Performance Lexus
Cincinnati, OH
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Excellent Service The sales executives are very knowledgeable and courteous, I got the car of my choice for the right price.Tony and Chris are just awesome. The sales executives are very knowledgeable and courteous, I got the car of my choice for the right price.Tony and Chris are just awesome. More
ES300H HYBRID PURCHASE RALPH SELLS & MIKE WITTE MADE THIS SIMPLE, PAINLESS & EXPEDITIOUS. THEY GAVE ME A FAIR TRADE FOR MY 2010 ES350 AND A GOOD PRICE ON A ES300H WITH MULTI RALPH SELLS & MIKE WITTE MADE THIS SIMPLE, PAINLESS & EXPEDITIOUS. THEY GAVE ME A FAIR TRADE FOR MY 2010 ES350 AND A GOOD PRICE ON A ES300H WITH MULTIPLE OPTIONS. I LOVE BEING ABLE TO LEAVE A DEALERSHIP AND NOT FEEL LIKE I'VE JUST BEEN ROBBED! More
Purchased 2011 RX350 I've been taking my 2006 GS to Performance for over 4 years of service and during that time I ran into Amanda and Tony contemplating trading in my GS I've been taking my 2006 GS to Performance for over 4 years of service and during that time I ran into Amanda and Tony contemplating trading in my GS. They were always professional and never pressured me. A few weeks ago Amanda reached out and told me they received a few more SUV's and thought I would be interested. I called Tony and he took care of me. Tony and Amanda were very easy to talk to and made the process simple. The car I purchased had a few scratches and were missing some items in the car. Tony took care of all my needs without any hesitation. Thank you for all you did I really appreciate it and will always be a Lexus owner!!! More
Tony Bacter Went to Tony with some unusual needs and request. I am proud to say Tony Baxter and his manager got it done. They were both a pleasure to work with. I Went to Tony with some unusual needs and request. I am proud to say Tony Baxter and his manager got it done. They were both a pleasure to work with. I am sure all the employees at Performance are great but I will send my friends to see Tony. Thanks for all you did for me and my family. More
Purchase transaction 2012 Pre-owned RX350 Tony was great to work with. Knows his business, gives you areal sense of interest and engagement, is willing to enjoy a good laugh, and made the enti Tony was great to work with. Knows his business, gives you areal sense of interest and engagement, is willing to enjoy a good laugh, and made the entire experience, even price discussion, a pleasure. We are returning customers who had been extremely pleased with our Lexus experience. This return to purchase was better than I remembered. thanks much. Good luck with reaching your targets! Hats off to finance as well. Quick, easy, informative, and helpful. thank you More
Outstanding , personalized customer service Just bought a new Lexus NX. Performance Lexus sales, management, and technical delivery personnel provided the best, personalized buying experience I Just bought a new Lexus NX. Performance Lexus sales, management, and technical delivery personnel provided the best, personalized buying experience I have ever had at an auto dealership. Special kudos to John Milazzo, Ralph Sells, Jason Morgan, Jonathon Guttman, and Kim Jones. This team is terrific. More
Assistance when needed in an emergency Just had someone run into the back of my car and the bumper dislodged part way. No insurance adjuster on weekends so couldn't get a rental car. Ralph Just had someone run into the back of my car and the bumper dislodged part way. No insurance adjuster on weekends so couldn't get a rental car. Ralph Sells at Performance Lexus was able to tape the bumper back on so I could use the vehicle and get to work without worrying about causing further damage. Kudos to Ralph for allowing me to rest easy until my Lexus can gets repaired. More
my Lexus Experience I had a problem & Lexus took care of it with out any hassles. They know customer service even in bad times. Mike in service was excellent. Ralph Sells I had a problem & Lexus took care of it with out any hassles. They know customer service even in bad times. Mike in service was excellent. Ralph Sells helped me when I had a problem with my present car.His first question to me was are you in a safe place. I felt very safe then. Jason Morgan Excellent people to deal with. John Milazzo has been our salesman from Toyota & we followed him to Lexus, because of his professionalism. We have purchased 9-10 vehicles from John due to his honesty & caring in what our needs are. Thank you John & Lexus for helping us to enjoy buying a new vehicle very enjoyable. We will see you on the next one we purchase. More
Great! The entire experience was very enjoyable and Tony's candor and professionalism were much appreciated. There were no surprises when we arrived to the The entire experience was very enjoyable and Tony's candor and professionalism were much appreciated. There were no surprises when we arrived to the dealership after determineing the terms online. More
Always a great car buying experience. This was the second time I've purchased a vehicle from Performance. I wanted to go there again because they were professional, knowledgeable, and hone This was the second time I've purchased a vehicle from Performance. I wanted to go there again because they were professional, knowledgeable, and honest. I could trust I was getting the best deal at the best quality. More