Performance Lexus
Cincinnati, OH
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Best Car-Buying Experience Ever! We had excellent service here and the best car buying experience in decades of buying cars! We felt they were friendly, sincere, helpful, and just re We had excellent service here and the best car buying experience in decades of buying cars! We felt they were friendly, sincere, helpful, and just really wanted us to buy the right vehicle to fit our needs. There was no pressure, no "salesman speak", and no games. We will be back for the next vehicle. And the next. And we will tell all of our friends and family! To make it an even better experience, we were on a tight time schedule to see our youngest off to the prom and everyone sped up the process so we could make it in time, which we did! Awesome attitudes here with plenty of smiles! More
outstanding service excellent service would recommend my friends or anyone looking for a car to go there its like a v.i.p club for regular people. excellent service would recommend my friends or anyone looking for a car to go there its like a v.i.p club for regular people. More
Exceptional Customer Engagement It is indeed my pleasure to write this review on behalf of Performance Lexus. Two words may be used to summarize my experience: exceptional engagement It is indeed my pleasure to write this review on behalf of Performance Lexus. Two words may be used to summarize my experience: exceptional engagement. Mr. Roderick Hubble’s professional and courteous demeanor was consistently refreshing and made me feel welcome and valued. His infectious enthusiasm and evident authenticity reflect a sincere dedication to the mission of Performance Lexus - to provide a “convenient, rewarding, and friendly experience...” Today I am especially grateful for the impeccable service delivery of three gentlemen whose representation of excellence makes a statement about the Lexus brand and epitomizes the following sentiment: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Jeff Butler, Rick Hubble, and Robert Williams - You’re amazing! Thank you. More
Very easy car buying experience Tony helped out from beginning to end with an easy buying experience that will have me coming back the next time I'm in the market. Tony helped out from beginning to end with an easy buying experience that will have me coming back the next time I'm in the market. More
Great Service This is my third purchase from Tony and Performance Lexus. Both Tony and Jason were great to work with. I couldn't be happier with my experience. This is my third purchase from Tony and Performance Lexus. Both Tony and Jason were great to work with. I couldn't be happier with my experience. More
Easy communication, fast feedback I was essentially able to buy a used RX350 long distance and out of town via a short call and text messages. Tony was very easy to work with, quick to I was essentially able to buy a used RX350 long distance and out of town via a short call and text messages. Tony was very easy to work with, quick to send photos, and answered all the questions I had. I’m a fairly picky buyer and there were no surprises when I drove in to see the car. He’s was honest and open about the cars condition. If anything it was in better condition then expected. Highly recommended. More
Best birthday gift for 2019 (GX 460) Performance Lexus Hi Rick, thank you so much for helping me to making this wonderful decision on the purchase of my 2019 GX 460. You where very kind, professional and Hi Rick, thank you so much for helping me to making this wonderful decision on the purchase of my 2019 GX 460. You where very kind, professional and knowledgeable. The experience was awesome and I am grateful. Sincerely, Sabrina Peavy-Marshall More
Happy Customer My husband and I purchased a 2019 RX350. The process was the easiest car buying, bar none. Our salesman Rick Hubble and the rest of the staff were My husband and I purchased a 2019 RX350. The process was the easiest car buying, bar none. Our salesman Rick Hubble and the rest of the staff were amazing. Rick was easy to work with, understanding, knowledgeable and accommodating throughout the many test drives and questions. Kris Cathcart was thorough and patient during the delivery process, explaining all the technology and nuances of the SUV. More
Lexus Vibes Great service & no pressure! Kind employees & easy to talk to. Personable to my needs in choosing a new to me car. Wonderful experience! Thanks, Baxte Great service & no pressure! Kind employees & easy to talk to. Personable to my needs in choosing a new to me car. Wonderful experience! Thanks, Baxter! More
Rick Hubble is amazing Rick Hubble was absolutely amazing and personal as well as professional. We have been looking for over two months for the right car. My wife and I kne Rick Hubble was absolutely amazing and personal as well as professional. We have been looking for over two months for the right car. My wife and I knew almost at once as Rick walked out to great us, this was the right place. Sometimes it just feels right and I truly believe we would have left another dealership if it hadn’t been for his ability to be polite, funny, and accommodating to our every need. We will definitely be back and rave about the service that Mr. Hubble provided. More