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Performance Ford of East Hanover

East Hanover, NJ

4.7
175 Reviews

189 NJ-10

East Hanover, NJ

07936

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Showing 175 reviews

September 26, 2022

Our buying experience from start to finish was welcoming friendly painless and all around just a very pleasant experience. The team were all wonderful but the standout from the crowd was our sales associate More

by jamespmccann13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie Tapia, Steven Riecker
Sep 27, 2022 -

Performance Ford of East Hanover responded

Thank you, James, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Steven. We appreciate your business and wish you many safe miles in your new car!

September 24, 2022

Friendly knowledgeable great customer care! Shamus looked after us so well. Very happy with all round service. More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale, Shamus O'Halligan, Nathalie Tapia
Sep 24, 2022 -

Performance Ford of East Hanover responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Shamus. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

September 20, 2022

Wonderful experience. Our sales consultant, Steven Riecker, was extremely pleasant to deal with and professional. It made the whole sales experience inviting and easy. Wou More

by Michelemanfredi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
Sep 21, 2022 -

Performance Ford of East Hanover responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Steven. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

September 19, 2022

Had a great experience at performance ford. Friendly staff and easy buying experience over all. More

by mike P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamus O'Halligan, Nathalie Tapia, Nick Abbruzzese
Sep 20, 2022 -

Performance Ford of East Hanover responded

Thank you, Mike, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 18, 2022

Price gouging dealer. Responsive to inquiries about a vehicle but when asked for pricing they wanted 10,000 over MSRP for a demo vehicle. They should at least have the dec More

by Jats
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Abbruzzese
August 30, 2022

My experience buying a used vehicle from Steve Riecker was very positive. I stopped in and spoke with him initially for a few minutes several weeks earlier. He then followed up with me on multiple occasio More

by danlipow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie Tapia, Jose Baptista, Steven Riecker
Aug 30, 2022 -

Performance Ford of East Hanover responded

Thank you so much for the great review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Steve. We appreciate your business and hope to see you again in the future!

August 12, 2022

Extremely unprofessional. After it took 3 days to diagnose an issue, I was told I would receive a call letting me know when the parts were in. That was over a month ago, & sti More

by Don Brasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Srvc Mgr.
August 04, 2022

They were great to deal with. Honest with pricing and communicated clearly the whole time we waited for the vehicle to be delivered. Definitely recommend them if you’re looking fo More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalie Tapia, Steven Riecker
Aug 05, 2022 -

Performance Ford of East Hanover responded

Thank you, Jon, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new Ford!

August 01, 2022

Excellent experience with Performance Ford of East Hanover’s service department. John the service writer who helped me was friendly, helpful and efficient with time making sure to get back to me as so More

by JoeBosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diaz, Shamus O'Halligan, Jorge Paez III, Ayden Benton, Nick Abbruzzese
Aug 02, 2022 -

Performance Ford of East Hanover responded

Thank you, Joe, for the great review. It is our pleasure to hear about your positive experience with John and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 21, 2022

Even during very challenging times due to supply chain issues, Performance Ford found me the truck I wanted and negotiated a fair price. I visited numerous other dealerships that wanted to charge massive More

by Qsnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
Jul 22, 2022 -

Performance Ford of East Hanover responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

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