Performance Lexus
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 991 reviews
It's why we keep coming back! This was our fourth Lexus purchase in the last five years. We workedspecifically with Tony Baxter and as always he was not only Attentive to our need This was our fourth Lexus purchase in the last five years. We workedspecifically with Tony Baxter and as always he was not only Attentive to our needs but in this case went well beyond my expectations. We purchased a 2016 and NX 200. This was going to be a Christmas surprise for my wife and Tony went out of his way in a short timeframe to make it happen for us. He went as far as delivering the car personally Christmas morning at 6 AM which made The surprise perfect. Can't thank him enough and we will be back in the future. More
Jeff Smith was tremendous, informed, patient and kind. I had not purchased a car of any kind for fourteen years. I'm just one of those drive it til the wheels fall off. Wasn't sure what I wanted. I'm a pre I had not purchased a car of any kind for fourteen years. I'm just one of those drive it til the wheels fall off. Wasn't sure what I wanted. I'm a pretty trendy person but came of humorously like a cave woman when it came to cars. My husband and Jeff Smith gently guided me. Jeff ask me great questions to help me shape my thoughts and narrow down what I really wanted. No pressure. I am a behavior coach for a living. He was funny and very kind. Cars have changed a lot in 14 years. LOL More
full service; full disclosure Tony was attentive to my auto needs and my physical needs while on the Kings' PL campus. Went for a very complete test drive. Super! Tony was attentive to my auto needs and my physical needs while on the Kings' PL campus. Went for a very complete test drive. Super! More
AWESOME EXPERIENCE! This was the second Lexus we have bought from Tony Baxter. He went above and beyond to find us the exact vehicle we wanted and made the whole experien This was the second Lexus we have bought from Tony Baxter. He went above and beyond to find us the exact vehicle we wanted and made the whole experience easy! Would definitely recommend buying aLexus from Tony. Appreciated the blessing too! More
Awesome experience with dealer Jeff Smith After searching for cars at several different places with no luck, we went into performance Lexus. We were instantly greeted by a smiling gentleman wh After searching for cars at several different places with no luck, we went into performance Lexus. We were instantly greeted by a smiling gentleman who was eager to help us find the car for us. He patiently showed us different options and took time to make the options for our budget. We were able to find a car for a price we could not pass up. Our experience was phenomenal. The whole process was extremely smooth and non stressful. Everyone we worked with was great and very friendly. I would definitely recommend paying Performance Lexus a visit when shopping for a car and be sure to ask for Jeff Smith! He was 100, I am sure you will be satisfied! :) More
Fun buying experience Katie Sweeney, my Sales Consultant, and the other people I dealt with at Performance Lexus made my purchase of a new Lexus a fun and painless buying e Katie Sweeney, my Sales Consultant, and the other people I dealt with at Performance Lexus made my purchase of a new Lexus a fun and painless buying experience. More
Really great experience from beginning to end I was extremely impressed with the service that we received through Jeff Smith, our salesperson, Jason Morgan, the Finance Manager and Jonathan Gutman I was extremely impressed with the service that we received through Jeff Smith, our salesperson, Jason Morgan, the Finance Manager and Jonathan Gutman the delivery specialist. Everyone treated us with great care. More
Seamless buying experience I went in knowing almost exactly which vehicle I wanted to purchase. Tony had listened to exactly what I wanted and only showed me vehicles that met m I went in knowing almost exactly which vehicle I wanted to purchase. Tony had listened to exactly what I wanted and only showed me vehicles that met my specifications. When it came time to purchase, Jason and Tony worked together to have everything organized so I was in and out in no time. The ease of this experience will have me coming back in the future. More
Outstanding experience! I was referred to Tony by a friend who works for Lexus after I'd had a bad experience with a different dealership. From the first moment I met him, m I was referred to Tony by a friend who works for Lexus after I'd had a bad experience with a different dealership. From the first moment I met him, my experience was wonderful. He had already picked out a car that he thought might meet my needs and it ended up being absolutely perfect! He listened, offered me all available options and encouraged me to go and look at other cars for comparison. Never once did he pressure me into buying a car. He was incredibly patient ahd has a wonderful sense of humor. I love my car and will always remember what a great experience i had in the process!! I'll be calling Tony when I am ready to buy a car again! Highly recommend!! More
Great buying experience I decided to buy and new car, which usually is an arduous experience. I was just starting the process, stopped at the Jaguar dealer (and no one even I decided to buy and new car, which usually is an arduous experience. I was just starting the process, stopped at the Jaguar dealer (and no one even talked to me)... went to Performance, and the experience was completely different. Approached once, and wasn't ready (but no pressure), then when I wanted help they were there. listened to what I wanted, and showed me the perfect car... like new, good price, bought it on the spot (not my style at all). The Sales guy (Mike), has even followed up twice to just thank me and make sure I still like the car. I love these guys, More