Performance Lexus
Cincinnati, OH
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I recently had the pleasure of working with Roderick Hubble when purchasing my new vehicle, and I can’t speak highly enough about the experience. From the moment I walked into the dealership, Roderick w Hubble when purchasing my new vehicle, and I can’t speak highly enough about the experience. From the moment I walked into the dealership, Roderick was attentive, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and guided me through the entire process with patience and expertise. What truly sets Roderick apart is his genuine commitment to customer satisfaction. He wasn’t just focused on making a sale—he made sure I was comfortable and confident with my decision. He answered all my questions in detail, provided insightful recommendations, and never pressured me into anything. His transparency and honesty are refreshing in an industry where you don’t always find that. Roderick went above and beyond, even after the sale was finalized by assisting me in getting in touch with the technical department to go through all the features of the car. His attention to detail and exceptional customer service truly made this the best car-buying experience I’ve ever had. If you're looking for a dedicated, trustworthy, and knowledgeable sales agent who will make your car-buying process seamless and enjoyable, I highly recommend Roderick Hubble. I couldn't be happier with my new car and the service I received! More
Roderick Hubble helped my adult son & I to purchase a Lexus for myself! We ended up having about a 3 month relationship with Roderick as it took some time to find the exact car that I wanted. And finally Lexus for myself! We ended up having about a 3 month relationship with Roderick as it took some time to find the exact car that I wanted. And finally MY CAR was on the lot! Roderick got us a fair trade in amount on my Ford Escape. He also lined up his coworkers from various departments to keep things moving & seamless. He also rescued my Handicapped placard from my old car when I left it in the car! I went back the next morning to pick it up. And this time buying a car was fun with Roderick! He has a great sense of humor & really took my son & I in stride. Thanks everyone! More
I had a great experience with Rick and the rest of the Performance team. Rick was open and honest from the very beginning and kept the lines of communication open through text and phone calls. I am very p Performance team. Rick was open and honest from the very beginning and kept the lines of communication open through text and phone calls. I am very pleased with the deal we made and absolutely love my new GX. I would recommend Performance and Rick without any hesitation. More
I love this dealership! Rick is always kind and professional. He will meet you right where you are relative to your needs, i.e. cost, style, and comfort. I have never had a Rick is always kind and professional. He will meet you right where you are relative to your needs, i.e. cost, style, and comfort. I have never had a bad encounter at this dealership. Everyone is always kind and professional! More
The customer service was spectacular and I am very pleased with my purchase . Thank you Rick H. for your utmost support and time . pleased with my purchase . Thank you Rick H. for your utmost support and time . More
Called and spoke with her about possibly purchasing a vehicle. Came in and spoke with Lacey , she made it so easy and comfortable to get in the car I wanted ! 10/10 would recommend it to anyone ! Thank y vehicle. Came in and spoke with Lacey , she made it so easy and comfortable to get in the car I wanted ! 10/10 would recommend it to anyone ! Thank you More
I recently had an amazing experience at Performance Lexus. From the moment I walked in, I was greeted with friendly and professional service. The sales team was incredibly knowledgeable and helped me f Lexus. From the moment I walked in, I was greeted with friendly and professional service. The sales team was incredibly knowledgeable and helped me find the perfect car that suited my needs. The entire process, from test driving to financing, was smooth and hassle-free. I truly appreciate the transparency and honesty of the staff. I highly recommend Performance Lexus to anyone looking for a top-notch car buying experience! More
I dreaded the dealer experience, expecting high pressure, pushy sales support, and I expected to be hit with add on to cost that would push my budget. I was wrong! We had a delightful afternoon working wit pushy sales support, and I expected to be hit with add on to cost that would push my budget. I was wrong! We had a delightful afternoon working with Roderick to narrow down our choice. He was very patient, never trying to move us in a particular direction. In fact, we test drove the ES as well a several SUV models our own, allowing my wife and I to select the model that best fit our needs, The costs were as posted on the car, any options to additional warranties available were purely my decision with no pressure from Lexus. I felt we made a new friend in Roderick, and, we found a new home for our auto service needs and future purchase/lease needs at Performance Lexus. Great technical orientation the morning we picked up our new vehicle! More