Perrysburg Auto Mall

My oil change was done in a timely manner. Service Department reps were awesome. I was comfortable while waiting on the work to be completed. Service Department reps were awesome. I was comfortable while waiting on the work to be completed. More

I took my Cadillac in for routine oil change and tire rotation on 4/24. Everything was working on entry to service. After paying just under $100, it was returned to me with no traction control, no ABS, n rotation on 4/24. Everything was working on entry to service. After paying just under $100, it was returned to me with no traction control, no ABS, no Stabiltrak, no cruise control, which I pointed out to them by returning to service dept after driving 1 mile down the road. I was rescheduled for 4/28 to address this problem. Service declined to take any responsibility for the issue, even though it happened under their watch. It checked out fine when I arrived on 4/24 and all the yellow lights and warning bells were there when I took repossession. I had to spend $590 more to get it fixed. I now have a very real trust issue with this dealership and will no longer be using them for my Cadillac or Silverado. All employees were kind, but would not acknowledge ownership of resulting problems. Marsha Beaverson More

I didn’t deal with Ryan. I dealt with Madelyn Rankins. She was great. She answered all of my questions and gave me my space when I needed it. Definitely 5 stars, If not more. I dealt with Madelyn Rankins. She was great. She answered all of my questions and gave me my space when I needed it. Definitely 5 stars, If not more. More

Easy, informative, polite and customer focused. Will return for future maintenance. Need better waiting in lobby experience. Will return for future maintenance. Need better waiting in lobby experience. More

I appreciated Jessica help, and having the answers to my questions. Would work thru her again. questions. Would work thru her again. More

One of the best car purchasing experiences in my life. Got exactly what I wanted (WV Jetta Sport, Monument Gray) at a fair price. The gas mileage is unbelievable, consistently 50+ highway. Awesome car. Got exactly what I wanted (WV Jetta Sport, Monument Gray) at a fair price. The gas mileage is unbelievable, consistently 50+ highway. Awesome car. More

The part replacement was done perfectly and finished ahead of schedule. Communication from the service personnel was excellent and all were friendly and professional. Am still very impressed with thi ahead of schedule. Communication from the service personnel was excellent and all were friendly and professional. Am still very impressed with this dealership. More

Very happy with Cronin GMC and Jessica H. taking very good care of my vehicle. taking very good care of my vehicle. More

I had a great experience and Matt was very helpful and wonderful to deal with. wonderful to deal with. More

Great service. VW service was running on time and had the parts in stock. Car was fixed in 2hrs. Greatly appreciated! VW service was running on time and had the parts in stock. Car was fixed in 2hrs. Greatly appreciated! More