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Pete Moore Imports

Pensacola, FL

4.9
1,717 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,717 reviews

August 15, 2013

I went there looking for particular type of car, once i got there Mark said he saw what i wanted but it wasnt in my price range but he has and idea of what i could go with and thought of a car i might like More

by DanielM31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2013 -

Pete Moore Imports responded

Hello DanielM31 Thank you for the great review. Mark Torelli is a wiz at working numbers. We are delighted that your new car is awesome! Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 14, 2013

Called Mark Torelli about a used car I found posted on line. He answered all my questions over the phone and I agreed that I would come see him about the car. When I arrived he was very helpful with sho More

by krupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2013 -

Pete Moore Imports responded

Hello krupe, Thanks for the great review! Mark is a huge data base of knowledge. He knows pretty much all there is to know about almost any car.* The Mini is a fine vehicle. You being able to purchase it at less than market value is just the way we roll ;-) Ms. Kim Gilbert is our paperwork lady. She is really good too. Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 14, 2013

Mark Torelli is a pleasure to work with! In & Out in our new TDI Jetta in no time at all!! He's the best! He knows his stuff! More

by Eabercrombie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Eblen
Aug 16, 2013 -

Pete Moore Imports responded

Hello Eabercrombie, Thank you for the positive review. You are correct about Mark Torelli. He is efficient and very professional. On a side note, he is a pretty cool dude too! Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 12, 2013

Pat found a car within my price range and with my strict requirements. He made sure safe and dependable for me. Whoever detailed the car gets an "f" from me as I had to clean the car of a coins, paperclips More

by merribelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Eblen
Aug 16, 2013 -

Pete Moore Imports responded

Hello merribelle, I am delighted that you enjoyed your experience here as far as your purchase goes. I am so sorry that your vehicle was not cleaned well. This dissapoints me to no end. I would like to personally make sure your car is professionally detailed. Please contact me here at Pete Moore Volkswagen. (850)457-1000. My name is David Rosa, Customer Relations Manager for Pete Moore Volkswagen. I would be happy to make arrangements with you to have your car cleaned at a time that is convenient for you. Have a fantastic day and I look forward to hearing from you. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagn

August 09, 2013

The purchase of the 2007 Chrysler Crossfire Limited was the easiest purchase I have ever made. It took longer to clean the car up than to agree on price and sign paperwork. Mark is a very professional sa More

by lynwheeler
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Torelli
Aug 12, 2013 -

Pete Moore Imports responded

Hello lynwheeler, Thank you for the positive review. Mark Torelli is works hard to make things easy for everyone that he helps. We are delighted that you are happy with your experience here. Please keep us in mind for all of your automotive needs. Have a fantastic day. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 08, 2013

Both Kyle and Mark helped us get the price we needed to fit our budget. Kyle helped us look at the truck and at initial pricing. It really helped that Mark stayed in constant communication with us making More

by transm79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2013 -

Pete Moore Imports responded

Hello transm79, Thank you for the positive review. Kyle Prell and Mark Torelli make a really good team and work well together. Here at Pete Moore Volkswagen your complete satisfaction is our number one priority. Thank you the opportunity to earn your business. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 06, 2013

I worked with Mark to seal the deal on our new '13 Volkswagen Jetta SE. He was extremely friendly and helpful from the first email exchange up until the car was sold, along with follow up emails. Mark More

by alukoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2013 -

Pete Moore Imports responded

Hello alukoit, Thank you for the great review of your experience here at Pete Moore Volkswagen. Mark Torelli is a one of a kind individual. He is quite helpful and always willing to work with anyone. He is a critical part of the Pete Moore Volkswagen Team! Thank you for your recommendations and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Vollkswagen

August 06, 2013

Mark was excellent to work with. He called me back at the earliest and quickest time possible. He didn't haggle at all and was honest and truthful about all matters. Great Salesman More

by rakkvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2013 -

Pete Moore Imports responded

Hello rakkvet, Thank you for the positive review. You are correct about Mark Torelli. He is a honorable man. Thank you for sharing your time with us and we look forward to helping you with all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 05, 2013

Mark was great to work with. He contacted me through email and made himself available to my convenience. He worked with me on trade in More

by brharve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 06, 2013 -

Pete Moore Imports responded

Hello brharve, We are very happy that Mark Torelli was able to make your experience here convenient and pleasant. Thank you for choosing to do business with us and we hope you keep us in mind for all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

August 04, 2013

My overall experience with Pete Moore Volkswagen was pleasant. I started by sending an e-mail to show my interest in a volkswagen Jetta. Gary was prompt to answer my request and answer any questions tha More

by johndeere5203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 06, 2013 -

Pete Moore Imports responded

Hello johndeere5203, Thank you for the positive review. We are glad that your experience here was a pleasant one. Gary DeStefano is a true professional. He is quick to respond and answer questions. His mellow attitude really makes it easy to work with him. Please keep us in mind for all of your automotive needs. Best wishes, David Rosa Customer Relations Manager Pete Moore Volkswagen

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