Performance Lexus
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 991 reviews
great experience He did a wonderful job with the deal and was very pleasant with the entire process. He was very prompt with all requests and an overall easy process. He did a wonderful job with the deal and was very pleasant with the entire process. He was very prompt with all requests and an overall easy process. Great customer service More
Great Car Buying Experience Tony was professional.....very responsive.....attentive......pleasant. The purchase of the car was straight-forward and basically conducted online... Tony was professional.....very responsive.....attentive......pleasant. The purchase of the car was straight-forward and basically conducted online..... The entire purchase process (selection, placing the order for the car to be built with the options that we wanted and the pricing) was seamless. It was a great experience to work with Tony and Performance Lexus. More
Outstanding service Service is always superb. Ron Riek always provides great customer service and is always pleasant to work with. Service is usually timely. I appreci Service is always superb. Ron Riek always provides great customer service and is always pleasant to work with. Service is usually timely. I appreciate it when the service consultants provide updates about your vehicle when you are sitting in the waiting area. More
Great Car, Great Dealer, Great Experience Tony and the rest of the Performance Lexus staff were excellent. They were patient with all my questions and I never once felt rushed or pressured. To Tony and the rest of the Performance Lexus staff were excellent. They were patient with all my questions and I never once felt rushed or pressured. Tony is a very polite, straight forward salesman. The Performance Lexus facility is amazing. My family and I were very impressed. We will shop there again, and would most definitely recommend them to others. More
Very professional, easiest car deal ever! I have bought and sold many cars over the years and these folks have got it right. This was the easiest transaction I have ever had. They gave me what I have bought and sold many cars over the years and these folks have got it right. This was the easiest transaction I have ever had. They gave me what I needed on my trade and leases me a great car at a fair price. I told them I didn't have a lot of time to come in and sign the paperwork and they took this very seriously. I was in and out in about 30 minutes. Tony made this transaction a pleasure! More
awesome! My Lexus experience was nothing short of expectation! I'd like to thank Brenna, the receptionish, John Milazzo, Ralph Sells, Don Kommeth, Jeff Butler My Lexus experience was nothing short of expectation! I'd like to thank Brenna, the receptionish, John Milazzo, Ralph Sells, Don Kommeth, Jeff Butler, Jonathan Gutman and Tony Baxter for their special attention!! I cannot wait to refer my co-workers and friends to the Lexus Family! Thank you!! More
surprise!!! I came into the dealership not knowing what to do Should I keep the old or buy brand new? Out of my confusion, anxiety and excitement Entered a sal I came into the dealership not knowing what to do Should I keep the old or buy brand new? Out of my confusion, anxiety and excitement Entered a salesperson who was a surprising "Gent". Tony Baxter is his name. He was positive, patient and very real. I walked out confident with an excellent car deal!!! More
Looking for a RX 350. Everyone we met was very friendly and helpful, especially John Milazzo. He was very knowledgable, pin pointed exactly what we wanted and great to wor Everyone we met was very friendly and helpful, especially John Milazzo. He was very knowledgable, pin pointed exactly what we wanted and great to work with. We're looking forward to buying a car from him. More
Tony Baxter was a joy to work with. Tony was a great help in helping me find the exact car I wanted. When the car presented itself to the dealership he called me right away. He helped Tony was a great help in helping me find the exact car I wanted. When the car presented itself to the dealership he called me right away. He helped facilitate the loan and was wonderful. He was genuine and personable. The dealership is fortunate to have him as part of their team. More
Tony Baxter was a joy to work with Was looking for a reliable/safe used car for my daughter to drive this summer (back from college). The search was broad, spanning 5-10 local dealer Was looking for a reliable/safe used car for my daughter to drive this summer (back from college). The search was broad, spanning 5-10 local dealerships. Tony Baxter was by far the best person we worked with across the dozen sales people/dealerships we met with. Tony has great product knowledge, and was very easy-going and more interested in us finding the right car than putting on the 'hard sell'. Beyond pure 'technical competence, I prefer working with people who have great interpersonal skills and a sense of humor is always a plus. Tony provided all of those. More