Performance Lexus
Cincinnati, OH
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I recently purchased 2015 Lexus RC350 AWD from a private seller. I took it in for a tire issue. Worked with Eric Schulkers (Service Consultant). Eric was very knowledgeable in regards to the vehicle as a wh seller. I took it in for a tire issue. Worked with Eric Schulkers (Service Consultant). Eric was very knowledgeable in regards to the vehicle as a whole and carefully/clearly explained to me the tire issue as well as bringing to my attention that it was also due for an oil change as the previous owner had the car serviced there as well. Performance Lexus in the Kings Auto Mall exceeded all my expectations.Especially dealing with Eric. I’m an older guy who has dealt will many dealerships for various cars/trucks/SUV’s and would definitely recommend them for any maintenance required. Probably the best overall experience I ever had. More
As an old guy north of 70, I have had the occasion to purchase a number of automobiles and speak with scores of sales consultants over the years. Without doubt, Roderick (Rick) Hubble has proven to be t purchase a number of automobiles and speak with scores of sales consultants over the years. Without doubt, Roderick (Rick) Hubble has proven to be the most competent, friendly, knowledgeable and helpful I have ever met. Every stage of the shopping and purchasing of my LS was made special by Rick. Indeed every member of the Performance Lexus dealership I interacted with were top notch friendly professionals. The ownership of Performance Lexus can be justifiably proud of their team. Rick Hubble in particular made my Lexus buying experience especially great. Rick has also demonstrated that he is still interested in his customers after the sale - which is rather rare nowadays. Thanks Rick for a great experience! More
Everyone at the dealership that we encountered were extremely courteous and helpful! Mr. Roderick Hubble our outstanding salesman, was knowledgeable, accommodating and a pleasure to work with! extremely courteous and helpful! Mr. Roderick Hubble our outstanding salesman, was knowledgeable, accommodating and a pleasure to work with! More
I could not have asked for a car buying experience! Rick Hubble made me feel at ease and excited about my process. The customer service I received was top notch from beginning to end. For anyone who Rick Hubble made me feel at ease and excited about my process. The customer service I received was top notch from beginning to end. For anyone who has ever shopped for cars and considered buying one, it can be overwhelming. I had so many questions and Rick guided me each step of the way until I felt comfortable moving forward to the next step. I absolutely love my new car and feel excited to be a part of the Performance Lexus family. They all take wonderful care to make the whole process approachable and efficient. THANK YOU, Rick!! More
Roderick ensured that all my needs were met. Great customer service and hospitality. I left with the biggest smile on my face thanks to Roderick and Lexus! I will definitely recommend to others Great customer service and hospitality. I left with the biggest smile on my face thanks to Roderick and Lexus! I will definitely recommend to others when looking for a car! More
WOW WOW WOW Spoke with salesman Roderick on the phone Worked a deal. Drove 2hrs and BAM, the deal was done. Crazy how professional and efficient this group is. From the salesman, the finance to phone Worked a deal. Drove 2hrs and BAM, the deal was done. Crazy how professional and efficient this group is. From the salesman, the finance to GM they were SUPER. Absolutely a great place to come and by a new vehicle. Everyone friendly knowledgeable and super excited to just help in any way. Definitely, I mean definitely recommend this group. And by the way got a great deal. Thanks for everything on this purchase. More
Rick Hubble is the consummate professional and an outstanding human being. My process was streamlined and straightforward with none of the snafus you might get from other dealers. Rick followed throu outstanding human being. My process was streamlined and straightforward with none of the snafus you might get from other dealers. Rick followed through on everything that we discussed and I could not be happier with my new 2024 TX350, and I could not be happier with the buying process. I am not surprised that Rick has repeatedly been recognized for his excellence. He was as good as advertised and I would highly recommend him. More
I had a wonderful experience! I was short on time and the whole team helped me complete my purchase quickly while giving me amazing service! Not to mention, I love my new vehicle. I was short on time and the whole team helped me complete my purchase quickly while giving me amazing service! Not to mention, I love my new vehicle. Thanks, everyone! More
My experience with used car sales was wonderful from start to finish. Mike Koester was full of wisdom and personable. Rob and Rich both made a good impression and backed up Mike making my purchase smo start to finish. Mike Koester was full of wisdom and personable. Rob and Rich both made a good impression and backed up Mike making my purchase smooth and a delight! I’m a hugger, and Mike accepted my hug adding a family feel to the deal. Thank you! More