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Performance Lexus

Cincinnati, OH

4.8
1,009 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,009 reviews

October 04, 2021

Excellent purchasing experience and just as outstanding service department. It’s always a pleasure working with this dealership. No pressure, always helpful and friendly. I will probably never go anywhere More

by Mvinni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Kelly
Oct 05, 2021 -

Performance Lexus responded

We strive to be helpful and friendly, so this feedback is music to our ears! Thank you for your kind words and loyal business - we wish you many safe travels ahead! - your friends at Performance Lexus

September 27, 2021

Roderick made my purchasing experience awesome. I would recommend Lexus Performance and Roderick to my family and colleagues. Thanks for the great experience. Michele S. Anderson More

by mstandiferanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Jeff Butler, Jeff Smith, Roderick Hubble, Geoffrey Bobst
Sep 28, 2021 -

Performance Lexus responded

Michele, thank you for the great review! We are so glad to hear that you enjoyed your experience working with Roderick and the Performance Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 21, 2021

Rick was awesome to deal with buying our car! He was very knowledgeable and answered all of our questions! We enjoyed working with him! He made what can be a stressful experience (buying a car) a plea More

by aj.interiordesigner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Robb Kelly, Roderick Hubble
Sep 21, 2021 -

Performance Lexus responded

Thank you for the great review! We are thrilled to hear that you enjoyed your purchase experience working with Rick and the Performance Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 18, 2021

I had a wonderful experience with performance Lexus in Cincinnati.My sales person Rick Hubble was extremely professional and never insulted my intelligence as many other car salesman have in the past. It More

by Miss B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Sep 20, 2021 -

Performance Lexus responded

It means a lot to hear that you enjoyed your car-buying experience working with Rick. Thank you for supporting him by posting a great review! All of us at Performance Lexus appreciate your business and we wish you many safe miles in your new vehicle.

September 12, 2021

Excellent customer service at this dealership. Roderick Hubble was fair and honest with negotiations. This is my second purchase with Mr. Hubble. He has gone above and beyond with assisting me with my ne More

by B Holmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Sep 12, 2021 -

Performance Lexus responded

It is always great to see that Roderick is creating fantastic experiences for our valued guests. Thanks for your ongoing support of Performance Lexus and congrats on your new car!

September 10, 2021

Excellent, professional & personable service. This is my 3rd purchase with Mr. Hubble. He always goes above & beyond to assure you're comfortable with your purchase More

by Donna Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Sep 10, 2021 -

Performance Lexus responded

Hi Donna, thanks for the great review and for your loyal business! We're pleased to hear that Mr. Hubble has always been wonderful to work with. See you next time at Performance Lexus!

September 10, 2021

Incredible!Rick and Ritchie we so generous and fair in Incredible! Rick and Ritchie we so generous and fair in their negotiation. They were a pleasure to work with. I will certainly be back with my da More

by pcha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jason Morgan, Rich Cook, Roderick Hubble
Sep 13, 2021 -

Performance Lexus responded

This review means a lot to us! Thank you for doing business with us at Performance Lexus, and for taking the time to mention the great work of Rick and Ritchie. We look forward to working with you and your daughter in the future!

September 09, 2021

Quick response affirming request for next day service for busted radiator through online scheduling system, including a loaner. Can’t get better service than that! More

by MMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 09, 2021 -

Performance Lexus responded

Thanks for the wonderful review! We're happy that we could address your issues in a timely way. Thanks for trusting us to do the job right. See you next time at Performance Lexus!

September 04, 2021

Rick and Brandon were very professional and honest. They treated my wife and I like we were appreciated and important. We did however have an agreed upon appointment for 1:30 to close the deal with the fina More

by jaredbrotsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Staton , Ralph Sells, Rich Cook, Jeff Butler, Roderick Hubble
Sep 07, 2021 -

Performance Lexus responded

Jared - It is never our intention to cause an inconvenience and I am so sorry the process took longer than anticipated. I will discuss these concerns with my team so we can work towards offering a more seamless experience in the future. Thank you for your patience and business. J.R. Hage - General Manager - 513-677-0177

August 31, 2021

Rick was very professional and knowledgeable. He paid attention to details and catered to my specifics in what I wanted. He gave me 5 star service ‘ More

by Londapooh4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Aug 31, 2021 -

Performance Lexus responded

This review is music to our ears! Thank you for trusting Performance Lexus with your purchase, we are thrilled that Rick was so helpful and attentive throughout the process. Enjoy the ride in your new car!

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