Peruzzi Toyota

Frank Volpe, our helpful and friendly sales consultant, was a pleasure to work with from start to finish. He was attentive to our needs and honestly worked to stay within our budget. There was no hidden was a pleasure to work with from start to finish. He was attentive to our needs and honestly worked to stay within our budget. There was no hidden costs and we appreciated his personal touch. Our family would recommend Frank as an excellent consultant who can assist you and work with your busy schedule. More

I drove over an hour to see a car advertised on the internet. The girl on the phone kept pressing me as to what time I would be coming so she could have the car out front and waiting. When I arrived I internet. The girl on the phone kept pressing me as to what time I would be coming so she could have the car out front and waiting. When I arrived I was told the car was out back and they would have to get it. It took 20 minutes to get the car - no biggie. The fun now begins. After a satisfactory test drive, we negotiate a decent deal. They want to know how I'm going to pay. I tell them I'll cut a check. They want certified funds and the banks are now closed, so they tell me a wire transfer is fine. I call my bank and they tell me I can do a wire transfer online 24 hours a day. This is acceptable to them. At this time since the car I am buying from them was just traded in, they told me they have to do their 100 point inspection and detail the car for delivery because if everything is not right they can't sell me the car. Since I wasn't trading my existing car, I had to drive over an hour back home to pick up my son and drive back another hour plus while they perform their inspection and detail the car.. So here I am back at the dealer after TWO trips over an hour each and they now tell me they can't accept a wire because the business office is closed and they cant verify the funds. I asked wouldn't a confirmation of the wire transfer from Bank of America be enough? They said no. I then told them they could hit my card for the money and they said we don't accept credit/debit cards for over 2,500. This makes no sense to me how a car dealer has a max limit they can accept from a card. I offered to let them put a hold on my card for the money and would overnight or wire the money the next business day. This too is unacceptable. They are however willing to deliver the car to me the next business day and I can give them the cash or certified funds then. I agree to this and as I am getting ready to do some final paperwork and my son comes back into the showroom after checking the car out some more and informs me the power seat motor on the driver side is not working. I bring this to the attention of the sales person and he says "Oh well. The car is sold as is". I told them they can sell the car to someone else "as is" and left. As I am pulling out of the lot, it occured to me that their 100 point inspection they had to do was total xx, or it needed 101 point inspection to catch a bad power seat. Sorry Peruzzi - never again. More

I was looking for a Scion FR-S for weeks, and had a lot of bad experience with many Toyota dealers, most of dealer told me was " we have one! and it's on the lot", and after I got there, they always told m of bad experience with many Toyota dealers, most of dealer told me was " we have one! and it's on the lot", and after I got there, they always told me "Sorry, we just sold it, but you can place an order here", finaly, I was looking on cars.com, and IM Peruzzi's internet sales manager, she also told me she has one on the lot, at first I did not want to believe her, but she said I could put deposit over the phone, and no one can touch it after that, so I did, it's the color I want, and it's automatic, so me and my wife can both drive it, it's perfect, after I got there, the car is right there waiting, I was happy they did not lie to me, because I drove all the way from NJ to PA, it was 50+ miles for me, and guess what? They did not mark up the price at all!Not like other dealer I went to that has a white one with 2 grands mark up. Peruzzi sold me the FR-S with everything I want on for MSRP, David was my sales rep, he was really nice, all the transaction was fast and smooth except that their computer was down for a while, after a week, I went back for the part that they ordered for me, David made the appointment for me and took care everything I requested. The serive team did the job fast and clean, and no charge for the extra request! I really like their service, and will go back for my next car! Thanks Peruzzi! More

These huys are GREAT! Appointments can't get any easier, they are open all the time for service, even all day Sunday. Repairs are done very reasonably & efficiently. Can't get a better experience to service they are open all the time for service, even all day Sunday. Repairs are done very reasonably & efficiently. Can't get a better experience to service your vehicle. More

I went there looking for an SUV reliable at first I saw nothing but the gentle man who worked with me John Rivera called me several times I went there he took me around to his other site I saw nothing that nothing but the gentle man who worked with me John Rivera called me several times I went there he took me around to his other site I saw nothing that fit what I actually wanted as soon as my car came in he knew this is what I wanted, I was disappointed when he showed me the car at first the person who had the car prier was a smoker and it looked like he never clean that SUV I went home and the more I though about that car the more I wanted it, John said to me when you see this car detail your not going to believe it I did my home work on car cleaning and how they remove all the smoke smells and all and when John called me to pick up the car I was totally in shock this was my SUV the one I went in there looking for and I got it at a decent price I drove it to New York it was like driving a Cadillac this SUV has all the bells and whistles I could not ask for better really Good Job to you guys at Toyota Peruzzi.. Thank You John Rivera for being Truthful and Honest your service was excellent. More

WE WERE VERY HAPPY AND FORTUNATE TO HAVE WORKED WITH THIS DEALER. THEY WERE ABLE TO HELP US PURCHASE OUR BEAUTIFUL 2009 CERTIFIED TOYOTA CAMRY, WHEN NO ONE ELSE WAS ABLE TO. THEY DID NOT GIVE UP., WE HAD C DEALER. THEY WERE ABLE TO HELP US PURCHASE OUR BEAUTIFUL 2009 CERTIFIED TOYOTA CAMRY, WHEN NO ONE ELSE WAS ABLE TO. THEY DID NOT GIVE UP., WE HAD CREDIT ISSUES, AND THEY WERE PWERSISTENT TO THE END IN HELPING US BUY OUR CAR! GREG ZOMBERG WAS FRIENDLY, HELPFUL, HE WAS EASILY REACHED WHEN YOU HAD A QUESTION AND HE WOULD KEEP IN CONTACT WITH YOU. MY SON ALSO PURCHASED A USED CAR FROM PERUZZI 2 YEARS AGO TO ESTABLISH CREDIT, AND HE WAS VERY PLEASED. WE WOULD RECOMMEND THIS DEALER TO EVERYONE WHO WANTS TO PURCHASE A CAR, EITHER NEW OR USED. RYAN FROM FINANCE WAS SO HELPFUL AND PUT HIS HARD EFFORTS FORWARD TO MAKE THIS WORK, AND HE DID. THE OUTCOME WAS WONDERFUL. WE LOVE OUR NEW CAMRY AND WE ARE GRATEFUL AND THANKFUL WE MADE THE RIGHT DECISION TO GO TO PERUZZI TOYOTA IN HATFIELD. WE TRADED IN OUR 1999 CAMRY WITH 156,000. MILES WHICH WAS STILL RUNNING GOOD, AND I KNOW WE BROUGHT ANOTHER GOOD CAMRY IN RETURN. WE HOPE IT LASTS AS MANY YEARS AND GIVES US AS MUCH PLEASURE AS OUR 1999 CAMRY. SUE & PHILIP SHAPIRO NORTH WALES, PA. More

Poor communications with the customer, unfriendly and poor quality of service work. Very hard to get in touch with and get a resolution for the problem. It took 4 calls to Toyota Customer Care Center to poor quality of service work. Very hard to get in touch with and get a resolution for the problem. It took 4 calls to Toyota Customer Care Center to resolve the problem. Replaced the fuel pump unnecessarily, drained the battery, and broke the front hood latch. Called before I went to the dealership for a pick up, waited 2.5 hours before they got the car ready. Dealers like Peruzzi give the Toyota Motor Company and the Toyota brand a bad name. Unfortunate for Toyota to be associated with a poor dealership experience. My next car will be a Nissan. Buyer beware, if Toyota is what you want go to Thompson or Conicelli. More

Ray Kaelin was great - perfect salesman. He wasn't pushy and worked hard to find the answers to all my questions. I was vey happy with him. and worked hard to find the answers to all my questions. I was vey happy with him. More

Contacted the delership to match the price from another dealer. They confirmed over the phone that they would match the price for the exact vehicle we wanted to purchase. The sales manager, John Rivera, wa dealer. They confirmed over the phone that they would match the price for the exact vehicle we wanted to purchase. The sales manager, John Rivera, was very knowledgeable and was able to clarify all our questions regarding the Sienna LE. He walked through all of the vehicle features and showed my wife how to program the bluetooth to her phone. The Finance Manager walked us through the options and was able to offer an option which lowered our monthly payment for the same 60 month term. The roof rack cross bars they promised to include in the price came in and were installed within 5 days of our purchase. This is the 8th vehicle I have purchased for me or my wife over the last 30 years and this was the smoothest car buying process I have ever experienced. More

I was on car shopping overload, to many salespeople not answering my questions. Greg answered every question with a straight, direct answer and took the time to explain everything in detail. I feel that answering my questions. Greg answered every question with a straight, direct answer and took the time to explain everything in detail. I feel that Greg worked with me and the finance company to get the payments were I needed them. Within 24 hours of buying the car, I thought I had a problem with the car, called Greg at 6:30 PM on a Friday night and his answer was - service is open till 8 pm, bring me the car and we will have them look at it right away. Turned out that it was just me getting use to the car, but the response was amazing. I have great confidence in this dealership and would not hesitate to recommend them and Greg to anyone I meet. Definitely will buy my next car from Peruzzi Toyota. More