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Performance Lexus

Cincinnati, OH

4.8
1,011 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,011 reviews

July 16, 2023

I could not be more thrilled with my experience at Performance Lexus. The customer centric culture was genuine, and they quickly earned my trust. I scheduled an online appointment to test drive two More

by Sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Jul 18, 2023 -

Performance Lexus responded

Hi Sherry! Thank you so much for your amazing review of Performance Lexus. We're delighted to hear that our team provided you with such a positive and informative car purchasing experience. Congratulations on your new 2024 NX 350! We appreciate the recommendation and look forward to serving you again in the future.

June 21, 2023

Wonderful and very knowledgeable. Took the time to go over everything pertaining to the car. More

by prosperity_50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Jun 21, 2023 -

Performance Lexus responded

It's always our pleasure to deliver thorough and professional service at Performance Lexus! Thanks for the 5-star review!

June 21, 2023

Roderick Huble is professional, personable, and very knowledgeable. Great representative for Performance. Jason in finance is also a star. We appreciation the friendly atmosphere at this dealership! All More

by lucyburton945
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom, Service *****, Jason Morgan, Roderick Hubble
Jun 22, 2023 -

Performance Lexus responded

Lucy, thank you for the kind words about Roderick and Jason! We're so glad to hear that they provided you with a professional and friendly experience at Performance Lexus. We appreciate your support and look forward to serving you again in the future!

June 05, 2023

We made an appointment and had several times to choose from. Very convenient, polite and professional. More

by kburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Jun 06, 2023 -

Performance Lexus responded

Thanks for sharing your positive review with us! We're elated to know that you found the scheduling convenient and that our team at Performance Lexus impressed you with their politeness and professionalism. See you next time!

May 30, 2023

Every car I've bought from here I've passed down to one of my kids and then I buy a new one for myself. I will continue to buy Lexus as they are reliable vehicles that my family feels safe in! Rick Hubble More

by Renee Thomas -Miles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Cook, Jeff Butler, Roderick Hubble
May 30, 2023 -

Performance Lexus responded

Renee, thank you for your kind words and we're thrilled to hear that your family trusts us with their vehicle purchases. Rick is a fantastic salesman and it's great to hear his work reflect our top-notch service here at Performance Lexus. We appreciate your business and are glad to see that you're already looking forward to purchasing another Lexus in the future!

May 27, 2023

My experience at Performance Lexus was seamless. Everyone I dealt with was experienced and friendly. More

by sdmiller0413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson also gets a 5 star for teaching me how to use all the technology. , Jeff Butler, Roderick Hubble
May 30, 2023 -

Performance Lexus responded

We are glad to hear that our team made your experience seamless! Thank you for taking the time to share this feedback and for choosing Performance Lexus!

May 23, 2023

They’re very caring and want to please the customer. I’ve never owned a Lexus before and am truly impressed with the extra mile they are willing to go to make the customer feel special and to keep us s More

by Gemma.Depp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Krista Cole, Jeff Butler, Robb Kelly
May 23, 2023 -

Performance Lexus responded

We are thrilled to hear how impressed you were with our level of care at Performance Lexus, Gemma! Our team will always go the extra mile to ensure your complete satisfaction. It was a pleasure working with you, and we hope to see you in the future!

May 21, 2023

Our experience at Performance Lexus was wonderful. Roderick was a true professional while making us laugh along the way. He made buying a new car a lot of fun! Jeff was great in finance and worked har More

by eniehaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Neiheisel, Jeff Butler, Roderick Hubble
May 23, 2023 -

Performance Lexus responded

Thank you for the review! We are so glad to hear that Roderick, Jeff, and Carson delivered such a successful purchase experience. Drive safely and we hope to see you back again at Performance Lexus!

May 20, 2023

Rick is a fantastic car salesman. He makes you feel totally comfortable with the entire purchasing process. Rick cares about putting the customer first, (a real rarity these days). My More

by hardin0615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jeff Butler, Robb Kelly, Roderick Hubble
May 22, 2023 -

Performance Lexus responded

We're thrilled to hear how Rick made your car purchase feel comfortable from start to finish! Thank you for choosing Performance Lexus and for recommending our team's service to others. Cheers to many safe and happy miles ahead!

May 11, 2023

Let me start off by saying I absolutely dread going into dealerships to buy a used car. Rick and the team at Performance Lexus Kings Auto Mall changed my view totally. No pressure tactics just straightforwa More

by l.chambers0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
May 11, 2023 -

Performance Lexus responded

Thank you for the review! We're thrilled to hear Rick, Geoffrey, and the team delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Performance Lexus!

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