Peruzzi Toyota
Hatfield, PA
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Great Experience, very friendly! Made purchasing a new vehicle easy! Everyone that we came in contact with was easy to work with. At no time did we feel pressured. We had done our homework going to the vehicle easy! Everyone that we came in contact with was easy to work with. At no time did we feel pressured. We had done our homework going to the dealer to know what we should pay, and we know that Peruzzi gave us a great deal! More
good experience all around. Professional demeanor displayed by all employees, but still very personable. sales interaction was direct, to the point with a very limited amount of wasted time (minim displayed by all employees, but still very personable. sales interaction was direct, to the point with a very limited amount of wasted time (minimal haggling). the vehicle then purchased, at delivery time, was very clean and the sales associates took the time to describe features, etc. More
The car buying experience was by far the best experience I have ever had. Beginning with the initial conversation and pricing with Diane and ending with the sale and paperwork completed by Eric. I highly r I have ever had. Beginning with the initial conversation and pricing with Diane and ending with the sale and paperwork completed by Eric. I highly recommend Peruzzi to anyone looking to purchase a new or used automobile. More
Stereotypical "lets pull my fast talking sales manager in to double team you" carnival act. Took forever to get answers to questions. Sales staff showed very little knowledge of th sales manager in to double team you" carnival act. Took forever to get answers to questions. Sales staff showed very little knowledge of the product. The sale had lots of balloons and hotdogs but no savings. couldn't get a straight answer on what he financing percentage would be. My wife and I couldn't wait to get out of there and give someone else our money. Needed a showers after leaving the show room. More
I recently purchased a 2007 Impala from Peruzzi GMC. Within a week the air compressor failed (late Saturday). Bob S, one of the sales managers, immediately dispatched a tow truck to pick up the car and Within a week the air compressor failed (late Saturday). Bob S, one of the sales managers, immediately dispatched a tow truck to pick up the car and take it to the dealership. On Sunday, the Service manager confirmed the problem. Unfortunately the part was not available until Monday. On Monday, another Sales Manage, Mike M, approved the replacement of the air compressor at no cost to me (technically, this was not required). The service team received the part and was car was repaired by Monday afternoon at no cost! The entire team that I came into contact with was great. I would highly recommend Peruzzi to anyone looking for a new or used car. They truly stand behind their vehicles and care about their customer. More
About Sales-- Where to begin? I was looking for a About Sales-- Where to begin? I was looking for a corolla in June/May 2008 before the auto downturn hit and was pretty much told at peruzzi that the About Sales-- Where to begin? I was looking for a corolla in June/May 2008 before the auto downturn hit and was pretty much told at peruzzi that the cars sell themselves and they have no need to go down for msrp (bull). After unpleasant dealings with a sales reps and sales floor manager on two separate occasions, we ended up going elsewhere to buy my corolla. I guess I should have expected it because I am a local and all my neighbors said mentioned all their experiences Peruzzi (in Hatfield) have been negative. About service-- I was visiting my parents over the holidays and it was time to get my car serviced so I figured i would get it serviced at Peruzzi Toyota. The only reason why i went back was because I had heard good things from my neighbors about the service. Since I lived close by, I didnt bother waiting in the waiting room to get it done. Besides being significantly overpriced(okay, its a dealer), they left my car in front of the garage with the keys in the ignition and driver side window rolled down before I even arrived at Toyota to pick it up. Anyone could have easy hopped in and drove away! On top of that as I was getting ready to pull out, one of workers pulling cars up almost blocked me in as I was pulling out. Only thing that stopped him was his coworker honking his horn. Completely unprofessional. Needless to say, i will not be back. Convenience is no longer at the top of my list when it comes to servicing my car. More
xxxx!!!!!!!! This dealership takes the cake when it comes to trying to rip people off when they visit to buy a new car. My wife and I previously purchased a Forerunner from Peruszzi years ago and had comes to trying to rip people off when they visit to buy a new car. My wife and I previously purchased a Forerunner from Peruszzi years ago and had a good experience HOWEVER, this time was much different. We were in the market for a minivan. I had heard good things about both the Sienna and the Odyssey (Honda's product). Being loyal Toyota customer's (not any more and never again after dealing with Peruzzi) we went to look at the Sienna first. The product was good, but the sales process was an atrocity!!! Even after explaining that we weren't nearly ready o buy and that we were going to look at a Sienna before making a decision, the salesperson insisted on bringing us in to "talk numbers". Well he must have thought we looked pretty stupid b/c he tried to offer us over $4K less than blue-book value on a trade and sell us the car at stiker. When I asked him if there was any room in either number, he insisted no way and kept going back and forth between us and his manager over a period of 1-2 hours. I told him that I would get back in touch after looking at the Odyssey and walked out...the best thing I ever did. Went to see the Odyssey and HOnda blew them out of the water in terms of the deal, they gave me full trade value and sold the car to me at just a shade over invoice and the best is NO HASSLE WITH HONDA!!! Bu the best is this: When I talked to the Peruzzi rep after buying the Honda he told me (and I quote) "what kind of a salesperson would I be if I didn't try to get over on you..." Can you believe that?! Pricelesss. More
All three men were very helpful. They explained the car buying process and did not pressure us into buying anything, although we did purchase a Rav 4 Limited. We were in contact with two offer dealers and buying process and did not pressure us into buying anything, although we did purchase a Rav 4 Limited. We were in contact with two offer dealers and Peruzzi, hands down, was the best!!! Not just with their offer but with there professionalism and honesty. I have already referred them to my employees and will continue to do so. We are looking forward to "closing the deal" this week when our car is delivered. More
The salesmen and employees were very courteous and helpful. No problems in arranging the test drives and no pressure when settling on the final price. I have had other vehicles go through their serv helpful. No problems in arranging the test drives and no pressure when settling on the final price. I have had other vehicles go through their service department in the past two years and have been happy with the work done. That is the main reason I purchased my new car from them. More
I've bought my last two cars from this dealer. The I've bought my last two cars from this dealer. The service was great and the staff are very knowlegable. The are were willing to work within my bu I've bought my last two cars from this dealer. The service was great and the staff are very knowlegable. The are were willing to work within my budget each time I needed a vehicle and both cars pefromed well. I plan on getting my next vehicle from them as well. Thank you More