Peruzzi Toyota

Salesman was nice and knowledgeable. Surprisingly all processes of buying new car and trade mine didn’t take that long. Surprisingly all processes of buying new car and trade mine didn’t take that long. More

The best to deal with. Was very considerate and attentive to needs. Our salesman was Lee Brannon and we would ask for him again. Went to look at new ones but ended up with Was very considerate and attentive to needs. Our salesman was Lee Brannon and we would ask for him again. Went to look at new ones but ended up with a 2 year old one we fell in love with and ended up buying. More

My husband and I had a very frustrating experience buying a custom built RAV4 Hybrid, working with salesman Leonard. He was very personable the first time we met him and he spent a lot of time teaching us ab a custom built RAV4 Hybrid, working with salesman Leonard. He was very personable the first time we met him and he spent a lot of time teaching us about the features of the car. However after telling us the car would be ready in 60 days, we ended up finally receiving the car 6 months later. Leonard claimed there were issues at the factory, at the ports, with the union drivers, it was a new excuse every time we asked for an update. I have strong reason to suspect the car I ordered was sold to someone else, because I got a letter from Sirius XM after 60 days congratulating me on my new car and letting me know my free trial had begun. What frustrated me most was how unresponsive Leonard was to my calls and e-mails. He only answered half of my messages, and when he wrote to me his emails were poorly written, with fragmented sentences and spelling errors so that you had to read them a few times to understand what he was trying to say. I asked him very clearly, after the fourth month, to send me regular updates about the status of the car, even if it was just to say “no news.” He did not do that, I had to initiate every communication. Towards the end, he gave us the wrong VIN number to track the car. Once the car was finally in transit I asked him 2x (in writing) not to have any dealership decals placed on my car. He told me No Problem, yet there was one on it when I came to pick up the car. The icing on the cake is that they low-balled me on my trade in. I asked them to meet the estimate I received from the Car Shop, and they would not. After all my frustration I just wanted $200 more for my trade in and they wouldn’t budge. Leonard said he would “make it up” for me but like most of what he said to me, it was empty, just pretty words. I wish I had picked a different dealership. More

Closing the deal at peruzzi , I ask and was told any time my car going into the shop I get a loaner car at no cost. My vehicle had a recall, and they would not give me a car like they promised unless I paid my car going into the shop I get a loaner car at no cost. My vehicle had a recall, and they would not give me a car like they promised unless I paid for it. I had specified that when closing the deal and because I did not get it in writing, they denied me. I’m furious and will always remain furious with Peruzzi . And would not recommend them as a reputable car dealership More

Recently, I visited the service desk and inquired about the cost of repairing my Toyota Tacoma; since I had been diagnosed with the problem before, I just needed a quote for the repair cost. The adviser be the cost of repairing my Toyota Tacoma; since I had been diagnosed with the problem before, I just needed a quote for the repair cost. The adviser behind the desk refused to provide a quote, insisting that they needed to diagnose a problem by themselves and that the cost would be $189. I left the service department without getting the answer to my request despite purchasing this vehicle at the same dealership. More

Ben always gives me excellent care for service and takes excellent care of my car and ne excellent care of my car and ne More

Poor service from Charles @ peruzzi service team. Not at all helpful/welcoming. Worst experience ever. Not at all helpful/welcoming. Worst experience ever. More

Service is fine but pricing is very high. Dealer should think about some discounts for seniors. Dealer should think about some discounts for seniors. More

This place is almost always very quick about routine jobs like inspection, and the services they offer, such as rides and shuttles are really handy sometimes. Prices for tires were competitive enough for me like inspection, and the services they offer, such as rides and shuttles are really handy sometimes. Prices for tires were competitive enough for me to buy them there and have them installed. More

Great sales team and service department. Always satisfied with their work and customer service. I have purchased 5 cars from them. Always satisfied with their work and customer service. I have purchased 5 cars from them. More