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Pete Moore Imports

Pensacola, FL

4.9
1,743 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,743 reviews

May 14, 2013

Great experience. No complaints. Gary was very helpful even when I changed my mind on cars 3 times. I will be back for my next VW! More

by tarablake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2013 -

Pete Moore Imports responded

Hello tarablake, Gary is one of the most helpful people that I know. Thank you for the positive review. We look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

May 12, 2013

Working with Mark, Kim, and purchasing from the Pete Working with Mark, Kim, and purchasing from the Pete Moore VW dealership was a very easy-going and pain-free experience. I have been to other deale More

by NewPassatTDIOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Gilbert
May 13, 2013 -

Pete Moore Imports responded

Hello NewPassatTDIOwner, Thank you for the great review. Mark Torelli and Kim Gilbert make a really good team. Mark is one of the most considerate people I have ever met. They are both very good at helping people. Thank you for your business and sharing your time with us. have a fantastic day. Best wishes, David Rosa Customer Relations Manager

May 08, 2013

I am very very pleased with service provided everyone exceeded my expectations. I would definitely recommend Pete Moore to all my follow friends and coworkers. More

by leslieaglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce harmon
May 10, 2013 -

Pete Moore Imports responded

Hello leslieaglass, Thank you for the positive review. As a team we strive for customer satisfaction. Thank you for your recomendations. Have a fantastic day and we look forward to seeing you again in the future. Best wishes, David Rosa Customer Relations Manager

May 08, 2013

Friendly and caring and knowledgeable service, best experience i have ever had in buying a used car. When it's time for a new car i will be contacting Mr.Torelli and i have already been recommending hi More

by AndrewClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2013 -

Pete Moore Imports responded

Hello AndrewClark, Thank you for the positive review. We are delighted that you chose to do business with us. Mark Torelli is a pro at customer service. We appreciate your recomendations and look forward to helping you in the future. Best wishes, David Rosa Customer Relations Manager

May 07, 2013

THANK YOU BRUCE HARMON AND PETE MOORE for being a SUPERIOR DEALERSHIP!!!!!!! We were looking for a vehicle I,Cindy Mobley, was not able to get in and out due to my double knee replacements in the ve More

by SOUCEE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013 -

Pete Moore Imports responded

Hello Cindy and James, Thank you for taking the time to write a fantastic review of your experience here. You are correct about Bruce Harmon. He is very thorough. He does a great job of considering you time and makes a great effort to insure you do not have to waste any of your time. Thank you for making the drive here from Louisiana. Wow what a trip. I hope that your knees improve and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager.

May 06, 2013

Mark and Jeff were great. They were professional, courteous and knowledgeable. This is my third experience with purchasing a vehicle from pete Moore (first with Volkswagen)...every experience from t More

by goldealox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013 -

Pete Moore Imports responded

Hello Tabbatha, Thank you for the positive review. I agree that Mark Torelli and Jeff Korel are excellent examples of professionalism, courtesy and product knoledge. They are pretty good at making sure you have a great experience throughout the purchase process and after. We are delighted that you have purchased 3 vehicles from the Pete Moore Auto Team so far and we look forward to continue earning your business for many years to come. have a fantastic day and best wishes to you. David Rosa Customer Relations Manager

May 02, 2013

I first called Mark after my sister gave me his information. Right away he was friendly, patient, and knowledgeable. I gave him my information and explained what I was looking for. By the time I go More

by katie11381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 03, 2013 -

Pete Moore Imports responded

Hello katie11381, Thank you for the great review of your experience here with us. You are correct that Mark Torelli is certainly not your typical salesperson. He is an original. He employs many different life skills in his day to day tasks. You mentioned some of many. I am sorry that your experience from another dealer was not so good. In my opinion, there is no excuse for rudeness. I do not think Mark can be rude if he tried. He really knows how to listen to what people want and do what ever it takes to make sure they are happy. As far as your daughter exploring around the dealership on the golf cart, I find my self sometimes driving the cart for fun also ;-) As you know, Mark will continue to take care of you, your family and your friends with the same consistent professionalism every time. Have a fantastic day and thanks again for your kind words. Best Wishes, David Rosa Customer Relations Manager

May 01, 2013

Mark was a pleasure to work with. We ended up with exactly what we wanted. He saw that the things on the Expedition were fixed (quality work) as we requested. He worked hard for us and met our needs More

by minbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2013 -

Pete Moore Imports responded

Hello minbob, I agree with you that Mark Torelli is great to work with. He does an excellent job of making sure your vehicle needs are addressed quickly and professionally. Thank you for the excellent review and we look forward to helping you in the future. Best wishes David Rosa Customer Relations Manager

April 29, 2013

Mark Torelli's courtesy began when we were entering the front door at Pete Moore Volkswagon, just as he was exiting. He paused and asked if we were there to see someone. The rest is history, from loo More

by wootend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Eblen
May 01, 2013 -

Pete Moore Imports responded

Hello wootend, Mark has a certain kind of professionalism that is not found among most people. He is a very good people person. Thank you in advance for referring your friends and relatives. Have a fantastic day. Best wishes, David Rosa Customer Relations Manager

April 25, 2013

I am usually not a fan of car salesmen but I have to admit our salesmen Mark Torelli was a first class gentlemen. I honestly feel that he had my best interest at heart. He never haggled me to buy the ca More

by pauldecuir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2013 -

Pete Moore Imports responded

Hello pauldecuir, Thank you for the positive review. I think Mark is a Gentleman first and a salesman second. His quality of character is a rare find these days. We feel that he is a valuable asset to this team. I am sure that Mark considers you as a friend also. Have a fantastic day and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

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