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Performance Lexus

Cincinnati, OH

4.8
1,009 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,009 reviews

January 12, 2022

We absolutely LOVED working with our sales consultant, Rick Hubble! From start to finish, he made our car buying experience an absolute joy. He listened to our needs, walked us through the process and w More

by Clcurtis29
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Jan 13, 2022 -

Performance Lexus responded

Dean and Chamina - We are delighted that you had such a terrific experience with Rick and the team! Thank you for trusting Performance Lexus with your purchase, we hope you continue to love your new car.

January 11, 2022

My Finace and I had a great experience here and performance lexus buying our new car. Our representative Tricia Bailey took amazing care of us throughout the wntire buying process. From walking in More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baxter, Tricia Bailey
Jan 12, 2022 -

Performance Lexus responded

Evelyn - Congratulations on your new vehicle! We are thrilled to hear that you had such a positive experience working with Tricia and that she helped you drive home in the right car for you. Thank you so much from our Performance Lexus team!

January 10, 2022

I want to share my truly wonderful experience I had while purchasing my Lexus from you and it was all because of a delightful, Tricia Bailey. My first experience wasn’t the best but I’m so glad I went back More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson , Tony Baxter, Tricia Bailey
Jan 11, 2022 -

Performance Lexus responded

Congratulations on your new car! We are thrilled that your recent experience with Tricia and the team was so positive and successful. Thank you for returning to Performance Lexus and for sharing a great review!

January 10, 2022

Excelente service from Rick. Very patient with us!! I appreciate that a lot! He is very professional, answer all of my questions and tried to satisfied all of our needs!! More

by manuelmejia85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Roderick Hubble
Jan 11, 2022 -

Performance Lexus responded

We couldn't agree more that Rick has our customer's best interest in mind. We are so happy to hear you were able to have such a great experience with us. Please let us know if there is anything else we can help you with down the road. Take care! - Performance Lexus

January 03, 2022

My journey with the Lexus family continues with my RC 350. I want to thank a few folks for making my experience at Performance Lexus Kings Automall a great one throughout the years. It is an awesome cult More

by vargasoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jason Morgan, Robb Kelly, Roderick Hubble
Jan 04, 2022 -

Performance Lexus responded

Thank you for the great review! It is our goal to deliver seamless and friendly service to our guests, and it means a lot to hear that Eric, Rick, and Jason went above and beyond to assist you. Drive safely in your Lexus RC 350, and we hope to see you back again at Performance Lexus!

December 30, 2021

Excellent parts and service experience. Top notch customer service, friendly and informative. Keep up the excellent work. job well done :-) More

by dsmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Sneyers, Tin Johnston, Dale Smart
Jan 02, 2022 -

Performance Lexus responded

We're so grateful for your support and encouragement for the Performance Lexus team! It was our pleasure to provide top-tier care and to keep you informed, and we hope this level of professionalism will have you returning for all your service needs in the future!

December 28, 2021

The over all experience was amazing and all people encountered with in the process were true professionals. Who highly recommend performance Lexus and the sale staff. More

by Peopleschoicehomes19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Dec 29, 2021 -

Performance Lexus responded

At Performance Lexus, we want to make sure our guests feel confident in their purchases, so we will be sure to give the entire sales team your thanks! We are thrilled they could provide an attentive and informative buying experience so you went home in a vehicle that is right for you. Enjoy!

December 27, 2021

Staff is very professional, courteous and knowledgeable. We would definitely recommend Performance Lexus to our friends. More

by jensenej537
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jason Morgan, Jeff Butler, Roderick Hubble, Geoffrey Bobst
Dec 27, 2021 -

Performance Lexus responded

We can't tell you how much it means that you plan to recommend Performance Lexus to your friends! Our team is so grateful for your kind words about their professionalism and informative care. Many thanks for choosing our team to assist you, and we wish you safe travels until we see you next!

December 25, 2021

Roderick was outstanding and made our purchase so much easier and relaxing. He even went back several days later to recover a treasured CD I left in our trade-in. Roderick went above and beyond and has co More

by ricksunnenberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Dec 27, 2021 -

Performance Lexus responded

Hi Richard and Rhonda - We are thrilled that you were so well taken care of by our team! Thank you for choosing Performance Lexus and for sharing your experience with Roderick. Safe travels ahead!

December 11, 2021

Thank you Performance Lexus! This was the best car buying experience. The team made the process seamless and I appreciated the detailed overview of the vehicle before driving away! More

by Heidi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Dec 13, 2021 -

Performance Lexus responded

Congratulations on your purchase, Heidi! We are delighted that our team made the process so easy and efficient. Thank you for choosing Performance Lexus!

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