
Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Gary provided a perfect customer experience, from knowledge and expertise regarding the car I purchased to the genuine and honest friendliness, it was a perfect car buying experience! knowledge and expertise regarding the car I purchased to the genuine and honest friendliness, it was a perfect car buying experience! More
I generally do not like the car buying experience but was pleasantly surprised. Very helpful from the start, friendly & not pushy to get you to buy. I would recommend CJ as a salesperson. pleasantly surprised. Very helpful from the start, friendly & not pushy to get you to buy. I would recommend CJ as a salesperson. More
I selected Good all the way around for this particular visit, as I had to get VW of America to assist in getting the manager of service, Mike to respond. I had a paint problem, that went on for month visit, as I had to get VW of America to assist in getting the manager of service, Mike to respond. I had a paint problem, that went on for months, with no direct answer. I know the dealership, especially service, is busy but no phone back to me for weeks, is not excuse. Previous service, warranty type, have been exceptional, however, this rate is just good. More
We came to the dealership to pick up my Beetle that had been repaired by service, and stepped into the showroom to view the CC. NO ONE APPROACHED US, YAY, we had to ask for assistance. YAY. The dealers been repaired by service, and stepped into the showroom to view the CC. NO ONE APPROACHED US, YAY, we had to ask for assistance. YAY. The dealership was never, never, pushy. The sales team treated us with respect. While my husband was test driving the CC, (I never test drive, leave it up to him) I wandered the lot because I want to see different styles. I went back into the showroom and asked the gentleman at the desk if I could see inside a Passat. He brought the car to me to sit in, drive if I wanted, and just review the car. He stepped back into the showroom and left me to myself. How refreshing! When my husband returned from his CC test drive, I asked him to look at the Passat. He did. He drove it and stated that was the car we were looking for. Ross Glucroft, sales consultant, assisted us in the new car purchase. He never pushed. Never. We decided to buy since all the stars were aligned. Our next encounter was Aaron Eblon, finance manager. We could have paid outright for the new car. But Aaron told us about the 0% interest rate. That made the deal a simple decision. Here was the best part of our experience, we had ZERO pressure from any employee, including Aaron the finance manager. I highly recommend this dealership. Check them out, I believe you too will have our experience. More
TIME SPENT AT DEALERSHIP WAS WAY TOO LONG FROM 12:00-4:00 /SPENT MOST OF TIME WAITING ON SALES PERSON/ WHEN I ARRIVED I DID NOT HAVE AN APPOINTMENT WITH MR. PRELL HE LET ME KNOW THAT HE HAD SOMEONE ON THE WA /SPENT MOST OF TIME WAITING ON SALES PERSON/ WHEN I ARRIVED I DID NOT HAVE AN APPOINTMENT WITH MR. PRELL HE LET ME KNOW THAT HE HAD SOMEONE ON THE WAY IN FOR A CAR AND HE SPENT MULTIPLE TIME ON PHONE/ THEN HE TURNED ME OVER TO MR. [CJ] TO DO THE SALE/ WHICH I THINK HE SHOULD GET THE CREDIT FOR MY SALE HE IS A FRIENDLY AND PATIENT PERSON HE SPENT ALL AFTERNOON WITH ME AND ANSWERED ALL MY QUESTIONS/ I ENJOYED WORKING WITH HIM AND WIL RECOMMEND HIM TO EVERYONE. AND AT THIS TIME I AM LOVING MY VW. THANKS More
Mark Torelli was great to work with. He made the process easy, making sure that what I wanted was what I got. He was great as he showed me the features of the car and answered each question even when I had easy, making sure that what I wanted was what I got. He was great as he showed me the features of the car and answered each question even when I had him repeat some things. I have loved my service that I get, which was why I traded in my Passat and got the EOS from Pete Moore. More
No pressure sales, told them what I would trade my car for and got the new car's price lowered by $5000.00 before trade. Good service, I don't need to take my car home to wash it after the mechanics ha for and got the new car's price lowered by $5000.00 before trade. Good service, I don't need to take my car home to wash it after the mechanics have finished their work. ( grease & oil ) The work that is to be done has always been done, no surprises and I don't have to inspect the areas afterwards. The only reason I can't give a great for friendliness is both my wife and myself did have a problem with one person that no longer works there or I just haven't seen him. More
Buck did an excellent job selling the car. I hate buying a car, but Buck made the entire process easy and stress free. He was friendly and knowledgeable about the cars he was selling. I was introduced to t a car, but Buck made the entire process easy and stress free. He was friendly and knowledgeable about the cars he was selling. I was introduced to the sales and service managers. They made me feel like I was home. I loved the e-pricing concept and the generous financial incentives I received. More
I purchased this car on February 28, 2014. The services provided by Mr. Jenkins, Mr. Korel, and Green was second to none in my experience buying new cars. They were quick, fair, friendly, and made certain provided by Mr. Jenkins, Mr. Korel, and Green was second to none in my experience buying new cars. They were quick, fair, friendly, and made certain I was totally happy with my purchase before I left. They changes I requested to the car and the setup of accessories were carried out quickly and done well. They knew the product, explained how to the use features, gave me a good price, and a good deal on my trade. I would recommend these folks and this dealership to anyone. More
This is the second used car that I have bought from this dealership. I also have purchased 2 new vehicles here, and in every case the experience has been very pleasant. I have always gotten a decent price dealership. I also have purchased 2 new vehicles here, and in every case the experience has been very pleasant. I have always gotten a decent price, and the representatives have always bent over backwards to make the experience go smoothly and pleasantly. The last three times we have dealt with Mark Torelli and have to say that as long as he is there whenever we need a new or used car we will continue to go to this dealership and work with Mark. More