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Peruzzi Toyota

Hatfield, PA

4.3
169 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

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Showing 169 reviews

August 03, 2024

Very disappointed with service from this dealer. Specifically management that probably couldn’t close a door to save their life, let alone close a sale. Asking them to sell a car is beyond their abi More

by Jim Rimmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff, Evan, Dave
Aug 06, 2024 -

Peruzzi Toyota responded

Mr. Rimmer, I am sorry to hear that you had difficulty with your recent purchase experience. We have a long standing policy that all final payments must be made in either cash or certified funds. We also have a policy where we can accept personal checks for final payment which was fully disclosed to you via email prior to your arrival. I understand if you do not agree with our policy, however, they are in place to protect both the customer and the dealership and to ensure that everyone is treated fairly and justly. If you have any questions please reach out to me directly. Frank Miksit- General Manager- 215-997-1111

July 09, 2024

Easy to deal with, simple drop off process. Kept appraised of the status of my car. More

by Oscar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - service
Jul 09, 2024 -

Peruzzi Toyota responded

Thanks for choosing Peruzzi Toyota! See you next time, Oscar.

May 04, 2024

Bret, I couldn't be more pleased with the treatment I received!! Everyone was professional yet friendly and I felt comfortable. Jennifer had a very nice way of making me feel at ease. More

by beautifulthings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Wurster-Zimmerman
May 06, 2024 -

Peruzzi Toyota responded

We're so happy to know that Bret and Jennifer made your experience at Peruzzi Toyota a comfortable one! Thanks for sharing this positive feedback, we appreciate it.

May 01, 2024

Peruzzi is a very good dealership. Everyone is friendly and keep you updated on your service and communicated any problems they see More

by woodkathie926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ellen Berkauzer
May 02, 2024 -

Peruzzi Toyota responded

We're glad to know you had a positive experience at Peruzzi Toyota! Our team always aims to keep our customers informed and provide friendly service. Thanks for the review!

April 26, 2024

Michael and his team at Peruzzi are amazing was in and out in a hour for inspection and admissions love this dealership More

by murph923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Apr 26, 2024 -

Peruzzi Toyota responded

We're delighted to know that Michael and the team at Peruzzi Toyota were able to provide a quick and efficient service for your inspection. Thanks so much for sharing your experience, we appreciate it!

March 11, 2024

100% Satisfied With My Experience. Everything was easy and simple. They work out of town, customers. More

by todd_lockhart
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Rivera
Mar 12, 2024 -

Peruzzi Toyota responded

Todd, we're so glad to know you had a satisfying experience at Peruzzi Toyota! We strive for simplicity and ease in our process. Thanks for the review!

March 04, 2024

Thank you to Mark ,very professional, always helpful and reasonable. Thank you all technicians for good service More

by Euegene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark the best
Mar 05, 2024 -

Peruzzi Toyota responded

Eugene, we're glad to know that Mark and our technicians at Peruzzi Toyota were able to provide you with a professional and helpful service. Thanks for your kind words!

February 08, 2024

Sales prices was smooth but out certified pre-owned car had a gash in the front bumper that should have been fixed before it was considered certified. Had to have dealer fix this twice already (2nd time wa More

by mcsmith.1.home
Recommend Dealer
Yes
Employees Worked With
Bret, Larry Peruzzi, Mary Ellen Berkauzer
Feb 09, 2024 -

Peruzzi Toyota responded

I'm sorry to learn about the issues you've encountered. We aim to ensure all certified vehicles are in top condition and would like to ensure all outstanding concerns are resolved. Please reach out directly so we can talk this through. Thank you, Frank Miksit - General Manager - (215) 997-1111

February 07, 2024

Michael did a great job, he explained everything to me. His customer service was great. More

by Fredecksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with anyone else
Feb 08, 2024 -

Peruzzi Toyota responded

Thank you for sharing your top-notch experience with Michael at Peruzzi Toyota! We hope to assist you again in the future!

January 25, 2024

Carl and Ryley were great to deal with in both my transactions! They got me in and out in a timely manner and were very professional and accommodating. I would definitely return to buy another car he More

by mhamlin714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Jan 25, 2024 -

Peruzzi Toyota responded

Thanks for the shout-out! We're glad to know Carl and Ryley made your experience at Peruzzi Toyota a positive one. Looking forward to seeing you on your next visit!

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