Performance Lexus
Cincinnati, OH
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Great low pressure service (before & after sale)! Tony was great to work with. He was low pressure. He listened to our wants & needs and offered reasonable alternatives. He was friendly, easy to ta Tony was great to work with. He was low pressure. He listened to our wants & needs and offered reasonable alternatives. He was friendly, easy to talk to and we got along right away. He was very accommodating with respect to us test driving various cars. He showed us the kind of cars we were interested in and never tried to upsell us. He was honest, straight forward and genuinely interested in making sure we were "satisfied customers" both before and after the sale. I would recommend Lexus as an excellent choice for a car and I would definitely recommend Performance Lexus and Tony in particular to friends looking for a great new or used car. Thanks Tony! More
Good job I was looking to purchase a Lexus and I met Tony on the lot and we discussed what I was looking. With that information I cam back and purchased a c I was looking to purchase a Lexus and I met Tony on the lot and we discussed what I was looking. With that information I cam back and purchased a car. Tony knew what I needed and we closed the deal. I just called him this morning for an issue with my plates and he called me right back and we are resolving the issue. Thank you More
Wonderful Service I am so glad I chose Performance Lexus to purchase my vehicle. The customer service was great and they helped me find a nice luxury vehicle suitable f I am so glad I chose Performance Lexus to purchase my vehicle. The customer service was great and they helped me find a nice luxury vehicle suitable for my needs. I will definitely be coming back and recommending this place to others. Thank you!! More
Outstanding customer service I was dragging my feet and dreading going car shopping. I can honestly say that meeting and working with Mr. Hubble exceeded my expectations. His kind I was dragging my feet and dreading going car shopping. I can honestly say that meeting and working with Mr. Hubble exceeded my expectations. His kind personality and expertise in car sales was a pleasant experience. He did everything to make my purchase as simple as possible. I definitely appreciate his attention to detail and the way he actually listened to what I was looking for in a vehicle. His recommendations were on point. I am glad I was fortunate to be able to work with him and look forward to working with him in the future. Keep up the great work Rick!! Special thanks also to Ms. Tremain, Mr. Butler and Mr. Kelly. More
This is my 6th Lexus Before I come back to Lexus I do shop around to see what my options are. Each time, I find myself unimpressed with the competition including sales, a Before I come back to Lexus I do shop around to see what my options are. Each time, I find myself unimpressed with the competition including sales, availability, financing and ultimate value. More
First sales experience Tony Baxter was a "joy" to do business with. He was extremely knowledgeable, professional and friendly At all times he cared about our car needs and Tony Baxter was a "joy" to do business with. He was extremely knowledgeable, professional and friendly At all times he cared about our car needs and wants FIRST. He made the buying process very easy and enjoyable. We purchased our LS 500 from Performance Lexus because of our experience with Tony and Geoffey Bobst Don and Linda Kitzmiller More
What an enjoyable experience When dealing with many sales personnel it feels to me like getting a root canal. This was definitely not the case in our dealing with Rick. He enjoy When dealing with many sales personnel it feels to me like getting a root canal. This was definitely not the case in our dealing with Rick. He enjoys his work, is proud of the products he sells and shows great care for his customers. It was an enjoyable experience working with Rick. More
Excellent service from beginning to end The entire Performance Lexus Team was excellent. Rick was one of the best sales associates we have ever dealt with when purchasing vehicles. Rich the The entire Performance Lexus Team was excellent. Rick was one of the best sales associates we have ever dealt with when purchasing vehicles. Rich the sales manager and Jason the finance manager completed the three person team that stayed late to ensure we were completely satisfied with not just the sale but the service. I would highly recommend both friends and colleagues to pay Performance Lexus and specifically Rick for an outstanding purchasing experience. More
Fantastic customer service I can not say enough about the excellent customer service I received from Rick Hubble. My husband and I started the search for a new vehicle about a y I can not say enough about the excellent customer service I received from Rick Hubble. My husband and I started the search for a new vehicle about a year ago. I have driven every luxury SUV on the market, but I kept returning to the RX. We visited this dealership about 4 months ago and met Rick, we chose not to purchase a vehicle then. When the sales manager contacted us for a follow up, we expressed how happy we were with our experience and when we were ready to purchase a vehicle we would definitely purchase our new vehicle from Rick. Well, we have a new RX and couldn’t be happier with our customer service! Thank you again Rick! More
Thanks Tony for your help! Good job to Tony for helping me decide between a GS and GS 350 fsport. Tony pointed out some things on both cars which was extremely helpful for me in Good job to Tony for helping me decide between a GS and GS 350 fsport. Tony pointed out some things on both cars which was extremely helpful for me in making my decision between the two. Thanks again! More