Performance Ford of East Hanover
East Hanover, NJ
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Service was great. It was a long day, but went home with my new car, which meant a lot. I look forward to a lasting relationship with Steven and Performance Ford. It was a long day, but went home with my new car, which meant a lot. I look forward to a lasting relationship with Steven and Performance Ford. More
Great experience from start to finish. Steven was professional all the way through delivery and handover. My only negative comment is to be charged $3000 fee for the order of a new car fro Steven was professional all the way through delivery and handover. My only negative comment is to be charged $3000 fee for the order of a new car from the factory. This was not a new car on the lot or a used car. More
Steve Riecker helped me order my Bronco in September 2021. I recently was able to pick it up and I couldn’t be happier. In today’s world filled with supply chain issues, building this Bronco was a long 2021. I recently was able to pick it up and I couldn’t be happier. In today’s world filled with supply chain issues, building this Bronco was a long process. Steve did an excellent job keeping me in the loop with any updates up to its arrival. When it was time to pick up my car, everything was seamless and organized. I would definitely purchase another vehicle with the help of Steve! More
Steve and the whole Performance Ford team made purchasing my new truck not only an easy process but enjoyable. Don’t see this type of service often these days. Very happy *****Update after returning for my new truck not only an easy process but enjoyable. Don’t see this type of service often these days. Very happy *****Update after returning for 1st service issue…. As said above Steve in sales is great and purchase process was awesome, but DO NOT PLAN ON RETURNING HERE FOR ANY TYPE OF SERVICE. Do yourself a favor and go to any other dealer. I have never seen such incompetence and a less helpful service department. The fix was so minor I ended up taking my truck home, ordering the part and doing the work myself (despite having to pay OOP) after a week of agony. Nobody reached out (except the salesman Steve) to ask how things went… funny how those customer survey emails only come out when they know they are getting a good review….. More
Steve was great. He’s very knowledgeable, thorough, and patient. Everyone at Performance is friendly and welcoming. We are extremely pleased with choosing Steve and P He’s very knowledgeable, thorough, and patient. Everyone at Performance is friendly and welcoming. We are extremely pleased with choosing Steve and Performance for our purchase. More
Steven was a great help to us over the span of many months. Every time I reached out regarding new escape inventory he was very responsive. And finally when it was the right time for us to make our pur months. Every time I reached out regarding new escape inventory he was very responsive. And finally when it was the right time for us to make our purchase, we left the lot with a great car and all the confidence in knowing all of its features and benefits. Highly recommend buying a car from Steven. More
Steve Riecker was extremely prepared and professional when I came to do a lease purchase of my vehicle. The whole process was quick and easy, and Natalie, who handled all the financing was very profess when I came to do a lease purchase of my vehicle. The whole process was quick and easy, and Natalie, who handled all the financing was very professional as well. I definitely recommend them if you are looking for a new car. More