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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
654 Reviews

654 Reviews of Perrysburg Auto Mall - Service Center

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September 20, 2024

Amazing service as usual. Always greeted with a smile and made to feel very welcome at your location. All of my questions were answered, and I felt confident that the service More

by tamejohne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich
Sep 28, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Had service on car went fairly quick they did however recommend pricey maintenance on my car that I refused. I do like they are close to my house More

by tamiedaly8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 28, 2024 -

Perrysburg Auto Mall responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (419) 874-4331 so we can work with you to make this right.

September 20, 2024

They are great to work with. Repair was done quickly and the mirror looks great. This is my go to place to buy a car and also to bring the car in for service! More

by BGSU05GRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Perrysburg Auto Mall responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

I was very pleased with the service that I received at the Perrysburg Auto Mall. John handled the service that was performed with knowledge and a professional manner. Thank you!! More

by mrwjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich
Sep 22, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 16, 2024

Normally the service department does a very good job. ....in our latest visit this was not the case. More

by PDONNELLY3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

September 16, 2024

Service was done quickly and as promised. The service department staff always pleasant - especially Deb! More

by PMV7246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Deb
Sep 21, 2024 -

Perrysburg Auto Mall responded

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2024

I enjoy the convenience of my oil change. But, every time I get my car back it is missing at least 1 air cap for my tires. More

by KSCHLACHTER6988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names listed
Sep 20, 2024 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Cronin Buick GMC of Perrysburg (419) 874-4331

September 13, 2024

They try to upsell you things. However, the service was done in a decent amount of time. More

by Human 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GM Reputation
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car service department
Sep 14, 2024 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. Please contact us at (419) 874-4331 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 13, 2024

Love the text updates-much easier to connect while at work and playing phone tag ! More

by 41niner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- great
Sep 16, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

September 12, 2024

Deb in service is always professional and efficient. She is very knowledgeable, and services are always done in a timely manner. More

by DIANE.ROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemeyer
Sep 14, 2024 -

Perrysburg Auto Mall responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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