
Performance Lexus
Cincinnati, OH
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I want to share my truly wonderful experience I had while purchasing my Lexus from you and it was all because of a delightful, Tricia Bailey. My first experience wasn’t the best but I’m so glad I went back purchasing my Lexus from you and it was all because of a delightful, Tricia Bailey. My first experience wasn’t the best but I’m so glad I went back months later. That’s when I found Tricia and even though I gave her a long list of needs and wants for this car she stayed diligent and had me drive several cars over several weeks until she found my Lexus. She also showed me how the current demand for vehicles meant that it may be impossible to get every feature on my wish list but my Lexus met most of them and I will drive it for a few years and return to see Tricia, when new car stock is back to normal levels. I own my own company and I’m always delighted to hear from happy customers so I wanted to share this with Performance Lexus! More

Excelente service from Rick. Very patient with us!! I appreciate that a lot! He is very professional, answer all of my questions and tried to satisfied all of our needs!! appreciate that a lot! He is very professional, answer all of my questions and tried to satisfied all of our needs!! More

My journey with the Lexus family continues with my RC 350. I want to thank a few folks for making my experience at Performance Lexus Kings Automall a great one throughout the years. It is an awesome cult 350. I want to thank a few folks for making my experience at Performance Lexus Kings Automall a great one throughout the years. It is an awesome culture, with Eric Schulkers in the service department, Rick Hubble in the sales department, and Jason Morgan in finance, they are top-notch individuals. They truly care about you and make sure your needs are addressed. I would consider them one of the best in the business from a customer service point of view, courteous, knowledgeable, and very professional. Well done Performance Lexus Kings Automall... More
Excellent parts and service experience. Top notch customer service, friendly and informative. Keep up the excellent work. job well done :-) customer service, friendly and informative. Keep up the excellent work. job well done :-) More

The over all experience was amazing and all people encountered with in the process were true professionals. Who highly recommend performance Lexus and the sale staff. encountered with in the process were true professionals. Who highly recommend performance Lexus and the sale staff. More

Staff is very professional, courteous and knowledgeable. We would definitely recommend Performance Lexus to our friends. We would definitely recommend Performance Lexus to our friends. More

Roderick was outstanding and made our purchase so much easier and relaxing. He even went back several days later to recover a treasured CD I left in our trade-in. Roderick went above and beyond and has co easier and relaxing. He even went back several days later to recover a treasured CD I left in our trade-in. Roderick went above and beyond and has convinced me to be a Lexus owner for now on. Thank you so much Roderick. Richard and Rhonda Sunnenberg More
Thank you Performance Lexus! This was the best car buying experience. The team made the process seamless and I appreciated the detailed overview of the vehicle before driving away! experience. The team made the process seamless and I appreciated the detailed overview of the vehicle before driving away! More

I received fast and friendly service from my salesman (Rick Hubble). He greeted me with a smile and the car was ready for me to test drive when I arrived for my 11 AM appointment. He allowed me to take m (Rick Hubble). He greeted me with a smile and the car was ready for me to test drive when I arrived for my 11 AM appointment. He allowed me to take my time and gave me an informative crash course (since this was my first time driving a Lexus). I felt confident as I did my test drive and was amazed at how the car handled. I knew right then that this was the car for me. Rick followed up on all my questions and concerns. He had a plethora of good news from a Lexus app that would allow me to do things from my smartphone/key fob to helping me settle on a price that worked. The dealership itself was also impressive with a workout room and a movie theater…WOW!!! Not only did I find a car, but a family. Rick and his co-workers were sincerely happy and excited for me. Now that I am part of the Lexus family, I plan on doing my part by following their lead. I look forward to getting to know my car and can’t wait for my next one…YAY!!! More