Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This was my second visit to Pete Moore imports within a month and two new vehicle purchases. I had the pleasure of working with Mark. Mark goes far and beyond to help when assisting you. I would highly rec month and two new vehicle purchases. I had the pleasure of working with Mark. Mark goes far and beyond to help when assisting you. I would highly recommend that you give Mark Torrelli a visit when you are searching for a new car, you will not be disappointed. More
I would have told you never to buy a car from Pete Moore after I purchased a vehicle in 2008 from them. Our salesperson sucked!!!! I still can't believe we bought the car from him that day. The only reas after I purchased a vehicle in 2008 from them. Our salesperson sucked!!!! I still can't believe we bought the car from him that day. The only reason I still did business with Pete Moore was because of Mike Kern and Rich Lord in service. These guys are by far the most valuable assets to VW because of their service knowledge and customer service. Anyway, Mark Torelli changed my opinion about the car buying experience at Pete Moore VW. He is a really nice guy. He treated us with respect. He didn't pitch the car salesman mumbo jumbo. We didn't feel pressured. I believe that he would have let us walk away if we didn't feel comfortable without making us feel lousy, which is important when the car deal isn't right for you. Thanks Mark for all your help on 10.26.13. More
Gary DeStefano is the most friendly sales person I have ever worked with in making a major purchase. He took the time to listen and understand what I wanted and did everything possible to make it happen, ever worked with in making a major purchase. He took the time to listen and understand what I wanted and did everything possible to make it happen, this included having my old truck detailed instead of the new Passat I purchased (boy did the truck need it), the Passat looked brand new. I had spent over a year looking for a rare version of this car and was notified the minute he noticed it on their lot. No pressure felt at all in any dealings with this dealership. Thank you for doing all you say you do and more. More
Our visit at Pete Moore Volkswagen was pleasant from the time we first drove up to the dealership, Our salesman, Bruce Harmon, was very friendly and could answer any questions we had concerning a Beetle ve time we first drove up to the dealership, Our salesman, Bruce Harmon, was very friendly and could answer any questions we had concerning a Beetle vehicle. He was not pushy but very cordial the whole time we worked with him. We didn;t buy the first day but Bruce e-mailed any information he thought we would want to know. After agreeing on a price we went back to the dealership and bought a 2013 Beetle. Everyone we came in contact with were very friendly and helpful . Kim Gilbert was very professional in explaining the warranty and Maintenance packages. She was very helpful. All in all, we had a very good experience at this dealership and will have more as we take the car in for different services. We would recommend this dealership to others. More
Very happy with purchasing from Pete Moore imports, Mark did everything possible to make sure my needs where met and there was absolutely no pressure to "buy now!" For the test drive, they handed me the ke did everything possible to make sure my needs where met and there was absolutely no pressure to "buy now!" For the test drive, they handed me the keys and told me to take the car out and told to take as long as I needed. They even offered to let me take the car home overnight to make sure it was a fit with me. After the test drive, I told them I wanted to think about it for a few days and let them know. It was nice during those few days of thinking not to be bombarded with "are you going to buy it?" calls. When I let Mark know I was ready to purchase, the car was ready and detailed, their offer was within a $100 of mine and the finance department was able to beat the interest rate on the loan I had already secured. Mark stepped me through the various features of the car and has remained in contact to make sure I'm happy with the purchase. I would recommend Pete Moore VW for your next purchase. I felt like they were genuinely concerned about what I wanted and not just trying to sell another car. More
Mark and Aaron allowed me to enjoy purchasing my new car. I had not purchased a car since 1998 and had many questions about all of my options. They listened to me and helped me to make a smart decision and I I had not purchased a car since 1998 and had many questions about all of my options. They listened to me and helped me to make a smart decision and I love my new Mitsubishi Outlander sport car. I would defiantly recommend them to anyone looking for a new or used car More
This was a very good car buying experience because I normally detest car shopping. Kyle was very friendly and very professional, explaining any questions I had and i did not have to wait hours for your normally detest car shopping. Kyle was very friendly and very professional, explaining any questions I had and i did not have to wait hours for your personnel to negotiate the details of my purchase. Kim also was very friendly and helpful in explaining the options and features I could purchase for my car. We went through the paperwork quickly and thoroughly. Other employees I met were helpful and friendly and I did not feel pressed into buying or doing any thing I did not want. Being new residents of Florida was stressful for us but your people made us feel right at home. Keep up the excellent work. More
Mr. Pete Moore my name is Patricia McCoy I had a very unfortunate accident that left me in a very difficult position. Mr. Marshall, Mr. Doss and Ms. Julie Frith worked very hard to help me get a car. Th unfortunate accident that left me in a very difficult position. Mr. Marshall, Mr. Doss and Ms. Julie Frith worked very hard to help me get a car. They were caring and very helpful. They did all they could to get me a car. They went above and beyond what people would expect. I would very much like to thank them for their kind and considerate manner. Sincerely, Patricia McCoy More
This was the easiest and most stress-free car purchase I have ever made. Mark answered all of my questions and had everything ready on time for my bank and for me. Mark introduced me to the sales and serv have ever made. Mark answered all of my questions and had everything ready on time for my bank and for me. Mark introduced me to the sales and service departments as well as giving me a thorough walk-through of my new Passat. I would highly recommend anyone looking for a VW to checkout Pete Moore and the professional staff there. Besides the quality service Pete Moore had the best pricing in the area (to include Alabama and Georgia). Thanks again to Mark and the entire crew at Pete Moore for making this such a good experience. More
We recently purchased our third VW from Pete Moore. We love the Team here so much that we drive over an hour just to get to the dealership passing several others along the way. Jeff Korel is the Sales Ma love the Team here so much that we drive over an hour just to get to the dealership passing several others along the way. Jeff Korel is the Sales Manager that we usually deal with. He is very nice and always gives us the numbers we need to make a deal. Kim in finance was a pleasure to work with and did an excellent job explaining everything to us. Mike Kern, Service Manager, you and your guys rock. We have never had any problems making appointments for our scheduled service. You get us in and get us out in a timely manner. Our previous Sales Associate had left the company and we thought we would never find another as good. However, Kyle Prell is our new Sales Associate. We love no hassle, simple, and honest and Kyle Prell delivered!!!! Kyle Prell you definitely exceeded our expectations. We love the Pete Moore Team of professionals and highly recommend them. David & Tammy House M. Alabama More