Performance Ford of East Hanover

Anthony was a great sales rep. Knowledgeable and low pressure. Knew his stuff. Cindy gave me the most thorough new car intro ever. And I’ve owned a lot of new cars. Kudos to th Knowledgeable and low pressure. Knew his stuff. Cindy gave me the most thorough new car intro ever. And I’ve owned a lot of new cars. Kudos to them both! More

Cindy, David and Natalie were all outstanding! Great service and smooth process, very satisfied with my car :) Great service and smooth process, very satisfied with my car :) More

Horrible experience and terrible ambush by the sales manager and business manager. Do not go to this dealership. WARNING!! You make a deal with a young sales associate who does not have any say in the manager and business manager. Do not go to this dealership. WARNING!! You make a deal with a young sales associate who does not have any say in the final deal you get. You are deceived into believing that you are getting the deal you were promised, the sales associate convinces you to make the switch in your insurance plan after making you wait for 4 hours in the dealership, and, with no heads up, you are being put in front of a business manager who completely changes the deal on you with no discounts, no rebates, the monthly payments went up by $200 for a car that you may not like or enjoy and ambushes you to buy extra packages that are very basic so the dealership can further squeezes you. On top of it, you can not review any document as the business manager has everything electronically in front of you on a screen mounted into the desk, putting pressure on you to sign. You ask hundred times "what am I signing??" You can not wait to get out of there because 1) you waited for 4 hours 2) you are tired of this scam and you just want to leave. Plus, the young sales associate already made you switch cars in your insurance plan. You need a ride to go home. You just take a bad deal and go home hoping you can reason with somebody after this scam. In addition, I traded in my car that still had two remaining payments. It was part of the deal that they were going to be responsible for the remaining payments. I confirmed with the young sales manager multiple times in writing. The business manager denied the payments after I left the dealership. As the result, I am taking Performance Ford of East Hanover Dealership to court. I called Ford company to complain about the dealership, they did not care. I called the CEO of the dealership, he did not return my phone calls. WARNING!! Do not get financing from Ford Credit as it charges $50 late fees, they target customers with lower credit scores so they can squeeze them even more with high interest rates, outrageous!! Overall, it is a total scam and never ever would buy any Ford car again. You want car buying experience to be a positive one, but with sleazy people like the ones at Performance Ford of East Hanover you unfortunately develop a certain disdain towards car dealerships and salesmen. SAD!! More

Bicky and Cindy were both super helpful and made the process simple. Thank you for the help. process simple. Thank you for the help. More

Cindy and Anthony were a great help, they assisted me with my new mustang. Thank you guys :) with my new mustang. Thank you guys :) More

Cindy and Anthony were beyond professional and provided an overall positive experience!! Thank you both! an overall positive experience!! Thank you both! More

Huge thanks to David and Cindy! ! Easy and fast experience, thank you so much team! ! Easy and fast experience, thank you so much team! More

Great experience buying a 2025 Ford Bronco from Bicky and thorough review of car features from Cindy. thorough review of car features from Cindy. More

Anthony and Cindy were terrific. Very knowledgeable and helpful! Thank you for all the help! Very knowledgeable and helpful! Thank you for all the help! More

We had a great experience at Ford Dealer on Rt 10 in East Hanover. Bicky and Cindy were great in helping us getting a new car. Thank you! Hanover. Bicky and Cindy were great in helping us getting a new car. Thank you! More