GM Reputation
GM Reputation at Perrysburg Auto Mall

GM Reputation

GM Reputation

Perrysburg Auto Mall

26875 N. Dixie Highway
Perrysburg, OH 43551

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4.3
43 Reviews
4.3

43 Reviews

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43 Reviews of GM Reputation

September 15, 2026

Dealership Rating
Employee Rating

Austin was the best, he showed me everything I needed to know about the car he asked if I needed anything and he fouled through what I asked More

by cathyrahe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 10, 2026

Dealership Rating
Employee Rating

Thank you so much very helpful you were friendly communication was awesome very happy with results More

by nancyjdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Perrysburg Auto Mall responded

We really appreciate you taking the time to leave Volkswagen of Perrysburg this awesome review, Nancy! Thank you!

June 04, 2026

Dealership Rating
Employee Rating

Brian was very helpful with buying my used Buick. The car was clean and ready for delivery. More

by nitrousmustang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2026

Perrysburg Auto Mall responded

We appreciate your shoutout to Brian at Volkswagen of Perrysburg. See you next time. Safe travels in your Buick!

June 02, 2026

Dealership Rating
Employee Rating

Keith was great , this is Debra , Glen wife. Had to bring it back but all went well More

by nana53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Perrysburg Auto Mall responded

Hi Debra! Thank you for leaving us this five-star review and for your kind words about Keith from our service team at Volkswagen of Perrysburg! We'll see you next time!

April 22, 2026

Dealership Rating
Employee Rating

Good job really happy with service Deb is very nice and helpful deserves monthly raise More

by reaganpwiciak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Micham

Apr 23, 2026

Perrysburg Auto Mall responded

Hi Reagan! Thank you for leaving us this five-star review and for your kind words about Deb from our service team at Volkswagen of Perrysburg! We'll see you next time!

September 29, 2025

Dealership Rating
Employee Rating

Was quick and easy. I found a truck that matched color &club cab toy specs. Eric was great to work with. Probably fastest purchase I have ever made.Just had to wait for More

by osusk44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Kudas

September 10, 2025

Dealership Rating
Employee Rating

Good attention to customer care. Good communication. Finished in timely manner. Had part in stock. More

by jmd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Fast service but my tires weren’t rotated with my oil change. I’m not sure why. More

by suggam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

Everyone was helpful and very professional. I will continue to use Cronin as my GM dealer. More

by mjhayward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter

Jul 16, 2025

Perrysburg Auto Mall responded

Thank you so much for the kind words! We're thrilled to hear that you had a helpful and professional experience with our team. Matt Carpenter is a valuable part of our staff, and we’re glad he made such a positive impression. We truly appreciate your loyalty and look forward to continuing to serve you as your trusted GM dealer! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

Jul 16, 2025

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 14, 2025

Dealership Rating
Employee Rating

Be cautious if buying a used vehicle. Within 2 days had multiple issues that should have been found according to their 180 point inspection. They refused to do the right thing and accept More

by dduprae79
Recommend Dealer
No

Other Employees Tagged: Ryan Ort, Chris Kitchens

Jun 14, 2025

Perrysburg Auto Mall responded

I’m truly sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service or care we aim to provide, and I understand how frustrating it must be to face unexpected repairs so soon after purchasing a vehicle. We take our inspections seriously, and I would like the opportunity to personally look into what happened in your case. Please reach out to me directly at rort@pbautomall.com so we can discuss the situation in more detail. We want to better understand what went wrong and see how we might be able to make this right. Thank you again for your feedback—it’s how we improve. Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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