Perrysburg Auto Mall

I trust the service people advice I know they are not just running up charges my gm am usually let’s me know what’s needed before I arrive just running up charges my gm am usually let’s me know what’s needed before I arrive More

Ronnie is incredibly responsive, patient, kind and makes sure you understand exactly what is happening with your car. sure you understand exactly what is happening with your car. More

Always a good experience. Take car in on time, the work is professional and the wait time is always less than I think it will be. Take car in on time, the work is professional and the wait time is always less than I think it will be. More

The mechanics pay Attention to detail and are very professional. Jessica from service is friendly, knowledgeable and great with communication. professional. Jessica from service is friendly, knowledgeable and great with communication. More

It was easy to drop my car off Sunday night, and come back Monday to pick it up. The guys at service did great work and the guys working at the front made sure I was good to go and happy with the work do back Monday to pick it up. The guys at service did great work and the guys working at the front made sure I was good to go and happy with the work done. More

The service department is the ONLY reason I will consider buying another VW. Having significant mechanical failures shortly after the BTB warranty expiring? Disappointing at best. buying another VW. Having significant mechanical failures shortly after the BTB warranty expiring? Disappointing at best. More

I took my car in on the wrong appointment day but they were still able to service my car and in good time. My service guy, Nathan, was courteous, professional and friendly. were still able to service my car and in good time. My service guy, Nathan, was courteous, professional and friendly. More

she was nice and super social. I do appreciate that she was efficient and very matter of fact. Good person I do appreciate that she was efficient and very matter of fact. Good person More

Peofessnal, Kind ,and efficient. . completed my vehicle in a timely matter. Offered discounts and applied. . completed my vehicle in a timely matter. Offered discounts and applied. More

I limped into the service department due to something failed in my engine. (Just made it!) Keith listened to my car and knew right away what was wrong with my Beetle. However, the service department was failed in my engine. (Just made it!) Keith listened to my car and knew right away what was wrong with my Beetle. However, the service department was fully scheduled for quite some time. I left the car with Keith and they gave me a ride home. Awesome! To my surprise, Keith called me within an hour saying they had time to diagnose my car and could start working on it with my approval. I was expecting to wait several days just to find out what was wrong. Nope! They worked me in right away.There was quite a bit of work to do, but Keith kept me well informed every step of the way, which I really appreciated! In two to three days my car was completed. I was super pleased and everything that was worked on is working perfectly! Simply the technician who was responsible for my Beetle, is a Super Hero! He did a great job!! Keith is a great Service Manager and knows how to take care of his customers! I’ve been a customer of the dealership a long time, and experiences like this keeps me coming back. The service department knocked it out of park!! Thank you, Shane F. More