Performance Ford of East Hanover
East Hanover, NJ
Filter Reviews by Keyword
By Type
Showing 158 reviews
Ayden and Kiara are very helpful. Ayden is such a wonderful sales person and Kiara was very helpful in helping me get set up with my new Bronco. Ayden is such a wonderful sales person and Kiara was very helpful in helping me get set up with my new Bronco. More
Brittany was excellent in communication with the sale and David and Shane did a great job with making the buying process, and learning the technology of the truck easy David and Shane did a great job with making the buying process, and learning the technology of the truck easy More
I brought a classic Mustang to Performance Ford for a major maintenance early this year. The car did not make it 20 miles from leaving the shop until a breakdown on the highway requiring the car to be to major maintenance early this year. The car did not make it 20 miles from leaving the shop until a breakdown on the highway requiring the car to be towed. Ford customer service was terrible. I had to call several times and finally email higher up management before they retrieved the car and towed it back to their shop. In spite of requests to keep me updated they did not let me know they had the car and then left a brief vague message about it being fixed. I could not trust that assessment and had to take it to another more reliable garage for a finally assessment of the problem they caused. The ordeal took several weeks and they would not provide a loaner during this time. More
Bicky did great in selling me my vehicle, made the process easy. Nathalie made finance smooth and simple for me. Kiara showed me how to use the car and went over all the features. Everyone was great! process easy. Nathalie made finance smooth and simple for me. Kiara showed me how to use the car and went over all the features. Everyone was great! More