Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Performance Ford of East Hanover
East Hanover, NJ
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 162 reviews
September 18, 2022
Price gouging dealer. Responsive to inquiries about a vehicle but when asked for pricing they wanted 10,000 over MSRP for a demo vehicle. They should at least have the dec Responsive to inquiries about a vehicle but when asked for pricing they wanted 10,000 over MSRP for a demo vehicle. They should at least have the decency to be transparent and list the price on their website. More
by Jats
Employees Worked With
Nick Abbruzzese
August 30, 2022
My experience buying a used vehicle from Steve Riecker was very positive. I stopped in and spoke with him initially for a few minutes several weeks earlier. He then followed up with me on multiple occasio was very positive. I stopped in and spoke with him initially for a few minutes several weeks earlier. He then followed up with me on multiple occasions offering me options as they became available until we had a winner. Steve was a pleasure. Always professional, and respectful of my desire not to be ‘sold’. I’ve passed him on to another friend in need of a van. More
by danlipow
Employees Worked With
Nathalie Tapia, Jose Baptista, Steven Riecker
August 12, 2022
Extremely unprofessional. After it took 3 days to diagnose an issue, I was told I would receive a call letting me know when the parts were in. That was over a month ago, & sti After it took 3 days to diagnose an issue, I was told I would receive a call letting me know when the parts were in. That was over a month ago, & still NO CALL !!! More
by Don Brasco
Employees Worked With
Mike Srvc Mgr.
August 04, 2022
They were great to deal with. Honest with pricing and communicated clearly the whole time we waited for the vehicle to be delivered. Definitely recommend them if you’re looking fo Honest with pricing and communicated clearly the whole time we waited for the vehicle to be delivered. Definitely recommend them if you’re looking for a Fire. More
by Jon
Employees Worked With
Nathalie Tapia, Steven Riecker
August 01, 2022
Excellent experience with Performance Ford of East Hanover’s service department. John the service writer who helped me was friendly, helpful and efficient with time making sure to get back to me as so Hanover’s service department. John the service writer who helped me was friendly, helpful and efficient with time making sure to get back to me as soon as my car was done. Thank you! More
by JoeBosc
Employees Worked With
John Diaz, Shamus O'Halligan, Jorge Paez III, Ayden Benton, Nick Abbruzzese
July 21, 2022
Even during very challenging times due to supply chain issues, Performance Ford found me the truck I wanted and negotiated a fair price. I visited numerous other dealerships that wanted to charge massive issues, Performance Ford found me the truck I wanted and negotiated a fair price. I visited numerous other dealerships that wanted to charge massive additional costs, Performance was honest and up front with all pricing and availability. They kept me updated as the truck became available. I would definitely purchase another vehicle from them. More
by Qsnow
Employees Worked With
Steven Riecker
July 20, 2022
Overall this was a pleasant experience. Steven was easy to work with and the dealership was responsive to our needs. We are happy with our purchase. Steven was easy to work with and the dealership was responsive to our needs. We are happy with our purchase. More
by Ecomoney142
Employees Worked With
Nathalie Tapia, Steven Riecker, Nick Abbruzzese
July 06, 2022
Great communication. The salesman, Steve, went above and beyond to make sure I got exactly what I wanted. Highly recommend. The salesman, Steve, went above and beyond to make sure I got exactly what I wanted. Highly recommend. More
by Patrick.Terzis
Employees Worked With
Steven Riecker
