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Performance Lexus

Cincinnati, OH

4.9
1,027 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,027 reviews

September 15, 2020

As a first time buyer, I could not have dreamed of a better experience. Rick was wonderful, he made me feel so comfortable, and he made me feel like I was the most important customer in the dealership. More

by driscolla176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
September 15, 2020

From my first call, I have been impressed with Rick and performance Lexus. Wen I called about getting more pictures of the car Rick answered, took pictures and emailed them to me in about 5 min. It was ni More

by bsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
September 15, 2020

A dealership with no integrity Avoid these thieves at all cost! They don't inspect their used cars before they put them on their lot. Furthermore, after they sell you an unsafe car, they still don't c More

by Peter987654321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Sells
Sep 17, 2020 -

Performance Lexus responded

Mr. Grimes, Thank you for taking the time to share with me your concerns. I felt we had a productive conversation and look forward to working with you on finding a suitable resolution. If you need anything from me in the meantime, please do not hesitate to contact me. J.R. Hage, General Manager Performance Lexus

September 13, 2020

Thank u so much taking your time and put in the effort to make sure I got the right car just for meThe laughter and a good sense of humor Made it worth more to purchase a new car from the Lexus More

by donnagriffin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
September 11, 2020

Rick & team did a great job of working with me to make the deal happen. We did the deal remotely, but the car was exactly as expected and I was very pleased with the whole process! More

by saad.malik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
September 07, 2020

We enjoyed our experience @ Performance Lexus. Rick was informative, eager to please and not pushy in any way. Carson was very helpful with the technology & very enthusiastic! I wouldn’t hesitate to call More

by jfw6523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
September 07, 2020

Even though I was only buying a used Toyota Prius, the whole experience at Performance Lexus was outstanding. Rick was a very friendly, non-pushy salesperson. The value of my trade-in car was assessed ver More

by anderson.1381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Tony Baxter, Roderick Hubble
August 29, 2020

Our experience in buying this car was the best that we have had with all the cars we have purchased. Thank you so much Rick. More

by morrisjordan37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
August 28, 2020

Rick is a Great Salesman. I really appreciate his kindness and thoroughness I would highly recommend Lexus and Rick Hubble to my family and friends! More

by seniyaherring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cook, Jeff Butler, Roderick Hubble
August 27, 2020

Excellent experience purchasing this vehicle from out of state! Mr. Hubble, the sales manager, and finance office,Jason, went out of their way to sell and deliver my vehicle. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
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