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Pete Moore Imports

Pensacola, FL

4.9
1,731 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,731 reviews

June 25, 2013

Best car-buying experience I've ever had! We went in looking for a Jetta TDI, not sure if we wanted new or used. Kyle helped us narrow down our choices and find a great car that fit my needs perfectly. More

by aehbamafan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

Pete Moore Imports responded

Hello aehbamafan, Thank you for the positive review. Kyle Prell is very good at helping to find that perfect vehicle. HE is pretty easy going too.Thank you for the recommendation, and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 22, 2013

I worked with Jason in May to help me get into a convertible that I wanted. Then when that car was totaled last week I did not hesitate to return back. Bruce helped me the day I returned to purchase More

by Abljustice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

Pete Moore Imports responded

Hello Abljustice, Thank you for the positive review. I agree that Jason McArthur and Bruce Harmon are a couple of great people oriented kinda guys. Sorry to hear about your car getting totaled. I hope no one was hurt. Thank you for your recommendations. Have a fantastic day. Best wishes, David Rosa Customer Relations Manager

June 20, 2013

Mark Torelli is a stand-up man. He was very compassionate to customer needs. Mark is a very easy person to talk to and he could relate to my personal issues. Mark went the extra mile to ensure customer satis More

by lzeruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2013 -

Pete Moore Imports responded

Hello Izeruth, Thank you for the positive review. You are correct about Mark Torelli. He is a stand up kinda guy that adds a nice personal touch to every person he comes in contact with, no exceptions. We are delighted that you are 100% satisfied and look forward to helping you with all of your automotive needs in the future. Have a fantastic day. Best wishes, David Rosa Customer Relations Manager

June 16, 2013

mark torelli was like dealing with a good friend, no hype or BS,got my trust very quick ! he worked hard in that hot parking lot and followed up on everything he said- excelent sales and people person !!!! More

by medamit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Pete Moore Imports responded

Hello medamit, Thank you for the positive review. You are correct about Mark Torelli. He is a hard working straight shooter. We are glad he is part of the team. Thanks again and please be sure to drop in and say hi the next time you need an oil change or tire rotation. Best wishes, David Rosa Customer Relations Manager

June 15, 2013

The buying of a vehicle can and is very stressful, but Mark Torelli made the experience as good as possible. He is great guy who is down to earth. The people at Pete Moore were very nice and helpful. Than More

by sandersonkjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Pete Moore Imports responded

Hello sandersonkjv, thank you for the kind words. I am delighted that you had a good no stress experience with us. That is the only way that Mark Torelli knows how to sell cars. He sets the customer satisfaction bar very high. Thank you again and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 14, 2013

I have been looking for a family car for months. Jason kept looking for months and finally found the perfect car for us. He took all offers to management and got us the best deal possible. Great saleman a More

by Kcc0004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McArthur
Jun 14, 2013 -

Pete Moore Imports responded

Hello Kcc0004, Thank you for the great review. Jason McArthur is like a machine, when you set him loose on a task he sticks with it until it is complete. He is very knowledgeable and customer service is one of his top priorities. He certainly is an asset to the company. He just spoke with me and told me how much he enjoyed working with you. We are delighted that you chose to do business with us and we look forward to helping you with all of your automotive needs. Best Wishes, David Rosa Customer Relations Manager

June 13, 2013

We bought our daughter her new bug from Bruce Harmon at Pete Moore VW. To be honest, we had NO intention of purchasing a vehicle on this date. We had taken her 04 bug in for service. However, Bruce sold us More

by thebumps1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2013 -

Pete Moore Imports responded

Hello thebumps1, Thank you for the great review! You are correct about Bruce Harmon. He is one the most easy going dude's that I know ;-) He really knows and understands the Volkswagen product. He is also very good at helping people know and understand all of the great features each vehicle has. Bruce is not your typical sales person. I feel sorry for the next guy that tries to sell your daughter a car also. Hopefully she will return to us and let Bruce help her again. Thank you for the opportunity to earn your business and we look forward to helping you with all of your automotive needs. Best Wishes, David Rosa Customer Relations Manager

June 12, 2013

The entire process of buying a "new" Used vehicle from Pete Moore Volkswagen was truly GREAT.. I found the car that I was interested in on the dealerships web page. My husband called the nex More

by heffelfingerdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Griffith
Jun 14, 2013 -

Pete Moore Imports responded

Hello heffelfingerdan, Thank you for the great review of your experience here with us. We are delighted that you gave us the opportunity to meet your needs. You are correct about Mark Torelli. He is a top notch individual. Jeff Korel is really good with structuring everything so that you are completely satisfied. Kim Gilbert is a pro at making sure all of your paper work is correct. When the three of them get together there are no limits to what they can accomplish. Thank you for your recommendations. We will do everything we can to make sure that your grandson has the same great experience. Have a fantastic day and please be sure to drop in and say hi when you can. You are always welcome here. Best wishes, David Rosa Customer Relations Manager

June 10, 2013

Pat was a perfect example of a courteous helpful salesman. He focused on the business at hand and remained with us until the sale was completed then requested that I call if there were any question More

by LindaLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Pete Moore Imports responded

Hi Linda, Thank you for the positive review. You are correct about Pat Carrington. He is a very structured and helpful individual. Guy Doss is also extremely customer orriented. they make a great team when they get together. We look forward to elping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager

June 09, 2013

The mark of satisfaction is simple... would your do it again. The answer is yes. After having service problems with my car I went home and started looking online at Pete Moore to see if anything caught my More

by lostkeypro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2013 -

Pete Moore Imports responded

Hello Roger Willoughby, Thank you for the great review of your experience here at Pete Moore Volkswgen. Mark Torelli and Dan Freeman make a great team. They are very detailed orriented and more import they are very customer orriented. Aaron Eblin is a master when it comes to efficiency and papaer work. Please be sure to say hello the next time you drop in for an oil change. Have a fantastic day! Beswt wishes, David Rosa Customer Relations Manager

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