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Pete Moore Imports
Pensacola, FL
1,726 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,726 reviews
November 12, 2022
David was very kind and attentive to my needs. I was there to see and possibly test drive a Mirage. My daughter, who is a college senior, had her car total in a recent accident in New Orleans. S I was there to see and possibly test drive a Mirage. My daughter, who is a college senior, had her car total in a recent accident in New Orleans. She was in love with the Mirage, and had ordered one to be deliver in at another local dealership. After seeing I did not feel that this vehicle would meet her post-graduation needs. I had this discussion with her, and started our vehicle search again. I specifically told her to look at Pete Moore, because of the tremendous help and insight David provided me the day before. I really wanted to bring my business back to Pete Moore and David. He really took the stress factor out of making this purchase. Thanks again, David. More
by Cheryl J.
Employees Worked With
October 30, 2022
I had the BEST experience buying my first new car! Mark had me in something reliable, affordable, and just what I was looking for within 24 hours! I didn't know anything about payments or warranties a Mark had me in something reliable, affordable, and just what I was looking for within 24 hours! I didn't know anything about payments or warranties and once I left, I felt very comfortable and knowledgeable about everything I signed. Mark was patient and helped me every step of the way. I HIGHLY recommend this dealership and will be taking my daughter here for her first car as well. Thank you Mark and the team for an unforgettable experience. More
by ChelseyBoals
October 28, 2022
10/28/2022 - The ladies who answer the phones and direct your calls are rude and dismissive. I had to call 3 times to get to the service advisor that I worked with previously and all I got was his Voicemai your calls are rude and dismissive. I had to call 3 times to get to the service advisor that I worked with previously and all I got was his Voicemail. The first time I called, she was rude and transferred me, then when the call came straight back to her, because service did not answer, she hung up on me. The 2nd time I called she was even more rude, like I was wasting her time?? The third time I called back - again RUDE! I finally got to a voice mail for service. I am just trying to get my vehicle in for a check engine light that has come on AGAIN. I am still smelling antifreeze and the brake noise is getting worse. Our Initial service date - 09/01/2022 The service department does not follow up as they say they will. I called and requested a loaner/rental for when I brought my 2022 VW Atlas for service because we paid for this with our gold package. I was told one would be available for me when I got in. There were no cars available, anywhere, and I had to call for a ride home. The vehicle was in the shop and my complaints were: Check Engine light on, Brake noise, and coolant smell when driving. When I returned to get my vehicle I was told there were two different issues which were sent to VW to figure out, the service center did not know what to do for them. For the Check engine light - The service center told me they would call me back when VW provided the feedback and that a car would be available to me. For the Brakes - harder composite material used and it is normal for some noise- I'm ok with that for now. Coolant smell - system is sealed and due to air bubbles in the system it causes the coolant smell - they removed the pressure cap to let air out - (air is going right back in) should not have the problem anymore. Guess what? still smell the coolant every time we drive it. I have yet to receive a call to advise on the two codes that were sent to VW Service Support team. Would be nice to know what is going on with the Atlas. Courtesy, do what you say you will do. More
by vetters01
Employees Worked With
Bryant Dillard
October 23, 2022
Had a great experience with Richard. No pressure, approached sales managers with our concerns and requests. Offered the best value on our trade-in and priced the new Mitsubishi Outlander No pressure, approached sales managers with our concerns and requests. Offered the best value on our trade-in and priced the new Mitsubishi Outlander SE/SAWC at a point we could afford and was happy with. Highly recommend Richard and the Pete Moore Team. They are the BEST!!!!! This is the third vehicle we have bought from Pete Moore Mitsubishi/VW and the fifth vehicle serviced there. Have always treated us fairly and serviced our vehicles right the first time!!! More
by stwilbourn
October 21, 2022
I had a great experience with my recent lease buyout. The team was honest, upfront, and saved me a bunch of money! Pamela Fisher was exceptionally helpful with all of the details and paperwork. If you ar The team was honest, upfront, and saved me a bunch of money! Pamela Fisher was exceptionally helpful with all of the details and paperwork. If you are looking for a new car, pre-owned car, or service for your existing vehicle...be sure to visit Pete Moore VW! More
by allisonlasbury
October 20, 2022
We would like to thank Mr. Mark Torelli for outstanding service in the purchasing of our two vehicles. Mark Torelli you always exceed our expectations. You make the process, ef Mark Torelli for outstanding service in the purchasing of our two vehicles. Mark Torelli you always exceed our expectations. You make the process, effortless. You are personable, kind and professional, this is why we return to see you for all our vehicle needs. Thank you Phil & Lisa F More
by Lisa F
October 18, 2022
Larry Fitzpatrick was the best sales consultant we have had in more than 40 years of car purchases. Everyone at Pete Moore Imports was amazing had in more than 40 years of car purchases. Everyone at Pete Moore Imports was amazing More
by James
October 17, 2022
My experience at Pete Moore Imports was outstanding. Rob Brazie is an excellent salesman. Rob’s knowledge of the Arteon and all of its bells and whistles was impressive. He was honest, courteous and Rob Brazie is an excellent salesman. Rob’s knowledge of the Arteon and all of its bells and whistles was impressive. He was honest, courteous and informative throughout the entire process. From start to finish, this was an absolute pleasure. I highly recommend Pete Moore Imports to anyone. More
by Vetteowner
Employees Worked With
October 10, 2022
Just bought a brand new Volkswagen Tiguan. The salesman Richard was awesome. The guy who did my loan application who is the Volkswagen loan manager was amazing as well. I bought my Mitsubishi The salesman Richard was awesome. The guy who did my loan application who is the Volkswagen loan manager was amazing as well. I bought my Mitsubishi there so this is my second purchase! More
by Christina Burleson
