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Pete Moore Imports

Pensacola, FL

4.9
1,717 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,717 reviews

February 19, 2014

I had the pleasure of buying a vehicle from Mark Torelli and he made purchasing a vehicle such a pleasant experience. Mark went above and beyond to make sure I was comfortable with every step of the process More

by cinregis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Eblen
Feb 26, 2014 -

Pete Moore Imports responded

Hello cinreqis, Thank you for the great review. Mark and Aaron do an outstanding job when it comes to customer service. We are delighted that we were able to change your impression of buying a vehicle. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 18, 2014

Mark was very helpful from the get-go. In fact, he started helping me prior to them even being open for business. I told him I had a specific time I'd need to leave by, and he made sure to have me out More

by beevrstads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Pete Moore Imports responded

Hello beevrstads, Thanks for the great review. Mark Torelli is a machine. I do not think he sleeps. Dan Freeman is an honorable man who also served in the military. Please keep us in mind for all of your automotive needs and we look forward to helping you in the future. Best wishes, David Rosa Pete Moore Volkswagen

February 17, 2014

Bruce was great! He was very educated about the car & helpful. But he was never pushy or typical "salesman" -- which was refreshing. I'd recommend him (and Pete Moore in general) in a heartbeat. More

by jdelezen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Pete Moore Imports responded

Hello jdelezen, Thank you for the positive review. Bruce Harmon is one of the best. He really knows his stuff when it comes to cars. I'm glad that he is not your typical sales person. For a big guy he is not pushy at all. Thank you for your recommendations and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 17, 2014

This is the second vehicle that I purchased from this dealiership in two years. Both times I was treated with friendliness, fairness, and a genuine attempt to satisy my vehicle needs. From start to fi More

by bill98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Redhead
Feb 18, 2014 -

Pete Moore Imports responded

Hello bill98, Thanks for the great review. More important, thank you very much for giving us the opportunity to earn your business on more than one occasion. We do our very best not only to satisfy your automotive needs but we want to really give you the WoW factor. Thanks again and we look forward to helping you in the future. Best wishes, David Rosa Pete Moore Volkswagen

February 17, 2014

Mr. Torelli was very friendly and helpful. I would most definitely ask for him again. Unlike many dealerships I did not feel pressured at any time during the sale. The only thing I thought it would have More

by NORNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Pete Moore Imports responded

Hello Moyer Hall, Thank you for taking the time to wright about your experience here. Mark Torelli is a true professional. He is a valuable member of our team and we love him. Sorry to hear about the rubber floor mats. Volkswagen will add and not add them to many of their vehicles. However you can find them on www.petemoorevolkswagen.com take a look at "Driver Gear" They have great specials and sale prices on parts and accessories. Have a fantastic day and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 14, 2014

we called pete moore imports and spoke with gary destefano about trading our Camaro in on a vw. we set an appointment for the next day and gary was out sick. gary called me and said he was sick to s More

by sams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2014 -

Pete Moore Imports responded

Hello Mr. and Mrs. Nicholas, Thank you for taking your time to spend writing such a great review of your experience here. Gary DeStefano and Mark Torelli make a great team. They are both notorious for going above and beyond what is necessary to insure that you are more than just satisfied. Thank you for giving us the opportunity to earn your business and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 12, 2014

I had called to respond to a online ad and talked to Jason McArthur. Since he was going to be away when I was going to go to look at the car he forwarded my info to Mark and told him to expect me. Since More

by mevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2014 -

Pete Moore Imports responded

Hello mevers, Thanks for the great review. Jason McArtur and Mark Torelli are true professionals. Mark is very efficient and equally customer oriented. We are delighted that you and Mark found the right car. We are confident that you will enjoy it for many miles. Thanks for giving us the opportunity to earn your business and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 12, 2014

I hate to buy cars from dealers. I found this car on the internet. I liked my experience with the dealership and with Buck Lee. I think you all have gone more than the extra mile to make this a positive ex More

by powertmaxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2014 -

Pete Moore Imports responded

Hello K. Finnie, Wow thanks for the fantastic review! Buck Lee is very professional. He is also very good at carrying a tune. Here at Pete Moore Volkswagen we put on comfy shoes every day because we intend to go that extra mile for every customer every time no exceptions. We are delighted that we could help you with your automotive needs and thank you very much for your recommendations. Best wishes, David Rosa Pete Moore Volkswagen

February 10, 2014

Took a little work to find the right car over the phone and with e-mail. Mark helped me find the right one for my situation, a 2014 Jetta S. Actual purchasing of the car at the dealership was the fastest More

by cgbjetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Gilbert
Feb 11, 2014 -

Pete Moore Imports responded

Hello cgbjetta, Thanks for the great review! Mark Torelli is very efficient and caring with his and your time. We are delighted that your Jetta is better than you hoped for. Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

February 07, 2014

Mark is an employee Pete Moore should be proud of. He worked with us and showed us the quality and excellence of the CC VW. Mark took the time before the sale on the features of the CC and then after th More

by edlt4778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2014 -

Pete Moore Imports responded

Hello edit4778, Thanks for the great review! We are all very proud to have Mark Torelli as a big part of our team. He is a true professional. Thanks again and please keep us in mind for all of your automotive needs. Best wishes, David Rosa Pete Moore Volkswagen

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