Performance Lexus
Cincinnati, OH
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Purchase transaction 2012 Pre-owned RX350 Tony was great to work with. Knows his business, gives you areal sense of interest and engagement, is willing to enjoy a good laugh, and made the enti Tony was great to work with. Knows his business, gives you areal sense of interest and engagement, is willing to enjoy a good laugh, and made the entire experience, even price discussion, a pleasure. We are returning customers who had been extremely pleased with our Lexus experience. This return to purchase was better than I remembered. thanks much. Good luck with reaching your targets! Hats off to finance as well. Quick, easy, informative, and helpful. thank you More
Outstanding , personalized customer service Just bought a new Lexus NX. Performance Lexus sales, management, and technical delivery personnel provided the best, personalized buying experience I Just bought a new Lexus NX. Performance Lexus sales, management, and technical delivery personnel provided the best, personalized buying experience I have ever had at an auto dealership. Special kudos to John Milazzo, Ralph Sells, Jason Morgan, Jonathon Guttman, and Kim Jones. This team is terrific. More
Assistance when needed in an emergency Just had someone run into the back of my car and the bumper dislodged part way. No insurance adjuster on weekends so couldn't get a rental car. Ralph Just had someone run into the back of my car and the bumper dislodged part way. No insurance adjuster on weekends so couldn't get a rental car. Ralph Sells at Performance Lexus was able to tape the bumper back on so I could use the vehicle and get to work without worrying about causing further damage. Kudos to Ralph for allowing me to rest easy until my Lexus can gets repaired. More
my Lexus Experience I had a problem & Lexus took care of it with out any hassles. They know customer service even in bad times. Mike in service was excellent. Ralph Sells I had a problem & Lexus took care of it with out any hassles. They know customer service even in bad times. Mike in service was excellent. Ralph Sells helped me when I had a problem with my present car.His first question to me was are you in a safe place. I felt very safe then. Jason Morgan Excellent people to deal with. John Milazzo has been our salesman from Toyota & we followed him to Lexus, because of his professionalism. We have purchased 9-10 vehicles from John due to his honesty & caring in what our needs are. Thank you John & Lexus for helping us to enjoy buying a new vehicle very enjoyable. We will see you on the next one we purchase. More
Great! The entire experience was very enjoyable and Tony's candor and professionalism were much appreciated. There were no surprises when we arrived to the The entire experience was very enjoyable and Tony's candor and professionalism were much appreciated. There were no surprises when we arrived to the dealership after determineing the terms online. More
Always a great car buying experience. This was the second time I've purchased a vehicle from Performance. I wanted to go there again because they were professional, knowledgeable, and hone This was the second time I've purchased a vehicle from Performance. I wanted to go there again because they were professional, knowledgeable, and honest. I could trust I was getting the best deal at the best quality. More
Sale transaction of a 2014 Lexus 350 Outstanding customer experience.with Tony Baxter. Presented himself very well and covered all aspects of the deal completely. Never felt uncomfortable Outstanding customer experience.with Tony Baxter. Presented himself very well and covered all aspects of the deal completely. Never felt uncomfortable and he injected humor appropriately. The whole Lexus experience was top notch. Amanda was super in initiating the sale and her tenacity paid off. Turned me over to Tony and I can see why. Jeff Zi believe handled the paperwork and he to was super More
Another fun experience buying a car from Performance! I purchased a new vehicle working with Maria Schrudder and Jeff Butler. It was a pleasure to do business with them. This was not my first dealing wit I purchased a new vehicle working with Maria Schrudder and Jeff Butler. It was a pleasure to do business with them. This was not my first dealing with Performance and I wouldn't hesitate to send any friend there. More
Excellent first lexus car buying experience! Best experience I have ever had in buying a car, no pressure upfront and open conversation with manager directly with pricing instead of the let me go Best experience I have ever had in buying a car, no pressure upfront and open conversation with manager directly with pricing instead of the let me go talk to my manager that I always get at every other dealership and the finance department was fast and easy to deal with. I have definitely found my new dealership for my next car buying experiences from here on out. More
Great Experience in Purchasing a New Car Rob Kelly was very helpful and informative in my decision to buy an IS350C. Jonathon, at the time of pick-up, got me "out the door" with a strong k Rob Kelly was very helpful and informative in my decision to buy an IS350C. Jonathon, at the time of pick-up, got me "out the door" with a strong knowledge base on all the operating details of the vehicle. All the folks at Performance Lexus during this process were very friendly. If service in the future is like the buying process, I'll be very pleased. Thanks. More