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Pete Moore Imports

Pensacola, FL

4.9
1,744 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,744 reviews

June 28, 2013

Our 2001 beetle left us strandedon a Saturday. We had it towed to the dealership for repairs. The service manager and service writer waited after hours for us and called ans secured us a rental until our ca More

by RussJamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gerrod Green
Jul 03, 2013 -

Pete Moore Imports responded

Hello Russjamie, Thank you for the positive review. Our service department is incredible! Bruce Harmon, Jeff Korel and Dan Freeman make an excellent team when it comes to customer service. Thank you for giving us the opportunity to earn your business and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 27, 2013

I was very fortunate to have a very seemless transaction during my recent Jetta hybrid purchase. The staff was very friendly and they took the time to answer all of my concerns. Pat was very knowledgeable More

by qalleyne72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2013 -

Pete Moore Imports responded

Hello galleyne72, Thank you for the positive review. We do our best to provide a positive and friendly atmosphere. Pat is also very good at what he does. Thank you for choosing us to do business with. We look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 27, 2013

I was ready to purchase my vehicle from Chris Myers in Alabama, before I met CJ. I had visited several dealerships looking for a new car, not knowing which one I would like to purchase. No one got up of More

by redgal59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Cornell "CJ" Jenkins Sr.
Jul 03, 2013 -

Pete Moore Imports responded

Hello redgal59, Thank you for the positive review. CJ Jenkins is a top notch kinda guy! Always the professional. We are delighted that we were able to earn your business. Please be sure to keep us in mind for all or your automobile needs. Best wishes, David Rosa Customer Relations Manager

June 25, 2013

Best car-buying experience I've ever had! We went in looking for a Jetta TDI, not sure if we wanted new or used. Kyle helped us narrow down our choices and find a great car that fit my needs perfectly. More

by aehbamafan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

Pete Moore Imports responded

Hello aehbamafan, Thank you for the positive review. Kyle Prell is very good at helping to find that perfect vehicle. HE is pretty easy going too.Thank you for the recommendation, and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 22, 2013

I worked with Jason in May to help me get into a convertible that I wanted. Then when that car was totaled last week I did not hesitate to return back. Bruce helped me the day I returned to purchase More

by Abljustice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

Pete Moore Imports responded

Hello Abljustice, Thank you for the positive review. I agree that Jason McArthur and Bruce Harmon are a couple of great people oriented kinda guys. Sorry to hear about your car getting totaled. I hope no one was hurt. Thank you for your recommendations. Have a fantastic day. Best wishes, David Rosa Customer Relations Manager

June 20, 2013

Mark Torelli is a stand-up man. He was very compassionate to customer needs. Mark is a very easy person to talk to and he could relate to my personal issues. Mark went the extra mile to ensure customer satis More

by lzeruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

Pete Moore Imports responded

Hello Izeruth, Thank you for the positive review. You are correct about Mark Torelli. He is a stand up kinda guy that adds a nice personal touch to every person he comes in contact with, no exceptions. We are delighted that you are 100% satisfied and look forward to helping you with all of your automotive needs in the future. Have a fantastic day. Best wishes, David Rosa Customer Relations Manager

June 16, 2013

mark torelli was like dealing with a good friend, no hype or BS,got my trust very quick ! he worked hard in that hot parking lot and followed up on everything he said- excelent sales and people person !!!! More

by medamit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Pete Moore Imports responded

Hello medamit, Thank you for the positive review. You are correct about Mark Torelli. He is a hard working straight shooter. We are glad he is part of the team. Thanks again and please be sure to drop in and say hi the next time you need an oil change or tire rotation. Best wishes, David Rosa Customer Relations Manager

June 15, 2013

The buying of a vehicle can and is very stressful, but Mark Torelli made the experience as good as possible. He is great guy who is down to earth. The people at Pete Moore were very nice and helpful. Than More

by sandersonkjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Pete Moore Imports responded

Hello sandersonkjv, thank you for the kind words. I am delighted that you had a good no stress experience with us. That is the only way that Mark Torelli knows how to sell cars. He sets the customer satisfaction bar very high. Thank you again and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 14, 2013

I have been looking for a family car for months. Jason kept looking for months and finally found the perfect car for us. He took all offers to management and got us the best deal possible. Great saleman a More

by Kcc0004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McArthur
Jun 14, 2013 -

Pete Moore Imports responded

Hello Kcc0004, Thank you for the great review. Jason McArthur is like a machine, when you set him loose on a task he sticks with it until it is complete. He is very knowledgeable and customer service is one of his top priorities. He certainly is an asset to the company. He just spoke with me and told me how much he enjoyed working with you. We are delighted that you chose to do business with us and we look forward to helping you with all of your automotive needs. Best Wishes, David Rosa Customer Relations Manager

June 13, 2013

We bought our daughter her new bug from Bruce Harmon at Pete Moore VW. To be honest, we had NO intention of purchasing a vehicle on this date. We had taken her 04 bug in for service. However, Bruce sold us More

by thebumps1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2013 -

Pete Moore Imports responded

Hello thebumps1, Thank you for the great review! You are correct about Bruce Harmon. He is one the most easy going dude's that I know ;-) He really knows and understands the Volkswagen product. He is also very good at helping people know and understand all of the great features each vehicle has. Bruce is not your typical sales person. I feel sorry for the next guy that tries to sell your daughter a car also. Hopefully she will return to us and let Bruce help her again. Thank you for the opportunity to earn your business and we look forward to helping you with all of your automotive needs. Best Wishes, David Rosa Customer Relations Manager

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