
Performance Lexus
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,025 reviews
First Class Service We recently purchased a Lexus RX350 from Performance Lexus and couldn't be happier. Everyone we met was extremely helpful and knowledgeable especiall We recently purchased a Lexus RX350 from Performance Lexus and couldn't be happier. Everyone we met was extremely helpful and knowledgeable especially Doug Greenup and Maria Schrudder. We are enjoying our new vehicle and recommend Performance Lexus without reservation. Thank you! More
Great pre-owned car and an outstanding experince I am extremely happy with my purchase of a 2013 ES after working with Ian, Jeff, and Ralph. Very low, and they worked to find what I wanted most -- A I am extremely happy with my purchase of a 2013 ES after working with Ian, Jeff, and Ralph. Very low, and they worked to find what I wanted most -- A RED car, and they even found the same Matador Red that was very close to matching the red on my previously owned GS. In my initial visits, Ian did an excellent job of helping me to get comfortable with choices, patiently talking through all the features, fully informed, professional, and credible regarding all aspects of the car. He clearly listened to and respected what I needed and wanted in this purchase. I was looking for something quite specific, and he was careful to find it and to help work through the process. He was a true gentleman. Jeff was friendly, very personable, clear, and helpful in working through the service and warranty packages, and he made sure that I understood and was absolutely comfortable with those arrangements and all the details. I appreciate his patience, attention, and the time he spent. Ralph was kind in going out of his way to help to make this purchase happen. I appreciate the outstanding experience! More
It's All About Me During my visit to Performance Lexus, I knew that my needs were top priority. John was extremely attentive and patient, addressing my every concern. During my visit to Performance Lexus, I knew that my needs were top priority. John was extremely attentive and patient, addressing my every concern. He also took time to show me how to make the best use of the new technology. His responses to my requests demonstrated his interest in ensuring I got exactly the car that best suited my needs. I appreciate his efforts and highly recommend him to anyone purchasing another vehicle. More
Purchase Great job Maria! We really enjoyed working with you. You are not the "typical " car salesman. We feel you really worked with us on this purchase. Great job Maria! We really enjoyed working with you. You are not the "typical " car salesman. We feel you really worked with us on this purchase. Excellent follow up skill. Bill and Shannon More
Happy with my purchase I found the whole crew at Performance Lexus easy to work with and would recommend the dealership to anyone. My sales guy, Smitty, was always prompt a I found the whole crew at Performance Lexus easy to work with and would recommend the dealership to anyone. My sales guy, Smitty, was always prompt at getting back to me and bent over backwards to ensure I had a good experience. More
Outstanding experience Our experience at Lexus was outstanding from the first moment we walked in the door, We were treated like royalty. Maria's no pressure attitude playe Our experience at Lexus was outstanding from the first moment we walked in the door, We were treated like royalty. Maria's no pressure attitude played the biggest role in our joining the Lexus family. Maria wanted us to be 100% satisfied & helped us find the perfect car, with the option we wanted. We didn't feel oversold, or given a bad deal. Maria, Jeff & Jason are all amazing. Our car was delivered with some extra goodies like leather key holders, and an umbrella. Performance even takes that extra step to show you how to use your new car! The facility is also amazing. They have a movie theater, gym, and a world class waiting room with plush leather chairs. The waiting room also has great snacks and drinks along with free WiFi. We will definitely continue to purchase from performance Lexus and can not thank Maria enough for making a dreaded task an enjoyable experience. More
Review Jonathan Smith was very friendly, informative and efficient. We would not hesitate to use his services again and/or recommend his services in the fut Jonathan Smith was very friendly, informative and efficient. We would not hesitate to use his services again and/or recommend his services in the future. Very enjoyable and thorough. More
Buying from Performance Lexus was an amazing experience! We recently purchased a used Acura MDX from Tony Baxter at Performance Lexus and it was an amazing experience! From the first conversation, Tony was a We recently purchased a used Acura MDX from Tony Baxter at Performance Lexus and it was an amazing experience! From the first conversation, Tony was a pleasure to work with and went above and beyond to make sure our car was exceptional. I highly recommend contacting Tony if you are in the market for a new vehicle. More
Amazing Experience!! This is the place to buy!!! I had looked for used cars online and came across the prefect one that just happened to be at Performance Lexus! After inq This is the place to buy!!! I had looked for used cars online and came across the prefect one that just happened to be at Performance Lexus! After inquiring online I began to work with Maria who was awesome and gave me a great deal! Once at the dealer I began to worry I wouldn't be approved for financing due to short length of credit history but Jason made this process a breeze! Overall, everyone at Performance Lexus was friendly and helpful! It was a great first time car-buying experience. I will definitely shop here again and recommend this place to family and friends! More
Internet- One of the most easy way to purchase It was the least time consuming experience we had in car buying. "Smitty" Internet Sales Specialist had everything ready to the point that just in two It was the least time consuming experience we had in car buying. "Smitty" Internet Sales Specialist had everything ready to the point that just in two trips we were able to drive away our car. The used car Sales manager, Ryan Frankenberg did not act like normal used car salesman breathing on our shoulder heckling the price, indeed very professional customer oriented. Generally when it comes to used car loan sometime one has to spend more time in finance department than negotiating the car price. Jason Morgan the Finance Manager's experience and his efficient way of processing the paper work made entire loan process very smooth. More