Pete Moore Imports

While looking for a new care and checking out the Volkswagon online Kyle Prell emailed me back answering my questions and asked to set up an appointment which I did. I must admit at first I was a li Volkswagon online Kyle Prell emailed me back answering my questions and asked to set up an appointment which I did. I must admit at first I was a little apprehensive but glad I made the appoint because Kyle was friendly, professional, and answered all my questions. This was the best experience I had out of all cars looked at and car salesmen I talked with. I would recommend this dealership to anyone and have them ask for Kyle. Although Kyle did all the sales Kim did the paper work and she too was very professional, and knowledgeable. Jeff came over introduced himself and gave the OK on the deal., this was my only dealing with him but he was friendly. My only dealing with Jay was when Kyle introduced me to him and told me to contact him for all my service needs. Jeff did explain the inspection services and answered questions I had about the nitrogen in my tires should I move. Overall I had a GREAT experience with this Volkswagon dealership. More

I just purchased my third vw from Pete Moore vw. I looked at Honda, and Gmc. I was just going to "take a look" at pet moore. I am not sure how it happened, but they had the perfect car,the most knowledgeable at Honda, and Gmc. I was just going to "take a look" at pet moore. I am not sure how it happened, but they had the perfect car,the most knowledgeable staff, smiling happy to see me people from the gm, sales mgr, a service writer, and of course my salesman Kyle Prell. I thought the passat was going to be beyond my budget, they made some suggestions as to how i could get more car with minor equipment changes. No haggling, discomfort, or buyers remorse. More

Mark was courteous, professional, and knowlegeable about the Mitsubishi Outlander we purchased. He was honest and open in all of our negotiations. I have already recommended him to several of my friends a the Mitsubishi Outlander we purchased. He was honest and open in all of our negotiations. I have already recommended him to several of my friends and have conveyed a highly favorable opinion of the dealership in general. More

Mark Torelli is great, he did a great job helping me get the car I wanted. He was very helpfulll, very nice. Glad I had him as a salesperson, and when I want another car I hope he is still around. the car I wanted. He was very helpfulll, very nice. Glad I had him as a salesperson, and when I want another car I hope he is still around. More

I was very pleased with the "No Hassle" approach used by the employees at Pete Moore. I never felt pressured. The friendly attitude and efficiency of everyone I dealt with was appreciated. approach used by the employees at Pete Moore. I never felt pressured. The friendly attitude and efficiency of everyone I dealt with was appreciated. CJ is a huge asset to the Pete Moore Team. I felt very comfortable in talking with him and felt that he had my personal interest as his primary concern. I have a habit of "Dressing Down" when I go shopping. Even though I looked like a street person, CJ treated me with respect and courtesy. The other dealers, that I visited on my quest for a used truck, did not give me a second look. This is the second used truck I have purchased from Pete Moore. I can assure you that I have and will continue to recommend Pete Moore as a source for a vehicle, new or used. CJ, I will be sending you some business! I know hundreds of people and they are always asking me for my advice on vehicles. So, thanks for making my truck buying experience pleasurable. More

I had a very pleasant experience at Pete Moore Volkswagen. I was able to get the quality sales service needed to help me get the amazing 2011 Kia Sorrento SX, which happened to be the perfect fit Volkswagen. I was able to get the quality sales service needed to help me get the amazing 2011 Kia Sorrento SX, which happened to be the perfect fit for my current situation and lifestyle. All cudos to Mr. Mark Torelli and Ms. Kim, thanks a bunch! More

I went to Pete Moore yesterday to buy a 2013 Golf. Mark meet me and my family when we arrived. He was vary pleasant for the beginning even though the weather was horrible. Mark suggest we look at the used meet me and my family when we arrived. He was vary pleasant for the beginning even though the weather was horrible. Mark suggest we look at the used cars for because it was a better value. We did not see any thing we liked. He took us over to the new lot and showed us the new golfs they had in stock. He was vary knowledgable about the golf. We took it out for a test drive and mark explained all the advantages of buying a Volkswagen. We returned to the car lot and mark asked if we had thought about a jetta. I had not but was willing to look at them. Mark pulled up in the last jetta TDI on the lot. We took it for a test drive and again mark explain the differences between the two cars. He convinced me the jetta was a better value for me and my family. I now wanted the jetta but i did not like the light interior color of the car. I have 2 kids and they would trash it. Mark worked hard to find a car that i liked. He came back with a 2012 jetta TDI what had been used for a dealer courtesy car. It only had 4900 miles on it and it had a lot more features than the other two cars. Mark and I sat down and his desk and did all the paper work. We meet the finance officer and she ran the numbers. At first i was not thrilled about whats she was offering and i counter offered $1000 less. I was turned down and mark was concerned about me not getting the car. We got up and were ready to leave and the head finance offer smartly remarks "whats a $1000 to you". I told him I don't know but your the numbers guy. I could see on his face he did not like that answer. But i was there to get the best deal possible for my dollar. He said fine and came back to a price i could agree on. We finish up the paper work with the finanace officer and we also added the basic service plan which brought us back to the starting price. While the car was being prepared for me to take it home, Mark went over everything again and made sure that all my questions were answered. I have played the car buying game 10 plus times and i can say with out a doubt that Pete Moore Volkswagen and Mark Torelli have been the friendliest to deal with. It usually takes me at least a week to buy a car and we had the deal done in under 2 hours. More

Excellent customer service. Friendly, informative, patient, and good listener. All staff introduced to me and followed up throughout the leasing process. Very pleased with dealership! patient, and good listener. All staff introduced to me and followed up throughout the leasing process. Very pleased with dealership! More

Pete Moore Volkswagen is, hands down, the best dealership in Pensacola. I first visited this dealership almost 2 years ago when my wife and I were looking to trade in her gas guzzling Tahoe for a Tiguan. Thi in Pensacola. I first visited this dealership almost 2 years ago when my wife and I were looking to trade in her gas guzzling Tahoe for a Tiguan. This was when we first met Mark Torelli. Unlike other dealerships in the area we had visited earlier that day, we never felt pressured or rushed, and our questions were all answered honestly. We felt like he truly wanted to help us purchase the right vehicle for us, not just sell us something to make a buck. The great service we received that day is what brought me back a second time to compare the Passat and Jetta TDI's. The dealer that initially greeted us showed us a couple of different vehicles that fit what we were looking for. He never tried to sell us anything which was refreshing. He simply showed us what he thought we were wanting to take a look at and answered any questions we had. I had mentioned we bought my wife's Tiguan from Pete Moore and came back because of the great service. He found out we had worked with Mark and went in to get him, as it's their policy to do so. This was fine with us since he was great to work with the last time. Once again we received great service from Mark. He showed me what I went in to look at, as well as gave me options I hadn't thought about. I ended up getting a brand new 2013 Jetta TDI for the price of the used ones I had went in to look at, as they were trying to off load the last couple 2013's. I hadn't even thought that would be an option. Mark always seemed to have our best interest in mind and didn't try and convince us to get something we didn't want or need. Kim handled our financing and was incredibly patient with my wife and I as we crunched all the numbers to decide what kind of payment we wanted to pay, and what kind of extended warranty would be best. More

Mark, Kim and Dan did an excellent job and helping us search for the right vehicle and get it financed and the trade in deal was great also. Could not have picked a better experience with some wonderful search for the right vehicle and get it financed and the trade in deal was great also. Could not have picked a better experience with some wonderful people. More