Performance Lexus
Cincinnati, OH
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I received fast and friendly service from my salesman (Rick Hubble). He greeted me with a smile and the car was ready for me to test drive when I arrived for my 11 AM appointment. He allowed me to take m (Rick Hubble). He greeted me with a smile and the car was ready for me to test drive when I arrived for my 11 AM appointment. He allowed me to take my time and gave me an informative crash course (since this was my first time driving a Lexus). I felt confident as I did my test drive and was amazed at how the car handled. I knew right then that this was the car for me. Rick followed up on all my questions and concerns. He had a plethora of good news from a Lexus app that would allow me to do things from my smartphone/key fob to helping me settle on a price that worked. The dealership itself was also impressive with a workout room and a movie theater…WOW!!! Not only did I find a car, but a family. Rick and his co-workers were sincerely happy and excited for me. Now that I am part of the Lexus family, I plan on doing my part by following their lead. I look forward to getting to know my car and can’t wait for my next one…YAY!!! More
Our experience could not have been any better! Roderick, Geoffrey, Jeff and JR were all as kind, welcoming, fun, knowledgeable, efficient, professional and caring as could be! You all exceeded our expectati Geoffrey, Jeff and JR were all as kind, welcoming, fun, knowledgeable, efficient, professional and caring as could be! You all exceeded our expectations and we were very impressed with everyone we were blessed enough to get to know today! Thank you all! More
Rick showed great customer service and made me feel comfortable about my decision. So happy with my decision. I was welcomed from the time I walked through the dealership, to the time I left. comfortable about my decision. So happy with my decision. I was welcomed from the time I walked through the dealership, to the time I left. More
Performance Lexus has been absolutely amazing every time I communicate with them or go in for service. Throughout the pandemic it was very easy for me to schedule pick up/drop off oil change services which I communicate with them or go in for service. Throughout the pandemic it was very easy for me to schedule pick up/drop off oil change services which has continued even after. Making appointments are quick and easy and they can typically get me in the day I call or within a day or two. Super friendly and accommodating! More
Working with Rick Hubble was just great!! He made it all so easy. I would highly recommend him to others. Financing with Jason Morgan was a good experience as well. Performance Lexus is lucky to have them! so easy. I would highly recommend him to others. Financing with Jason Morgan was a good experience as well. Performance Lexus is lucky to have them! More