Performance Lexus
Cincinnati, OH
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New Lexus Once again we kept this poor employees until late into the evening. They were so friendly and even though it was late still kept smiling and went abov Once again we kept this poor employees until late into the evening. They were so friendly and even though it was late still kept smiling and went above and beyond. Very happy with our new vehicle. More
Great service Rick Hubble and the entire team at Performance Lexus were exceptional. They made the process seamless and it was a no pressure experience. Thanks to Rick Hubble and the entire team at Performance Lexus were exceptional. They made the process seamless and it was a no pressure experience. Thanks to them for helping me pull off a nice surprise for my wife. Great job and thanks a mill! More
Great experience! We worked with Tony. He got our application started on a Tuesday, and we met him at 6pm Wednesday, and were out the door with our new truck by 7:15! E We worked with Tony. He got our application started on a Tuesday, and we met him at 6pm Wednesday, and were out the door with our new truck by 7:15! Easiest, best vehicle buying experience we have ever had! We’ll definitely work with Tony in the future, and would highly recommend contacting him if you’re looking to purchase a vehicle. Jason was awesome in the finance dept as well! More
Car Buying Tony is the best. Working with him was the most enjoyable car buying experience we ever had. Kris was great in his tutorial of our new car. What a tea Tony is the best. Working with him was the most enjoyable car buying experience we ever had. Kris was great in his tutorial of our new car. What a team! More
Welcoming atmosphere & great service The folks at Performance Lexus do make it a point to make the client feel comfortable as soon as they walk into the doors. Our Sales consultant (Tony) The folks at Performance Lexus do make it a point to make the client feel comfortable as soon as they walk into the doors. Our Sales consultant (Tony) was patient and answered our questions appropriately. He was nice enough to get my kids setup in the theater as we worked through the sales process. Additionally, I do want to recognize Eric Schulkers for encouraging that I consider a visit to Performance Lexus. I do hope Performance Lexus provides for him some form of recognition. More
3rd New Car Buyer! I drive from Dayton Ohio to come to this dealership! I have purchased 3 new Lexus from them as they have incredible sales and service departments. I drive from Dayton Ohio to come to this dealership! I have purchased 3 new Lexus from them as they have incredible sales and service departments. More
Great experience This is my sixth Lexus and each experience has been very positive. I expect the best and I get the best! My husband went in the next week and purchase This is my sixth Lexus and each experience has been very positive. I expect the best and I get the best! My husband went in the next week and purchased the same car in a different color. More
The only place I will ever buy a car. My wife and ( have now purchased 6 cars from this dealer, and we will continue to do so for years to come. TOP NOTCH DEALER. The sales department is p My wife and ( have now purchased 6 cars from this dealer, and we will continue to do so for years to come. TOP NOTCH DEALER. The sales department is peerless. Either John M or Doug G are incredible people, both in personality and professionalism. They are unsurpassed in knowledge but it doesn't stop there... these gentlemen call on birthdays and anniversaries, give gifts for special occasions, and are always ready to just sit and talk, even if it isn't in the context of selling you a car. You never feel pressured to buy a car, you feel welcomed and buy when ready because of your relationship with them. As for the Service dept, Tom and his people make everything as smooth and convenient as can be. They will give you a brand new loaner or even pick you up and drop you off if you live nearby. But the lounge is worth the time to sit and wait. It's like spending time in a country club. Free beverages and snacks, a movie theater, fitness center, quiet room, and even a business center. PEERLESS. Excellent service department!!!! More
Excellent Dealership Customer Service As always, Kings Performance Lexus came through with excellent service. My wife had arrived home and one of her tires went flat after parking in the g As always, Kings Performance Lexus came through with excellent service. My wife had arrived home and one of her tires went flat after parking in the garage. I called the Lexus Support number, and they arranged for a local AAA service provider to come to my house and remove the flat tire and replace it with the temporary spare. We did not use the vehicle over the weekend. On Monday morning I called the Service Department and spoke with CSR Phyliss. She always makes sure that any problem is resolved quickly. I drove to the dealership and within 2 hours a new tire was installed and I was back on the road. Having purchased the tires about 6 months prior, everything was under warranty. As Always, the care was given back to me after the complimentary washing service looking great. I have been a customer with this dealership since 2006, and I have always been 100% Satisfied doing business with this dealer. More
Relax and Reliable You don't need to worry anything such as trick, lies, etc. in other dealers, and very reliable, you don't even need to check your bills.... You don't need to worry anything such as trick, lies, etc. in other dealers, and very reliable, you don't even need to check your bills.... More