Peruzzi Toyota

I recently purchased a 2007 Impala from Peruzzi GMC. Within a week the air compressor failed (late Saturday). Bob S, one of the sales managers, immediately dispatched a tow truck to pick up the car and Within a week the air compressor failed (late Saturday). Bob S, one of the sales managers, immediately dispatched a tow truck to pick up the car and take it to the dealership. On Sunday, the Service manager confirmed the problem. Unfortunately the part was not available until Monday. On Monday, another Sales Manage, Mike M, approved the replacement of the air compressor at no cost to me (technically, this was not required). The service team received the part and was car was repaired by Monday afternoon at no cost! The entire team that I came into contact with was great. I would highly recommend Peruzzi to anyone looking for a new or used car. They truly stand behind their vehicles and care about their customer. More

About Sales-- Where to begin? I was looking for a About Sales-- Where to begin? I was looking for a corolla in June/May 2008 before the auto downturn hit and was pretty much told at peruzzi that the About Sales-- Where to begin? I was looking for a corolla in June/May 2008 before the auto downturn hit and was pretty much told at peruzzi that the cars sell themselves and they have no need to go down for msrp (bull). After unpleasant dealings with a sales reps and sales floor manager on two separate occasions, we ended up going elsewhere to buy my corolla. I guess I should have expected it because I am a local and all my neighbors said mentioned all their experiences Peruzzi (in Hatfield) have been negative. About service-- I was visiting my parents over the holidays and it was time to get my car serviced so I figured i would get it serviced at Peruzzi Toyota. The only reason why i went back was because I had heard good things from my neighbors about the service. Since I lived close by, I didnt bother waiting in the waiting room to get it done. Besides being significantly overpriced(okay, its a dealer), they left my car in front of the garage with the keys in the ignition and driver side window rolled down before I even arrived at Toyota to pick it up. Anyone could have easy hopped in and drove away! On top of that as I was getting ready to pull out, one of workers pulling cars up almost blocked me in as I was pulling out. Only thing that stopped him was his coworker honking his horn. Completely unprofessional. Needless to say, i will not be back. Convenience is no longer at the top of my list when it comes to servicing my car. More

All three men were very helpful. They explained the car buying process and did not pressure us into buying anything, although we did purchase a Rav 4 Limited. We were in contact with two offer dealers and buying process and did not pressure us into buying anything, although we did purchase a Rav 4 Limited. We were in contact with two offer dealers and Peruzzi, hands down, was the best!!! Not just with their offer but with there professionalism and honesty. I have already referred them to my employees and will continue to do so. We are looking forward to "closing the deal" this week when our car is delivered. More

The salesmen and employees were very courteous and helpful. No problems in arranging the test drives and no pressure when settling on the final price. I have had other vehicles go through their serv helpful. No problems in arranging the test drives and no pressure when settling on the final price. I have had other vehicles go through their service department in the past two years and have been happy with the work done. That is the main reason I purchased my new car from them. More

I've bought my last two cars from this dealer. The I've bought my last two cars from this dealer. The service was great and the staff are very knowlegable. The are were willing to work within my bu I've bought my last two cars from this dealer. The service was great and the staff are very knowlegable. The are were willing to work within my budget each time I needed a vehicle and both cars pefromed well. I plan on getting my next vehicle from them as well. Thank you More

I just purchased my 4th Toyota - my 1st from Peruzzi and I had the best experience yet! My husband and I "started the process" of looking with no intent to purchase on a Saturday. Pete listened attentivel I had the best experience yet! My husband and I "started the process" of looking with no intent to purchase on a Saturday. Pete listened attentively to what I wanted with this car and knew immediately which model I should be looking at. After driving it and going over all the features, he asked how we wanted to approach things (Seriously, he asked US how we wanted to do this). My husband was very adamant that he didn't want the song and dance, the multiple manager trips and, if they were willing to talk bottom line numbers, we would consider going further that day. Well, they did all that and more! My two toddlers played happily in the children's area while we were able to quickly and easily go over invoice vs. sticker price, dealer holdbacks, etc. At the end of that visit, I walked away with a brand new car. Over the next 3 days, I had multiple phone calls with Pete to locate my ideal color, interior, etc. I have an incredible Sport Highlander in a cool silver color. The model they found had running boards which I wasn't sure I was interested in. Pete, remembering my children, thought they would be very helpful with small children, and he was so right. My kids only want to go in my car "because Mr. Pete made sure you got the steps for us". Delivery was a breeze and I am thrilled with yet another Toyota. If this wasn't all enough, my husband mentioned that his own lease was up and he was interested in another car (he didn't like the Toyota models for him) and Pete and Ryan put him in touch with their contacts at another dealer to help him out, as well. More

I was in the market for a new Corolla XRS, and I stopped by Peruzzi to see what they had. The salesman who showed me the cars, John Rivera, was very friendly and helpful. I wanted to consider the purchase by Peruzzi to see what they had. The salesman who showed me the cars, John Rivera, was very friendly and helpful. I wanted to consider the purchase. I went in to talk numbers, and John introduced me to Ryan. Ryan was very aggressive with me about the sale, and insisted that I was going to pay what he wanted me to pay, and that what I wanted did not matter. When he realized that I was not going to pay full sticker price, he became insulting and even more aggressive. He even stooped to the "well, if you can't afford the car, we can find a less expensive vehicle" line. I told him that I would visit his competitors, and when he demanded to know which one, I said that I would visit Team Toyota, in Langhorne, PA (next to my office). He told me that he knew the guys over there and that they would not be interested in dealing with me. I went to Team Toyota later that week, and they sold me the car for $100 over invoice, no questions, no harassment, no hassle. Peruzzi is the ripoff artist dealership chain of the area, and I urge you all to seek out their competitors instead! More

Writing a review here based on the HORRIBLE experience(s) I have had a Peruzzi Toyota. I'm actually pretty surprised at the ratings on this website seeing as i'm constantly hearing of how people have bad ex I have had a Peruzzi Toyota. I'm actually pretty surprised at the ratings on this website seeing as i'm constantly hearing of how people have bad experiences here. Now im not a picky person or anything i just ask to get what is advertised and what im paying for. I leased a car 4 yrs ago with an awful experience, took 3 visits before i could get my car correctly 'as ordered' and they had an attitude about it the whole time. Whatever, fine... When you buy a car there you get "FREE INSPECTIONS" so i took it there, and the catch is that you pay for the emissions so in fact is not free, it's about $40 bucks--whatever fine... when i picked my car up, i dropped off my other car for inspections. I was called telling me that my wheel was about to fall off and i had no brakes so they failed my inspection and quoted me $1500 to fix it. I pulled the car and took it to Chevy where they fully inspected everything and said their were no problems at all when they saw teh quote sheet frmo toyota and coudl have charged me less money and made $ from me. Instead they were loyal and honest. I believe their repair dept was trying to make some $ off me. Meanwhile the guy who drives the cars around tells me "wow thats a great truck!" when he gets out. Today i headed to the dealer to buy my lease since i'm at the end. The salesman said there would be a $55 SAFTEY INSPECTION fee--i said i just had the vehicle inspected at this location 6 days ago. He said "Oh ok then you probably wont have to pay the fee". OK fine. Meanwhile i'm handing him my credit app. and waiting for him to see if i'm having to pay the fee. He comes over and says Yes you will have to get it inspected again for $55--i said i wasn't going to do that, i just paid to have it done at this location 6 days ago. His manager comes over (meanwhile my credit has already been ran at this point) and tells me that they have to 'put it in the system to sell it back to me' and "I can't waive this fee because I didn't make enough money off you" and "You are delusional about how this process works" (was called delusional about 3 times in one sentance). Says "We are doing this process PRO-BONO for you as a favor and if you don't like it go elsewhere we don't want you". At this point we walked out--i cried all the way home with hurt feelings, just feeling awful about what should have been a good experience buying my end lease. I cant believe a business woudl speak to their customers this way. I have 3 people in my family who have had a bad experience at this dealership and have gone to Toyota dealers elsewhere to make their purcahse. Our families have always purchased Toyota and will most likely continue due to their reliability and great product, but please, look around elsewhere if you're looking to buy in this area--steer clear of Peruzzi Toyota / Scion More