Perrysburg Auto Mall - Service Center

Dropped in without an appt. Service Advisor listened, reviewed the service history, and assessed the issues. Kept me informed along the way to determining what the issues were Service Advisor listened, reviewed the service history, and assessed the issues. Kept me informed along the way to determining what the issues were with the tire(s). Technician and Service Advisor went above and beyond to address the issues related to the tire(s). THANKS!!!!! More

Thank you for your speedy service and desire to make sure I am happy with the service provided I am happy with the service provided More

Great service this time. They changed the oil as requested. They also reached out with other recommended services based on mileage and visual inspection. They included pictur They changed the oil as requested. They also reached out with other recommended services based on mileage and visual inspection. They included pictures of one of the belts and what the belt should look like, which was very helpful in deciding to move forward with the replacement. Very happy as replacing this part actually solved a noice that I periodically heard, but forgot to mention to the service team. More

I have serviced my Terrain since purchased in 2017 and I have only had excellent service. I have worked with sales and service with all being both friendly and helpful. have only had excellent service. I have worked with sales and service with all being both friendly and helpful. More

Took care of all the issues, Eric Kudas was great as usual. Wouldn.t work with anyone else. usual. Wouldn.t work with anyone else. More

Good communication throughout the day. Repair was completed and vehicle was ready when it was promised. Piece from another vehicle was found inside my truck. Repair was completed and vehicle was ready when it was promised. Piece from another vehicle was found inside my truck. More

They did a great job. I was in a real bind, and they helped me out. I highly recommend Cronin GMC Buick service department!! I was in a real bind, and they helped me out. I highly recommend Cronin GMC Buick service department!! More

Great service. Made everything easy. Love my new vehicle. Very happy with the whole process Made everything easy. Love my new vehicle. Very happy with the whole process More

I had a great overall experience at this dealership! Quick and smooth experience from end to end. Quick and smooth experience from end to end. More

First, they tried to offer my car back before it was finished but demanded full payment and would not provide a rental when it came back for actual completion. Ridiculous that this offer was even made. finished but demanded full payment and would not provide a rental when it came back for actual completion. Ridiculous that this offer was even made. When I did pick up my car today, they STILL didn't complete all requested repairs. A ding on the drivers side door was NOT addressed (I know it was at my cost, not insurance) but they showed an invoice for a ding being repaired on the right side of the vehicle. There were NO dings on the right side of the vehicle. I cannot tell you how disappointed I am. I have sent an email to my insurance and I will not work with your group again. More