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Pete Moore Imports

Pensacola, FL

4.9
1,732 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,732 reviews

March 11, 2014

Gary provided a perfect customer experience, from knowledge and expertise regarding the car I purchased to the genuine and honest friendliness, it was a perfect car buying experience! More

by seanpeterson1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 14, 2014 -

Pete Moore Imports responded

Hello seanpeterson1426, Thanks for the great review. Gary Destefano is awesome. He is a real car guy! We are glad to have him as one of our team! Best wishes, David Rosa Pete Moore Volkswagen

March 11, 2014

I generally do not like the car buying experience but was pleasantly surprised. Very helpful from the start, friendly & not pushy to get you to buy. I would recommend CJ as a salesperson. More

by rustytub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Cornell "CJ" Jenkins Sr.
Mar 18, 2014 -

Pete Moore Imports responded

Hello seanpeterson1426, Thanks for the great review. We are delighted that we were able to pleasantly surprise you. Customer service is our #1 priority. Thank you, David Rosa Pete Moore Volkswagen

March 10, 2014

I selected Good all the way around for this particular visit, as I had to get VW of America to assist in getting the manager of service, Mike to respond. I had a paint problem, that went on for month More

by tblangan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kern, Gerrod Green
March 10, 2014

We came to the dealership to pick up my Beetle that had been repaired by service, and stepped into the showroom to view the CC. NO ONE APPROACHED US, YAY, we had to ask for assistance. YAY. The dealers More

by tblangan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Glucroft, Aaron Eblen
Mar 14, 2014 -

Pete Moore Imports responded

Hello tblanqan, Thanks for the great review. We take pride in helping you feel comfortable here. There was pressure but we do our best to carry that instead of you. No one may have approached but I am positive that we were very aware of you and ready to assist at the very moment you are ready. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

March 08, 2014

TIME SPENT AT DEALERSHIP WAS WAY TOO LONG FROM 12:00-4:00 /SPENT MOST OF TIME WAITING ON SALES PERSON/ WHEN I ARRIVED I DID NOT HAVE AN APPOINTMENT WITH MR. PRELL HE LET ME KNOW THAT HE HAD SOMEONE ON THE WA More

by REUBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : M. Cornell "CJ" Jenkins Sr.
Mar 14, 2014 -

Pete Moore Imports responded

Hello REUBANKS, Thank you for taking the time to share your experience here. Sometimes we get so busy here that it is almost like organized chaos. However we are trained to work together as a team. We are delighted that you are loving your Volkswagen and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

March 07, 2014

Mark Torelli was great to work with. He made the process easy, making sure that what I wanted was what I got. He was great as he showed me the features of the car and answered each question even when I had More

by MJeter2608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 14, 2014 -

Pete Moore Imports responded

Hello MJeter2608, Thanks for the great review. We are delighted that you enjoyed your experience here. Our team spends many hours of rigorous training to make sure that you are served in a professional and Friendly manner. Have fun in your Eos and be sure to drop the top when you can ;-) David Rosa Pete Moore Volkswagen

March 06, 2014

No pressure sales, told them what I would trade my car for and got the new car's price lowered by $5000.00 before trade. Good service, I don't need to take my car home to wash it after the mechanics ha More

by cathyedwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Kern, Gerrod Green, Kim Gilbert
Mar 12, 2014 -

Pete Moore Imports responded

Hello cathyedwr, Thanks for the great review! Nice job negotiating. Our service department is really good too. These guys have to pass a rigorous certification process to make sure they are up to date on all of our products. We are delighted that you enjoyed your experience here. (mostly) However I am very concerned that one of my team disappointed you and your wife. After speaking with you today by phone about this I can make sure that we will make the proper adjustments to insure you are happy each time you visit us. Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

March 05, 2014

Buck did an excellent job selling the car. I hate buying a car, but Buck made the entire process easy and stress free. He was friendly and knowledgeable about the cars he was selling. I was introduced to t More

by mrushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2014 -

Pete Moore Imports responded

Hello mrushing, Thank you for the great review. Buck Lee is a "Pretty Cool Dude". We do our best to make sure you are comfortable with your purchase and service. You are welcome here anytime. Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

March 03, 2014

I purchased this car on February 28, 2014. The services provided by Mr. Jenkins, Mr. Korel, and Green was second to none in my experience buying new cars. They were quick, fair, friendly, and made certain More

by WilliamKapanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : M. Cornell "CJ" Jenkins Sr., Gerrod Green
Mar 11, 2014 -

Pete Moore Imports responded

Hello Williamkapanka, Thank you for the positive review. CJ Jenkins (sales), Jeff Korel (Manager) and Gerrod Green (service) make a fantastic team. CJ is awesome at making sure all of your requests are handled efficiently for his clients. Thank you very much for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 28, 2014

This is the second used car that I have bought from this dealership. I also have purchased 2 new vehicles here, and in every case the experience has been very pleasant. I have always gotten a decent price More

by KyleCooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 06, 2014 -

Pete Moore Imports responded

Hello Kyle, It is always great to see you and your family here. Thank you very much for the great review most of all, thank you very much for trusting us to take care of you. Take care and we'll see you next time. Best wishes, David Rosa Pete Moore Volkswagen

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