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Performance Lexus

Cincinnati, OH

4.8
1,007 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,007 reviews

June 24, 2015

Purchase transaction 2012 Pre-owned RX350 Tony was great to work with. Knows his business, gives you areal sense of interest and engagement, is willing to enjoy a good laugh, and made the enti More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baxter
June 20, 2015

Outstanding , personalized customer service Just bought a new Lexus NX. Performance Lexus sales, management, and technical delivery personnel provided the best, personalized buying experience I More

by barrygib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jones, Jonathon Guttman, Ralph Sells, Jason Morgan, John Milazzo
June 20, 2015

Assistance when needed in an emergency Just had someone run into the back of my car and the bumper dislodged part way. No insurance adjuster on weekends so couldn't get a rental car. Ralph More

by howard12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells
June 20, 2015

my Lexus Experience I had a problem & Lexus took care of it with out any hassles. They know customer service even in bad times. Mike in service was excellent. Ralph Sells More

by My Luxus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jason Morgan, John Milazzo
May 31, 2015

Great! The entire experience was very enjoyable and Tony's candor and professionalism were much appreciated. There were no surprises when we arrived to the More

by Madeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baxter
May 30, 2015

Always a great car buying experience. This was the second time I've purchased a vehicle from Performance. I wanted to go there again because they were professional, knowledgeable, and hone More

by Sindie20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Maria Schrudder
May 30, 2015

Sale transaction of a 2014 Lexus 350 Outstanding customer experience.with Tony Baxter. Presented himself very well and covered all aspects of the deal completely. Never felt uncomfortable More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baxter, Jeff Butler, Amanda Seitz
May 28, 2015

Another fun experience buying a car from Performance! I purchased a new vehicle working with Maria Schrudder and Jeff Butler. It was a pleasure to do business with them. This was not my first dealing wit More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Schrudder, Jeff Butler
May 20, 2015

Excellent first lexus car buying experience! Best experience I have ever had in buying a car, no pressure upfront and open conversation with manager directly with pricing instead of the let me go More

by ths41017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nolan, Ryan Frankenburg
May 20, 2015

Great Experience in Purchasing a New Car Rob Kelly was very helpful and informative in my decision to buy an IS350C. Jonathon, at the time of pick-up, got me "out the door" with a strong k More

by Jim Pottebaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jonathan Smith, Robb Kelly
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