Performance Lexus

Purchase of Lexus RX350 My husband and I traveled 70 miles to purchase a Lexus RX350 at Performance Lexus after phone conversations with Tony Baxter. He was so professiona My husband and I traveled 70 miles to purchase a Lexus RX350 at Performance Lexus after phone conversations with Tony Baxter. He was so professional and offered us a deal that we couldn't pass up. We love our new car!! Thanks, Tony!! Jackie Dailey, West Jefferson, OH More

New Car Purchase Purchased a new Lexus. Excellent experience! Outstanding facility with outstanding people. Everyone was friendly, professional, and prompt. We are Purchased a new Lexus. Excellent experience! Outstanding facility with outstanding people. Everyone was friendly, professional, and prompt. We are very happy with our new car. More

IS 350 Purchase This was my 10th Lexus purchased at performance. The purchase experience was much better than the recent past. Maria Schrudder is the quality of sales This was my 10th Lexus purchased at performance. The purchase experience was much better than the recent past. Maria Schrudder is the quality of sales people that Performance used to employ. Ralph stepped in, took the lead and quickly closed the deal based upon our past relationship. Feels like things are heading back in the right direction. More

purshase of Nissan Everyone was very professional and courteous. I was impressed that there was a prompt response to email. I purchased my Lexus 250 from you and have be Everyone was very professional and courteous. I was impressed that there was a prompt response to email. I purchased my Lexus 250 from you and have been pleased with the service. It is a wonderful little car but no so friendly to 91 year old father-so i needed something easier for him to get in and out of. When it is time to replace my Lexus I will be back. More

Honda Accord / Tony Baxter Tony Baxter Sold us a nice Used Honda Accord . It was a Great Experience ! I would Recommend Tony and the Dealership to anyone/everyone . It was World Tony Baxter Sold us a nice Used Honda Accord . It was a Great Experience ! I would Recommend Tony and the Dealership to anyone/everyone . It was World Class.! More

The Lexus Experience The transaction of starting this deal was conducted while my wife was out of town. When she returend Tony Baxter in particular spent a great deal of t The transaction of starting this deal was conducted while my wife was out of town. When she returend Tony Baxter in particular spent a great deal of time with her going over the features of the car and the Lexus experience. My wife felt very comfortable with him and he was a big help in answering her questions and uncertainty. Thanks Tony. More

RX350 I purchased a Mercedes GLK 350 almost 2years ago and my last 2cars previously had been Lexus. I missed the luxury , quality, features, ride and depend I purchased a Mercedes GLK 350 almost 2years ago and my last 2cars previously had been Lexus. I missed the luxury , quality, features, ride and dependability. I should have purchased this vehicle when looking for a small SUV, costly error. Very happy with my new vehicle thus far and the customer care at the dealership. More

The Wife My wife was out of town when I first started the process of buying a car. The deal and situation began to look to good to pass up so we moved forward. My wife was out of town when I first started the process of buying a car. The deal and situation began to look to good to pass up so we moved forward. I did not dare finalize until my wife returned to town. When we arrived at the dealership together our sales person greeted us in the parking lot. He immediately took us to see the car in a somewhat private area of the new car delivery room. My wife is very particular about everything and had many questions. Tony Baxter our sales agent spent 2 hours with her answering her questions and making her feel really comfortable. The more she spoke with him the more positive she became. He even assured her after she drives the car for a few days she can come back with as many questions as she wants and all will be answered. Afterword she told me he was a very nice man. Thank you Tony for helping make my wife feel so positive about our buying experience. Buy the way I would suggest to Lexus engineering design a sunglasses holder above the drivers door, she had one in her previous car by Toyota and felt Lexus should have one as well. More

Horrible people READ BEFORE GOING HERE...I have came to this establishment about a month ago for a used car and was very please with the vehicle. While i was please w READ BEFORE GOING HERE...I have came to this establishment about a month ago for a used car and was very please with the vehicle. While i was please with the vehicle, my buying process was horrible. The sales associate was very bad with returning calls. There was two days of negotiation and finally my offer was accepted. To make the story short, they ended up selling the vehicle without letting me have any notice. I called in to make sure that the vehicle was still there and was told that they were completing the selling process of that vehicle to someone else but wasn't sure if it was going through or not and they would call me back to confirm if they would still have the vehicle. I did not receive any call, nor did they answer when I called in to ask if it was still there. Overall, I feel that this establishment deceived me. I think that it is not right to accept my offer, then turn around to sell it to someone else the next day. I don't know if this is how they do their business to everyone but they have made my car buying experience terrible. Maybe it is easier to buy a brand new vehicle here but when it comes to buying used car. PLEASE DON"T BUY FROM THIS ESTABLISHMENT!!! More

Great job Salesman was great! Everyone made me feel like a VIP. Instructions on how to use features on my car was very helpful and so was instructor. Salesman was great! Everyone made me feel like a VIP. Instructions on how to use features on my car was very helpful and so was instructor. More