Performance Lexus

Could Not Have Had a Better Experience! Rick Hubble was great about helping me find what I wanted, and then working with me to get everything done around my schedule. Jeff Butler made it a Rick Hubble was great about helping me find what I wanted, and then working with me to get everything done around my schedule. Jeff Butler made it a short and painless process to complete the deal. I love my NX, and would highly recommend Performance Lexus, to anyone considering a car purchase. More

The best number one I like to thank you Mr Rick an Mr Jeff on the wonderful job that you both did for me , in handling my paper work for this beautiful car.Job well done I like to thank you Mr Rick an Mr Jeff on the wonderful job that you both did for me , in handling my paper work for this beautiful car.Job well done I will tell my friends how great this day was for me. You Rick was great and you done a fine job . You were very helpful every step of the way. You and Jeff made me feel .very welcome as a new customer. Thanks again. I,ll spread the great news about this Lexus car company . The Best. More

Great service Mike Witte was wonderful to deal with at Lexus. I had a great experience, and love my certified pre-owned Lexus. I am already recommending Mike and Pe Mike Witte was wonderful to deal with at Lexus. I had a great experience, and love my certified pre-owned Lexus. I am already recommending Mike and Performance Lexus to friends. More

Pleased customer Went to Performance Lexus, cause I found a 2016 NX200T F-Sport on their website. I was contacted immediately after I filled out some information on th Went to Performance Lexus, cause I found a 2016 NX200T F-Sport on their website. I was contacted immediately after I filled out some information on the website. On Thursday January 17th, I had an appointment to look at the car . Went with my son and we test drove the car. The sales man Jeff Kaplan was very nice. After he talked to the Sales Manager regarding if I could get a better deal than the web price, they came back and showed me a price adjustment. I told Jeff along with my son that I had to think about it. So we left and went home. The next day Jeff contacted me and we discussed our meeting the night before. I told him that I didn't feel comfortable with the deal. He told me he would talk to his boss and get back to me. He contacted me later that afternoon and he gave me a better price for the car. Saturday morning my son and I went to pick up the car. Overall pleased with my experience and the car. More

Purchased a Used Acura TL 2008 I called about a used car on-line and the lady I talked to was very friendly and informative about the vehicle I was inquiring. She even took couple I called about a used car on-line and the lady I talked to was very friendly and informative about the vehicle I was inquiring. She even took couple pictures and sent them to me and also told me the name of the salesman I would be meeting once I arrived. I met my salesman Mike Witte and he went out and drove the Acura into the showroom garage for me to check out. After I was done looking at everything inside he invited me to drive the vehicle which I did and came back and immediately began to talk price. During the remainder of the process I was treated very professionally by the entire staff that I talked with. I then met the finance guy and he explained everything to my satisfaction and finalized the deal. The dealership closed at 8 but I was there till 8:45 to get everything completed and was never rushed. 2 days later I arrived to drive my car home and Mike had it running and nice and warm for my drive home. My time with Performance Lexus was a very warm and rewarding process. I want to thank everyone that I worked with or talked to for a successful purchase. I am very happy with my new/used Acura and I hope to work with them again in the future. Best Regards Brian Shell More

Great car buying experience. Tony was professional, to the point and ensured a seamless transaction. His follow up in expediting receipt of title was most helpful and much apprec Tony was professional, to the point and ensured a seamless transaction. His follow up in expediting receipt of title was most helpful and much appreciated. More

Best Car Buying Experience The team at Performance Lexus not only met, but exceeded my expectations!! Dan, John, Jason and Kris were all professional, knowledgeable, considerate The team at Performance Lexus not only met, but exceeded my expectations!! Dan, John, Jason and Kris were all professional, knowledgeable, considerate and customer focused. They fulfilled their Mission Statement with their “...commitment to achieve the highest level of satisfaction..,” I am extremely satisfied with my experience and I would buy from them again. Thank you for your excellent customer service!! More

Review The team is knowledgeable and the service was great. This was a very pleasant and enjoyable experience. I would buy from Performance Lexus again. Than The team is knowledgeable and the service was great. This was a very pleasant and enjoyable experience. I would buy from Performance Lexus again. Thanks. More

Excellent Service We visited Cincinnati's Performance Lexus (PL) on multiple occasions making sure to complete our due diligence in the car buying process. There was ne We visited Cincinnati's Performance Lexus (PL) on multiple occasions making sure to complete our due diligence in the car buying process. There was never any pressure...from anyone. EVERYone is/was ALWAYS extremely professional, kind and considerate. Rick always kept my husband and I with a smile on ours faces and made us feel comfortable. He communicated consistently to us that his goal was to ensure we were 100% satisfied AND happy. For many, car buying can be a daunting task and I am no exception and also a (very) hard sell, but Rick was able to break thru that shell (sorta speak). I am very happy with the "choice" we made to buy our very first... brand new... vehicle with PL and from a great customer focused and oriented Lexus rep Mr. Rick Hubble. Titled as such because I didnt see him as a "salesman", but truly as a new family friend and future car buying rep as well. Thank you Rick Hubble and everyone at PL for such a smooth going process. More