Back

Peruzzi Toyota

Hatfield, PA

4.6
163 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

Directions

By Type

Showing 163 reviews

January 20, 2023

Visits are efficient and informative about current vehicle and future options. The people I interacted with were knowledgeable. More

by rbgettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Greg Zomberg
Jan 23, 2023 -

Peruzzi Toyota responded

It's our pleasure to offer professional assistance and expertise at Peruzzi Toyota! Thanks for the 5-star review. Safe travels!

January 19, 2023

I was seen on time and left one hour later. All the work was completed. Serve manager explained everting and work for the next visit. More

by bergerb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Macgirr
Jan 19, 2023 -

Peruzzi Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Peruzzi Toyota!

January 02, 2023

I have been bringing my 2 Toyotas here for over 10 years. I usually work with Mark Petroski. He has great communication and knows what he’s talking about. He also has a great way of explaining things in More

by Mikebby20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Peteoski
Jan 03, 2023 -

Peruzzi Toyota responded

Thank you for the great review, Mike! We are so glad to hear that you had such a successful service experience working with Mark over the years. We appreciate your support and will be sure to pass on the kind words to the Peruzzi Toyota team!

November 14, 2022

Peruzzi Toyota crew is knowledgeable. And always focus on great works. I always recommended to do my cars maintainable with them. They did great job is putting new tires on my car. More

by Musafirjaypatel2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Peruzzi
Nov 15, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

November 09, 2022

Ethan was Professional and friendly. Answered all my questions and was informative with the details of the services and costs. Excellent service rep. Would recommend him Highly he was More

by Bibz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan. Service rep
Nov 10, 2022 -

Peruzzi Toyota responded

It makes our day to see glowing praise for our wonderful staff! We're thrilled Ethan hit the mark with courteous and thorough communication. Thanks for supporting Peruzzi Toyota with your business and your review!

October 26, 2022

Very good at explaining the problem, but will have to go back to fully resolve. More

by mcglinchycarole
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, forget person who signed me in.
Oct 27, 2022 -

Peruzzi Toyota responded

Thanks for the review. We are glad that you felt informed and we look forward to assisting you next time. If there's anything else we can do for you to improve your experience, let us know. Nick Hartingh - Service Manager - (215) 997-1111

October 22, 2022

Disappointed. unprofessional staff. Lacking customer service, no transparency. Not thinking from customer perspective. Did not honor their own coupons. Charged 3% More

by prakash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service reps
Oct 22, 2022 -

prakash responded

Totally disappointed. Ignored my request to talk to the Manager

Oct 24, 2022 -

Peruzzi Toyota responded

Prakash, we strive to deliver professional and straightforward customer service and I sincerely apologize if we let you down. If you're willing, I would like to discuss the details of your experience with you further and try to make things right. I won't be able to locate your contact information without a full name, so please reach out to me at your convenience. Thank you, Frank Miksit - General Manager - (215) 997-1111

October 19, 2022

I was treated professionally and courteous. My car was completed in a reasonable amount of time on budget More

by Robertjbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 19, 2022 -

Peruzzi Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Peruzzi Toyota team. Drive safely, and we hope to see you back again down the road!

October 10, 2022

Horrible. From the start, thi am a woman looking at a specific used car, they demand to know your "intentions" before you even see the car. I drove over an hr More

by barbara nehmad
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank, and Molham
Oct 11, 2022 -

Peruzzi Toyota responded

Barbara, I'm concerned to see your review. We believe in treating every customer with the utmost respect and professionalism. We have built our business on those values. When a customer from the beginning continually accuses employees of lying without any basis, it is not in the best interest of either party to conduct business. Thank you, Frank Miksit - General Manager - (215) 997-1111

Oct 11, 2022 -

barbara nehmad responded

That did not happen. There was no accusation of lying when at the dealership. And there was no behavior by me that happened "from the "beginning." Th only thing that happened "from the beginning" was being grilled by your employees. Your own service employee agreed that there could be an issue with the car and it would be a simple fix. Frank refused to even consider it without my handing over money. You are expecting people to come to your dealership and hand out $20,000 plus, while being abused. Your response to this review is completely without merit. I would never ever come back to your business, nor suggest anyone else do so.

September 02, 2022

The service was exceptional by Ben and his team! ! This was my first visit to puruzzi Toyota and I was so impressed by their professionalism! Will certainly be coming back in the future!!! More

by bwallak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben and his team
Sep 02, 2022 -

Peruzzi Toyota responded

Thanks so much for giving Ben and the Peruzzi Toyota team a shoutout. We're always happy to help so please let us know if there is anything else we can do for you!

...
5
...