Peruzzi Toyota

Buy & Sell Car Experience was favorable, no hard sale tactics, willing to work with me on trade in, process was quick and easy, easy to get in contact with reps post Experience was favorable, no hard sale tactics, willing to work with me on trade in, process was quick and easy, easy to get in contact with reps post sale More

Professional, Caring and Patient! .Having to downgrade from a SUV to a Sedan, due to MPG and overall expenses... I searched for a decent deal for over 6 wks... After visiting countless .Having to downgrade from a SUV to a Sedan, due to MPG and overall expenses... I searched for a decent deal for over 6 wks... After visiting countless dealerships and not getting good results, I went to Peruzzi exhausted and ready to give up....They were patient with me and answered all of my questions, I put them through a lot but they remained professional and caring throughout the whole process, I got the deal I was looking for and more. These gentlemen helped me get into a very classy and roomy car, that my family and I can afford and enjoy for a very long time! Thank you! More

Simply Amazing --- I have had many experiences over the years purchasing cars. I have never had a place be so nice and welcoming. I just purchased a 2013 Toyota Certi I have had many experiences over the years purchasing cars. I have never had a place be so nice and welcoming. I just purchased a 2013 Toyota Certified Corolla. I got a great deal i feel. I know my credit is not great, but they treated me with respect and helped my secure a great rate under 4 %. 3 other dealer I went to said my rate would be 8 to 15 %...what bulls***! Thanks to Peruzzi Toyota, I have faith in car dealerships again. Peruzzi Toyota is the only place I would ever recommend someone to go and purchase a car from. More

PLEASE READ BEFORE PATRONIZING!!! CONSUMER ALERT!!!! Integrity is the quality of being honest and having strong moral principles; moral uprightness. I can say without reserve that Peruzzi Toyota in Hatf Integrity is the quality of being honest and having strong moral principles; moral uprightness. I can say without reserve that Peruzzi Toyota in Hatfield Pennsylvania in absolutely no way shape or form displays integrity, character, honesty, principles, or caring. They do NOT stand by their product, and their words and actions are in no way in line with one another. To make a long story short I purchased a used vehicle for 23,000 dollars. I did buy the vehicle without a warranty, (Big mistake with them) but that was only after I was assured by multiple people at this establishment what a GREAT vehicle it was. Well, it was not! To date I have put less then 500 miles on the vehicle, but have spent THOUSANDS (yes, multiple thousands) of dollars in repairs to the vehicle that they would NOT honor. As a matter of fact, one reputable dealer I brought the vehicle to said to sell it back to them and cut your losses. Peruzzi Toyota said they would buy it back. Their buy back price 17,500 dollars. 5,500 dollars less then I paid for it a few months before. Sounds a little corrupt to me. I even went to the Pennsylvania State Attorney General on this corrupt and dishonest dealer and they STILL declined to do what was right. There are so many other issues I did not put in this write up for the purpose of trying to keep it short. In conclusion, if you are looking for an honest, reputable, and reliable dealer, Peruzzi Toyota in Hatfield Pennsylvania is not for you! Please, if you are an informed buyer you will NOT be happy with your experience. I just wish I had done my homework on these corrupt people before I spent my honest hard earned money there. I feel so strongly about my stance that I will continue to express my experience through other media outlets to ensure no one else would have to deal with what I did at this horrible dealership. I am sure if Peruzzi were to read this, or be confronted about it, they would concoct a response completely denying and voiding themselves of any responsibility to me their buyer. I say this because I have seen it first hand. You make the decision what you think would have been the right thing to do in this situation. Consumer beware!!! Stay away!!! More

Classic Bait and Switch I have been searching for a Certified Pre-Owned Toyota Prius. There was one listed on the website, a 2011 with 38,000 miles. Sounded good to me. I mad I have been searching for a Certified Pre-Owned Toyota Prius. There was one listed on the website, a 2011 with 38,000 miles. Sounded good to me. I made an appointment this morning to see them after work. I arrive at 5:40 and wait a few minutes by the front desk for someone to come help me. Someone eventually came out. I told them I had an appointment to see a specific vehicle. They went to find Michael, the salesperson. While I am waiting, another employee approaches me and introduces himself as the "finance guy", and asks about what car I was looking to buy. I tell him about the Prius and he tells me he knows exactly what car I'm there to see and how lucky I am because he had tried to sell it that afternoon. Eventually, Michael comes out. We chat briefly, and he takes down my information so that he can "enter it into the system." He leaves again and I wait about ten minutes. He returns to tell me how sorry he is but they had already sold the car I had found online. Was I willing to look at any others? I had already gone through this process at another dealership a few days ago, so I told him no. I came to see the vehicle I researched. I did not want to see any other (aka pricier) models. He says okay and tells me he'll be right back, that he'll let his manager know. His dishonesty was apparent, especially after talking to their "finance guy," so I didn't bother to stick around to see what other lies his manager was going to spin. More

Recently i visited peruzzi toyota, for buying a new car. They keep me awaited for 1 hour and during that period i noticed that their employees were passing comments and laughing.. i felt really bad, after i They keep me awaited for 1 hour and during that period i noticed that their employees were passing comments and laughing.. i felt really bad, after i was getting late and i told the guy to return the key of my old car and they took like 15-20 mins to return my own car key. After all that the guy came and told me about the exchange deal and pricing and all but i felt really bad with behavior from the other employee and i refused to buy the car. I will never ever buy car from perruzi toyota Hatfield dealer. More

I was all set to purchase a used 2011 ford explorer limited from this dealership. The were very friendly and understanding at first who responded to all my questions and calls. The issue that happened limited from this dealership. The were very friendly and understanding at first who responded to all my questions and calls. The issue that happened with them is that...they never called me back when I was set to drive down to PA from NYC. I took the day off, lined up the financing, set the wheels in motion but...they had no clue what time the explorer was coming in from another site. The didn't even give me a courtesy call back to let me know a status of the vehicle. Thanks for nothing and wasting my paid day off, glad I purchased a 2013 explorer sport elsewhere that same day. Good-luck to anyone buying from this shady dealership. More

Frank is one of the top 2 reps I go to for sales and trades. I don't think I would ever go anywhere else besides anyplace Frank works unless I had to. Frank went out of his way to get us what he felt trades. I don't think I would ever go anywhere else besides anyplace Frank works unless I had to. Frank went out of his way to get us what he felt we deserved, even if it meant sacrificing some of his commission. It meant more to him that we got what we wanted than it did for him and the dealership to turn a profit. He also follows up from time to time to ensure we're still happy with our purchase - and we're talking months after. He's one of those guys who doesn't bluster through answers; if he doesn't know, he'll tell you, and then go find an answer. Definitely not your average car salesman! More

I purchased a new Rav4 a few months ago from Peruzzi's and am very happy with it. The sales rep, Joe Irwin, was very helpful and made sure that I selected the vehicle that was right for me. I Peruzzi's and am very happy with it. The sales rep, Joe Irwin, was very helpful and made sure that I selected the vehicle that was right for me. I was unsure which car I really wanted, so Joe had me test drive several different models. He was right that I would really like the Rav4. There was only one 2013 Rav4 on the lot at the time, so Joe searched other dealerships for one with the features I wanted and the color too. He also let me know that I could have the heated seats option added at the dealership, which was something I really wanted, but wasn't standard on the car I selected. This purchase was the best experience I've ever had buying a new car, because it didn't take a really long time (like my previous experiences) and no one was pushing me to buy extras I wasn't interested in. I got a good deal on the price also! I brought my car in to the dealership today for my first regular maintenance and was impressed with the service department also. You drive right into the service bay and someone was right there to take the car. I didn't catch his name, but he was quite friendly and let me know they offered a free car wash, which was great! The car was ready when promised, so I was very pleased. More