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Performance Lexus

Cincinnati, OH

4.8
1,009 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,009 reviews

December 03, 2021

I received fast and friendly service from my salesman (Rick Hubble). He greeted me with a smile and the car was ready for me to test drive when I arrived for my 11 AM appointment. He allowed me to take m More

by Frown turned upside down
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Dec 06, 2021 -

Performance Lexus responded

We are delighted that Rick and the team gave you a great experience from start to finish! Thank you for choosing Performance Lexus and for sharing your thoughtful feedback. Safe travels in your new car!

November 26, 2021

Roderick you are awesome! Thanks so much for your assistance today and making my purchase seamless! More

by danielle.w720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Nov 29, 2021 -

Performance Lexus responded

Thank you for giving Roderick a wonderful shoutout! It's great he was able to assist with your buying experience so successfully. Enjoy the new ride! - Performance Lexus

November 21, 2021

Such a pleasure working with Rick! He made the experience fun and painless. Very professional and on point! More

by charityloudner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Robb Kelly, Roderick Hubble
Nov 22, 2021 -

Performance Lexus responded

It makes us happy that you loved working with Rick! We're pleased that he helped make your experience not only seamless but fun! See you next time here at Performance Lexus.

November 17, 2021

Our experience could not have been any better! Roderick, Geoffrey, Jeff and JR were all as kind, welcoming, fun, knowledgeable, efficient, professional and caring as could be! You all exceeded our expectati More

by hamilton45013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Jeff Butler, Roderick Hubble, Geoffrey Bobst
Nov 18, 2021 -

Performance Lexus responded

We're pleased that you had such a great experience with the Performance Lexus team! Thanks for shouting out Geoffrey, Jeff, and JR for their hard work. Exceeding expectations is what we love to do--thanks for noticing.

November 12, 2021

Rick was most helpful and kept me informed about everything that I needed to know. Excellent service Thank you More

by tlaura402
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Nov 13, 2021 -

Performance Lexus responded

It's great to hear that Rick was helpful and informative throughout your experience with us here at Performance Lexus!

Nov 13, 2021 -

tlaura402 responded

Excellent service

November 08, 2021

Rick showed great customer service and made me feel comfortable about my decision. So happy with my decision. I was welcomed from the time I walked through the dealership, to the time I left. More

by sherrellmirahpie1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Nov 09, 2021 -

Performance Lexus responded

Sherrell, thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Performance Lexus team. Drive safely, and we hope to see you back again down the road!

November 01, 2021

Best service as usual! Thank you for the wonderful time. Phyllis Hackman is the absolute best! More

by geoffreybobst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phyllis Hackman, Geoffrey Bobst
Nov 02, 2021 -

Performance Lexus responded

Geoffrey, your confidence in Phyllis and the team makes our day! Thank you for continuing to choose Performance Lexus for your service needs, we are looking forward to seeing you next time.

October 27, 2021

Roderick was an excellent salesman. He was clear and made the process really easy. I was really happy with my service. More

by damon.hoskins0731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Oct 28, 2021 -

Performance Lexus responded

It makes us so happy that Roderick was wonderful to work with and that he made the process seamless! We appreciate your confidence in our team here at Performance Lexus.

October 27, 2021

Performance Lexus has been absolutely amazing every time I communicate with them or go in for service. Throughout the pandemic it was very easy for me to schedule pick up/drop off oil change services which More

by Nav S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Riley, Tim Johnston, Sandy Decamillo
Oct 28, 2021 -

Performance Lexus responded

It makes us happy that the Performance Lexus team has been wonderful to work with. We are thrilled that your service experience has been easy and seamless. Thanks for your business and we'll see you again next time you need us.

October 24, 2021

Working with Rick Hubble was just great!! He made it all so easy. I would highly recommend him to others. Financing with Jason Morgan was a good experience as well. Performance Lexus is lucky to have them! More

by hollyob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service is great!!, Jason Morgan, Roderick Hubble
Oct 25, 2021 -

Performance Lexus responded

Thanks for giving Rick a shoutout. We're happy to hear that he made things so easy and that you're pleased with your overall purchase experience. See you next time here at Performance Lexus!

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