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Pete Moore Imports

Pensacola, FL

4.9
1,732 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,732 reviews

February 27, 2014

Best experience I have ever had buying a vehicle. Vehicle located, price negotiated without all the usual back and forth, paperwork submitted, and deal closed. Superb!! More

by FlightRNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gilbert, Louis Trotta
Mar 05, 2014 -

Pete Moore Imports responded

Hello FlightRNP, Thanks for the positive review. We think it is awesome that this has been the best car buying experience you have ever had. We do our best but it is really nice when people just like you leave great reviews about us. Thank you for giving us the opportunity to earn your business and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 26, 2014

I gave the review I did because it was just that, great service. Mark was very friendly and helpful and did everything in his power to make me happy. I love my new van. More

by MichelleMitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark P. Torelli
Mar 05, 2014 -

Pete Moore Imports responded

Hello MichelleMitchell, Thanks for giving us 5 stars! Mark Torelli is a master of customer service. We are delighted that you love your new van. Please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 25, 2014

Great, quick customer service. Sales consultant was friendly. We have used him twice now. I would definitely recommend this dealer and consultant. He didnt show us cars way out of our price range. More

by mmk0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark
Mar 05, 2014 -

Pete Moore Imports responded

Hello mmk0115, Thank you for the positive review. We are delighted that everything went smooth and you are happy with our service. Thanks for giving us the opportunity to earn your business more than once. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 22, 2014

In August of 2013 year my 21 year old car finally kicked the bucket. I began my car search the next day, and was very unsuccessful. Everywhere I turned to fro help, I was turned down. Different car dealersh More

by october2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2014 -

Pete Moore Imports responded

Hello october2016, Wow what a great review! We are delighted that we were able to provide you with top notch service. Mark Torelli and Dan Freeman are true professionals. They are a great asset to this team. Sorry to hear about your not so great experiences elsewhere. However we are grateful that you gave us the opportunity to earn your busyness. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 20, 2014

I had a great experience at Pete Moore, I would recommend this Dealer ship to any one wanting to buy a new car. CJ was very Knowledgeable and explained every thing to me. Thanks CJ it was a joy dealing with More

by lindarutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Cornell "CJ" Jenkins Sr.
Feb 26, 2014 -

Pete Moore Imports responded

Hello lindarutherford, Thank you for the positive review. I agree that CJ Jenkins is a joy to wok with. We like him too! He really knows his stuff and cares about everyone he comes in contact with. Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Vollkswagen

February 19, 2014

I had the pleasure of buying a vehicle from Mark Torelli and he made purchasing a vehicle such a pleasant experience. Mark went above and beyond to make sure I was comfortable with every step of the process More

by cinregis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Eblen
Feb 26, 2014 -

Pete Moore Imports responded

Hello cinreqis, Thank you for the great review. Mark and Aaron do an outstanding job when it comes to customer service. We are delighted that we were able to change your impression of buying a vehicle. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 18, 2014

Mark was very helpful from the get-go. In fact, he started helping me prior to them even being open for business. I told him I had a specific time I'd need to leave by, and he made sure to have me out More

by beevrstads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Pete Moore Imports responded

Hello beevrstads, Thanks for the great review. Mark Torelli is a machine. I do not think he sleeps. Dan Freeman is an honorable man who also served in the military. Please keep us in mind for all of your automotive needs and we look forward to helping you in the future. Best wishes, David Rosa Pete Moore Volkswagen

February 17, 2014

Mr. Torelli was very friendly and helpful. I would most definitely ask for him again. Unlike many dealerships I did not feel pressured at any time during the sale. The only thing I thought it would have More

by NORNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Pete Moore Imports responded

Hello Moyer Hall, Thank you for taking the time to wright about your experience here. Mark Torelli is a true professional. He is a valuable member of our team and we love him. Sorry to hear about the rubber floor mats. Volkswagen will add and not add them to many of their vehicles. However you can find them on www.petemoorevolkswagen.com take a look at "Driver Gear" They have great specials and sale prices on parts and accessories. Have a fantastic day and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 17, 2014

Bruce was great! He was very educated about the car & helpful. But he was never pushy or typical "salesman" -- which was refreshing. I'd recommend him (and Pete Moore in general) in a heartbeat. More

by jdelezen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Pete Moore Imports responded

Hello jdelezen, Thank you for the positive review. Bruce Harmon is one of the best. He really knows his stuff when it comes to cars. I'm glad that he is not your typical sales person. For a big guy he is not pushy at all. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 17, 2014

This is the second vehicle that I purchased from this dealiership in two years. Both times I was treated with friendliness, fairness, and a genuine attempt to satisy my vehicle needs. From start to fi More

by bill98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Redhead
Feb 18, 2014 -

Pete Moore Imports responded

Hello bill98, Thanks for the great review. More important, thank you very much for giving us the opportunity to earn your business on more than one occasion. We do our very best not only to satisfy your automotive needs but we want to really give you the WoW factor. Thanks again and we look forward to helping you in the future. Best wishes, David Rosa Pete Moore Volkswagen

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