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Performance Ford of East Hanover
East Hanover, NJ
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 169 reviews
August 12, 2022
Extremely unprofessional. After it took 3 days to diagnose an issue, I was told I would receive a call letting me know when the parts were in. That was over a month ago, & sti After it took 3 days to diagnose an issue, I was told I would receive a call letting me know when the parts were in. That was over a month ago, & still NO CALL !!! More
by Don Brasco
Employees Worked With
Mike Srvc Mgr.
August 04, 2022
They were great to deal with. Honest with pricing and communicated clearly the whole time we waited for the vehicle to be delivered. Definitely recommend them if you’re looking fo Honest with pricing and communicated clearly the whole time we waited for the vehicle to be delivered. Definitely recommend them if you’re looking for a Fire. More
by Jon
Employees Worked With
Nathalie Tapia, Steven Riecker
August 01, 2022
Excellent experience with Performance Ford of East Hanover’s service department. John the service writer who helped me was friendly, helpful and efficient with time making sure to get back to me as so Hanover’s service department. John the service writer who helped me was friendly, helpful and efficient with time making sure to get back to me as soon as my car was done. Thank you! More
by JoeBosc
Employees Worked With
John Diaz, Shamus O'Halligan, Jorge Paez III, Ayden Benton, Nick Abbruzzese
July 21, 2022
Even during very challenging times due to supply chain issues, Performance Ford found me the truck I wanted and negotiated a fair price. I visited numerous other dealerships that wanted to charge massive issues, Performance Ford found me the truck I wanted and negotiated a fair price. I visited numerous other dealerships that wanted to charge massive additional costs, Performance was honest and up front with all pricing and availability. They kept me updated as the truck became available. I would definitely purchase another vehicle from them. More
by Qsnow
Employees Worked With
Steven Riecker
July 20, 2022
Overall this was a pleasant experience. Steven was easy to work with and the dealership was responsive to our needs. We are happy with our purchase. Steven was easy to work with and the dealership was responsive to our needs. We are happy with our purchase. More
by Ecomoney142
Employees Worked With
Nathalie Tapia, Steven Riecker, Nick Abbruzzese
July 06, 2022
Great communication. The salesman, Steve, went above and beyond to make sure I got exactly what I wanted. Highly recommend. The salesman, Steve, went above and beyond to make sure I got exactly what I wanted. Highly recommend. More
by Patrick.Terzis
Employees Worked With
Steven Riecker
July 03, 2022
DO NOT PLAN ON RETURNING HERE FOR ANY TYPE OF SERVICE. Do yourself a favor and go to any other dealer. I have never seen such incompetence and a less helpful service department. The fix was so minor I e Do yourself a favor and go to any other dealer. I have never seen such incompetence and a less helpful service department. The fix was so minor I ended up taking my truck home, ordering the part and doing the work myself (despite having to pay OOP) after a week of agony. Nobody reached out (except the salesman Steve) to ask how things went… funny how those customer survey emails only come out when they know they are getting a good review….. More
by Kevsthename
Employees Worked With
Wayne - Service Advisor, Mike - Service Manager
June 19, 2022
Steve treated me as if I was one of his daughters. He listened to what I was looking for, and helped me accomplish that goal (in a way I wasn’t expecting!) I went home with my dream car and could not He listened to what I was looking for, and helped me accomplish that goal (in a way I wasn’t expecting!) I went home with my dream car and could not be happier! More
by ljolson115
Employees Worked With
Nathalie Tapia, Steven Riecker
