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Performance Lexus

Cincinnati, OH

4.8
1,034 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,034 reviews

September 01, 2022

Once I was in the market for a new car, I thought about purchasing a Lexus ES 350; however, that isn't what I purchased! I contacted Rick prior to my search because I have seen his sales success, and I hav More

by ljon48
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Robb Kelly, Roderick Hubble, Geoffrey Bobst
Sep 01, 2022 -

Performance Lexus responded

Woohoo! We are delighted that Rick went above and beyond to help you find the vehicle that was right for you. It will make his day when we share your kind feedback. Thank you for the 5-stars from all of us at Performance Lexus!

August 10, 2022

Rick Hubble displayed professionalism and genuine kindness throughout the entire process. He demonstrated his best effort by working on putting me in the SUV I wanted. I truly appreciate the Performa More

by jones.deme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Aug 11, 2022 -

Performance Lexus responded

Providing an excellent customer experience is our number one priority and we're thrilled to see Rick hit the mark! All of us at Performance Lexus are glad we could accommodate your needs. Enjoy your new SUV!

August 09, 2022

The dealership’s staff was extremely friendly, knowledgeable and accommodating. Performance Lexus truly personifies a “ no pressure environment “, as I was not made to feel as if I had to buy the More

by Lexie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Witte, Jeff Butler
Aug 09, 2022 -

Lexie responded

✔️

Aug 09, 2022 -

Performance Lexus responded

Lexie–Thank you for the 5-star review! We are so happy to hear our team made you feel totally welcomed and at ease during your recent visit. All of us at Performance Lexus hope you enjoy your new ride!

August 08, 2022

We had a great experience working with Rick at Performance Lexus. The car we purchased was taken off the market for 6 weeks due to a manufacturer recall and Rick honored the original pricing savin More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Aug 08, 2022 -

Performance Lexus responded

Natalie, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Rick and the Performance Lexus team. Drive safely in your new vehicle, and we hope to see you back!

August 02, 2022

My car search ended at Performance Lexus. The first person I encountered was Rick Hubble and even by phone, he was attentive with texts and calls, knowing I was coming from a long way. After More

by washinfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Aug 02, 2022 -

Performance Lexus responded

Your review is what we love to see! We're overjoyed Rick offered reliable, professional assistance that got you the car you wanted and made you feel valued. From everyone at Performance Lexus, enjoy your new ride!

August 01, 2022

Performance Lexus went all out to work out a deal I was comfortable with. With interest rates being as high as they are now finding an affordable monthly payment in my budget was hard. One has toe tend More

by fourrunner30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Aug 01, 2022 -

Performance Lexus responded

We are over the moon to hear your experience with Rick and Morgan at Performance Lexus was an exceptional one! They will definitely appreciate the shoutout to their professional and considerate customer service. Thank you for the 5-stars, and we hope to see you again!

July 28, 2022

My initial review was nothing less than scathing. I have a rough experience, and I did not hold back. I got a call from Brent, the new car manager. He owned the entire situation, and agreed it was More

by JBARDACHMAIL
Recommend Dealer
Yes
Employees Worked With
Anton
Sep 01, 2022 -

Performance Lexus responded

While we are glad to hear that your issue was addressed properly, we think that this review may have been left for our store by accident. Based on your feedback, it seems as though this review is meant for our other location in Covington, KY. If there is anything more we can do to assist you, please feel free to reach out. Best, J.R. Hage - General Manager - 513-677-0177

July 23, 2022

First Lexus purchase was exceptional at this dealership! From the moment we stepped on the lot, to driving our new Lexus off the lot. Rick Hubble, Jeff Burnet and Geof Bobst provided EXCEPTIONAL customer se More

by hardin0615
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Mike Witte, Roderick Hubble, Geoffrey Bobst
Jul 25, 2022 -

Performance Lexus responded

Congratulations on your purchase! We are happy to hear that our team made your experience so successful and seamless. Thank you for trusting Performance Lexus with your business!

July 21, 2022

Rick Hubble is fantastic to work with! He and Jason were extremely helpful! I highly recommend them and Performance Lexus! More

by Tracy J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Jeff Butler, Roderick Hubble, Geoffrey Bobst
Jul 21, 2022 -

Performance Lexus responded

Tracy, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rick, Jason, and the Performance Lexus team. Drive safely, and we hope to see you back again down the road!

July 03, 2022

Our experience at Performance was outstanding. Rick Hubble was exceptional. I typically dread purchasing a car, but not this time. I have already referred two of my dear friends to Performance fo More

by Iyboggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Roderick Hubble
Jul 05, 2022 -

Performance Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Rick and the Performance Lexus team. Drive safely, and we hope to see you back again down the road!

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