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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
798 Reviews
Call Service Center (419) 874-4331

798 Reviews of Perrysburg Auto Mall - Service Center

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October 25, 2023

Wasn't happy about a warranty issue that was fixed, then the same exact defect came back and I had to pay 1400 out of pocket. Didn't seem right. More

by reverefootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GM Reputation
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Perrysburg Auto Mall responded

I am sorry to hear about this issue reverefootball. How far apart were the repairs? Were both done here at the store?

October 25, 2023

An excellent experience. I will take all my cars there! Deb was the best! Thank you to everyone! More

by tclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
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Oct 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Cronin Buick GMC of Perrysburg and we hope to see you again.

October 25, 2023

Nathan M was a pleasure to work with. The option to communicate via text message was great. More

by mikemc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Oct 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 24, 2023

They were able to fit me in the same day I had a message that something was wrong on my car came on. They also fixed it that day. More

by CALOFQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 20, 2023

My advisor Nathan was very helpful and professional. He kept me informed and explained things very well. He made it a pleasant experience, albeit an expensive one. More

by cneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Nathan
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Oct 23, 2023 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2023

The staff was very professional and friendly. My Beetle was well cared for and completed swiftly when parts arrived. More

by cnesler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Oct 23, 2023 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2023

Online booking never worked for me. I booked online and called but when i went, they cannot find me on the schedule. but they let me in which is good. There is no Engineer for Volvo so More

by aabuauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Y
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Oct 20, 2023 -

Perrysburg Auto Mall responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (419) 874-4331 so we may assist you in moving forward towards a resolution.

October 14, 2023

Good service staff I no longer tell people that anywhere but here for VW service. More

by ZO6DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Oct 16, 2023 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin GMC of Perrysburg and we hope to see you again soon!

October 13, 2023

Nathan (the service counter) was wonderful. Very friendly. Informative. Polite. Clean. Clear speaking. Let me know what my cost of repairs were before. More

by THERESAWWLEADER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Oct 16, 2023 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

It was a great experience. They were very friendly and the shuttle service was fantastic! More

by d11barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe was great
Report | Print
Oct 16, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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