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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
656 Reviews

656 Reviews of Perrysburg Auto Mall - Service Center

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February 02, 2024

I was unable to completely shut down my vehicle. So I drove to the dealership and they were able to remedy the situation. More

by EWHANSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 05, 2024 -

Perrysburg Auto Mall responded

Hello, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cronin Buick GMC of Perrysburg and we hope to see you again.

February 02, 2024

I got a run around for 6 months elsewhere and perrysburg cronin fixed my car . I'm happy More

by GLENDASHEP64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Feb 05, 2024 -

Perrysburg Auto Mall responded

Hello, we appreciate your positive review about your recent experience with us! Thank you again for choosing Cronin Buick GMC of Perrysburg and we hope to see you again.

February 02, 2024

Friendly to the point they want to work for you makes ypu want to come back More

by spocky2110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Perrysburg Auto Mall responded

Hi, thank you so much for your positive comments about Cronin Buick GMC of Perrysburg! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 01, 2024

Jeff is the best! ! He does a fantastic job with all our Volvo maintenance. Give him a raise!!! More

by GWILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Very good service with little waiting time service department was clean as well as the waiting room More

by tcjkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Feb 03, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2024

John in service took great care of me ! Even with a mishap at the shop he made it right I will definitely be back to service my truck . Thanks John and his team More

by RJ NOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John E
Feb 03, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 31, 2024

Always helpful and willing to answer any questions, prompt service, very clean facility and easy to navigate More

by sebigkat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Perrysburg Auto Mall responded

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

January 30, 2024

I called about my tire monitor system not working on a tire and they had me come in that day for them to look at. They happened to have one in stock so they put a new one in the same day! I do wish that More

by LEEANN217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Feb 03, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 30, 2024

Was not very happy did not get a good welcome the interaction was poor I was never treated like this at a Cronin dealership I bought three new cars through this dealership More

by paul66nova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 29, 2024

We have a 2011 and 2013 Volkswagen Jetta… The 13 is a diesel. We had a few issues over the last few years and the dealership has fixed the car with no issues at all. More

by dotdonahue7785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

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