Performance Ford of East Hanover

Ayden and Kiara were very helpful. My first electric vehicle and they made it a easy process to make sure I was all set My first electric vehicle and they made it a easy process to make sure I was all set More

I brought a classic Mustang to Performance Ford for a major maintenance early this year. The car did not make it 20 miles from leaving the shop until a breakdown on the highway requiring the car to be to major maintenance early this year. The car did not make it 20 miles from leaving the shop until a breakdown on the highway requiring the car to be towed. Ford customer service was terrible. I had to call several times and finally email higher up management before they retrieved the car and towed it back to their shop. In spite of requests to keep me updated they did not let me know they had the car and then left a brief vague message about it being fixed. I could not trust that assessment and had to take it to another more reliable garage for a finally assessment of the problem they caused. The ordeal took several weeks and they would not provide a loaner during this time. More

Bicky did great in selling me my vehicle, made the process easy. Nathalie made finance smooth and simple for me. Kiara showed me how to use the car and went over all the features. Everyone was great! process easy. Nathalie made finance smooth and simple for me. Kiara showed me how to use the car and went over all the features. Everyone was great! More

Kiara and Shamus helped us to get our next car which we love. They were both friendly, professional and knowledgeable. Would highly recommend. love. They were both friendly, professional and knowledgeable. Would highly recommend. More

I like having a dedicated launch person as Kiara too answer my questions and get me going. answer my questions and get me going. More

Kiara was very informative and knowledgeable. Extremely helpful and considerate to the customers.. she was very courteous, well informed with her abilities to explain the vehicle Extremely helpful and considerate to the customers.. she was very courteous, well informed with her abilities to explain the vehicle More

Easy and quick service from the entire team! They were great, kind, attentive and efficient! They were great, kind, attentive and efficient! More

Kiara and Jose were fantastic to work with. Our 3rd ford purchased from Jose at performance ford. Natalie in finance was great going over all our options. Will be back when a new car is needed. Our 3rd ford purchased from Jose at performance ford. Natalie in finance was great going over all our options. Will be back when a new car is needed. More

Kiara. Was great and made the transition to my new vehicle easy. Her pleasant demeanor was a plus. Was great and made the transition to my new vehicle easy. Her pleasant demeanor was a plus. More