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Performance Lexus

Cincinnati, OH

4.8
1,002 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,002 reviews

December 05, 2024

Roderick at Performance Lexus was great to work with. Low pressure, communicative and knowledgeable. He answered all of my questions thoroughly. He also had a good sense of humor which made the process m More

by jewels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Blankenship, Jason Morgan, Rich Cook, Robb Kelly, Roderick Hubble
Dec 06, 2024 -

Performance Lexus responded

Thank you for sharing your experience! We're delighted to hear that Roderick made your first Lexus purchase smooth and enjoyable at Performance Lexus. We appreciate the recommendation, and we'll be sure to pass along your kind words about our superstar team member!

December 04, 2024

Working with Mr. Hubble was a pleasant experience. He worked very hard to make our deal happen. I will definitely be recommending customer to him in the future. More

by jazzyc513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Dec 05, 2024 -

Performance Lexus responded

We're delighted to hear that Mr. Hubble provided such a pleasant experience at Performance Lexus! Thank you for your recommendation, and we look forward to assisting more customers in the future.

November 23, 2024

Rick went out of his way to provide superior customer service to me. the strongest part of his customer service is that he listen to me!! He answered all of my questions and concerns without applying sal More

by Lshackelford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
geoffrey bobst, Rich Cook, Jeff Butler, Roderick Hubble
Nov 25, 2024 -

Performance Lexus responded

We're delighted to hear that Rick provided you with exceptional service at Performance Lexus! Listening and addressing your concerns without pressure is what we strive for. We'll be sure to pass along your gratitude and commend him for his dedication. Enjoy the new car!

November 20, 2024

The dealership was clean, great customer service, everyone was helpful and kind, thank you Hollywood! More

by sggeorge7812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Nov 20, 2024 -

Performance Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Performance Lexus provided excellent service and a welcoming environment. We appreciate your support!

November 18, 2024

Rick Hubble and the entire Performance Lexus team did an incredible job facilitating the purchase of our vehicle. We really appreciate Rick’s professionalism and commitment to getting us the best deal poss More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Cook, Jason Morgan, Roderick Hubble
Nov 18, 2024 -

Performance Lexus responded

Amanda, thank you for the fantastic feedback! We're delighted to hear that Rick and our Performance Lexus team provided such a great experience. Enjoy your new vehicle!

November 04, 2024

I had committed to buy a vehicle with a verbal agreement including an agreed upon price, as I am not located in the area. They were supposed to get back to me regarding the status of a repair the vehicle ne More

by Horrible experience!
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Caren Bush, Rich Cook
Nov 05, 2024 -

Performance Lexus responded

I'm sorry to hear about your experience. We strive for clear communication and professionalism, so it's concerning to learn that we fell short in this instance. I would appreciate the opportunity to discuss what happened further and see how we can make it right. Please feel free to reach out at your convenience. Thank you, Ralph Sells - General Sales Manager - 513-677-0177

November 04, 2024

Rick was great! Professional all the way! I was new to Lexus, but prepared with questions which he easily answered! He made sure everything was addressed! Thank you More

by lzbthbrigham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Rich Cook, Roderick Hubble
Nov 05, 2024 -

Performance Lexus responded

It's great to hear that Rick provided such a professional experience at Performance Lexus, addressing all your questions and ensuring the process went smoothly. Thank you for sharing this positive feedback with us!

October 29, 2024

This dealership is top notch! Especially Mr hubbler My sales guy very professional and very nice and tell me what he going to do for me and he keeps his promises. I will recomme More

by Huthjohnny5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Oct 29, 2024 -

Performance Lexus responded

Johnny, we're delighted to hear that Mr. Hubbler and the Performance Lexus team provided you with a top-notch experience! Thank you for recommending us to your friends and family. Enjoy your new ride!

October 28, 2024

Great experience, it was the easiest purchase I’ve ever made! Thank you I’m so happy with my purchase. More

by Cdjackson1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Oct 28, 2024 -

Performance Lexus responded

We're delighted to hear that your purchase experience was smooth and satisfying at Performance Lexus! Thank you for choosing us, and enjoy your new vehicle!

October 27, 2024

This is the best dealership. It is very easy to fix the appointment. They did the great job on service. Customer service is excellent. I am satisfied with their service. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Oct 28, 2024 -

Performance Lexus responded

Raj, we're delighted to hear that you had such a positive experience with Performance Lexus! Thank you for your kind words and support. We look forward to serving you again in the future!

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