Performance Lexus
Cincinnati, OH
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Lexus purchase # 2 Everything was well done and satisfactory. High quality people. All terms were as presented. Will return for service and reccommend to others. Best ca Everything was well done and satisfactory. High quality people. All terms were as presented. Will return for service and reccommend to others. Best car I've ever owned. More
Immeasurable Service Wayne is definitely customer focused. I observed Wayne dealing with other customers inPerformance Lexus Service Area while I was waiting for my Lexus Wayne is definitely customer focused. I observed Wayne dealing with other customers inPerformance Lexus Service Area while I was waiting for my Lexus. Each customer received his full attention. He listens! He definitely exceeeds customer expectations. More
Great buying expereince! We just picked up our 2015 RX-350 today. This was our first experience with a Lexus dealer and we were extremely impressed with all the staff, from th We just picked up our 2015 RX-350 today. This was our first experience with a Lexus dealer and we were extremely impressed with all the staff, from the receptionist, to Maria our salesperson, to Mr. Butler in finance and Jonathon in delivery. They were all so helpful and very knowledgeable. Maria was wonderful to work with and she went above and beyond in helping us purchase the vehicle we really wanted. We were sold on the car from the moment we test drove it. We are very excited to be new Lexus owners and will definitely recommend this dealership, and Maria in particular, to our family and friends. More
Purchase of new Lexus ES 300h Excellent service by Doug Greenup, Jonathan Gutman and Jason Morgan. Very thorough and patient with our many questions. Worked out a creative fundin Excellent service by Doug Greenup, Jonathan Gutman and Jason Morgan. Very thorough and patient with our many questions. Worked out a creative funding strategy. Very patient in explaining options and demonstrating use of special equipment. More
New 2015 Lexus RC 350! I fell in love with the new 2015 Lexus RC 350 and Doug Greenup and everyone at Performance Lexus made it all happen! Doug was very knowledgable on all I fell in love with the new 2015 Lexus RC 350 and Doug Greenup and everyone at Performance Lexus made it all happen! Doug was very knowledgable on all the specs and features and once I drove it I was sold! He and his sales manager worked with us on a trade-in deal and Jason Morgan assisted us in the finance department. Our whole experience was effortless-no pressure, no hassle. Thanks for everything. I love my new Lexus! More
Awesome !! Tony and the Performace Lexus team were awesome! My wife and I have bought several cars in our life and this was a completely different experience is Tony and the Performace Lexus team were awesome! My wife and I have bought several cars in our life and this was a completely different experience is s great way. They rolled out the red carpet for us and you can tell this is the normal treatment they give. We will be buying all of our future cars here! More
A gem at Performance Lexus This is our second Lexus from Performance Lexus and a fourth we’ve owned; we had the opportunity to work with many dealers, but Performance trumps man This is our second Lexus from Performance Lexus and a fourth we’ve owned; we had the opportunity to work with many dealers, but Performance trumps many of them. This go around we worked with Doug Greenup at Performance Lexus to re-new our lease and replace RX350 with a new NX F-Sport. We were very pleased with Doug and the whole team at Performance Lexus. Doug was always available to us over the phone and in person. He is professional, yet knows how to have a little fun; he never pressured us into a purchase and was straightforward and easy to deal with. It’s been over a week, yet Doug still takes his time to follow up with us and check how the vehicles is and if we have any questions, and how we like the car in general. This is definitely not necessary, but shows that he is there to build a long lasting relationship, which we truly appreciate. Another great quality we have noticed – if Doug didn’t have an answer for us, he wouldn’t make one up, but rather research it and provide us with accurate information. To Performance management – you guys do have a very talented sales person on your team who makes a stressful process a lot less stressful. This review wouldn’t be complete, if we didn’t give the credit to Rich Cook and Jason Morgan in finance department – gents, thank you for taking the time to explain everything and your patience during the process. All in all, we had a very positive experience and would strongly recommend Doug Greenup at Performance Lexus for your next Lexus purchase. Will see you all during our next purchase. More
3rd RX Doug Greenup was very helpful with our questions regarding which models we needed and working out other details we needed to resolve. It is our 3rd R Doug Greenup was very helpful with our questions regarding which models we needed and working out other details we needed to resolve. It is our 3rd RX and was very happy with our process this time. Jeff Butler also made the paperwork very easy and quick. More
Above and beyond.. I started out looking in one direction but Tony Baxter (my salesperson) listened to my needs and wants and offered his experience and guidance. I end I started out looking in one direction but Tony Baxter (my salesperson) listened to my needs and wants and offered his experience and guidance. I ended up going in a slightly different direction. I could not have made a better decision for my family or myself. I would go back to Tony and the Performance family without a doubt. More
Purchasing a used car I was purchasing a used car and live out of state from Lexus Performance. Maria, my salesperson, could not have been more helpful. She was honest an I was purchasing a used car and live out of state from Lexus Performance. Maria, my salesperson, could not have been more helpful. She was honest and hard-working. She went to bat for me and helped me immensely. The dealership did everything in their power to work with me to my total satisfaction. I would never hesitate to buy a car from Performance Lexus. More