Performance Ford of East Hanover

Cindy & David were amazing! I lived everything about the process for my new Mustang GT. Will be recommending to all! I lived everything about the process for my new Mustang GT. Will be recommending to all! More

Jose listened to my needs and fully made the experience easy and quick. Cindy also helped me set up everything in my car and made sure I had no unanswered questions when I drove away with my new car! easy and quick. Cindy also helped me set up everything in my car and made sure I had no unanswered questions when I drove away with my new car! More

They had the exact bronco I wanted, but I am in Colorado, Anthony went over and above to help me get the funds transferred and get shipping arranged. Cindy also made and sent me videos of the bronco and it's Anthony went over and above to help me get the funds transferred and get shipping arranged. Cindy also made and sent me videos of the bronco and it's features which was very nice and helpful. All the people at Performance Ford that dealt with were excellent. I would highly recommend Performance Ford! More

David and Cindy were very helpful with me buying my mustang gt. I really appreciate their help and were very kind. I highly recommend this dealership to whoever is looking to buy anything ford related mustang gt. I really appreciate their help and were very kind. I highly recommend this dealership to whoever is looking to buy anything ford related More

Rylee, Justin ,Cindy and Nathalie were very accommodating in the process of our purchase. They made the buying process pleasurable as we were repeat customers from last year. in the process of our purchase. They made the buying process pleasurable as we were repeat customers from last year. More

Rylee and Cindy were fantastic! So in love with my new Bronco! Would recommend to all! So in love with my new Bronco! Would recommend to all! More

David, Justin and Cindy were great! I love my new car and I recommend this dealership to all!! I love my new car and I recommend this dealership to all!! More

I have had very positive experience with the exception of one time with sales. Salesman Shamus is excellent. Service is atrocious. Always new staff at Service desk and shop. I experienced mechanics. Attempte one time with sales. Salesman Shamus is excellent. Service is atrocious. Always new staff at Service desk and shop. I experienced mechanics. Attempted to sell Unnecessary parts and unnecessary service on more than one occasion multiple times. Last visit, mechanic cause damage to the vehicle, which have to be debated for the dealer to admit and correct which they did. However, I was given no compensation for not having the car for 3 days. I was also lied to by the service manager. Anthony Rubino. His attitude and customer service is absolutely horrible. He's is condescending and arrogant when speaking to customers. I elevate my complaint to the Vice President Douglas Raleigh, to which I thought was a positive discussion.However, I have not received any responses or emails or updates or telephone calls regarding my complaint or issue. My communications are ignored. I have now place in a complaint to Ford Corporate. DO NOT USE SERVICE DEPARTMENT! More

I recently leased a vehicle from Performance Ford of East Hanover and had a generally positive experience with my sales person, delivery consultant, and finance person. They were all professional and helpful Hanover and had a generally positive experience with my sales person, delivery consultant, and finance person. They were all professional and helpful throughout the process. However, I felt there was a lack of transparency when it came to the final pricing. I was initially presented with a cash-out-the-door price both on the showroom floor and again in the finance office. To my surprise, I was later asked to pay more after I declined the warranty. This discrepancy made the process feel somewhat questionable. I would advise future buyers to be vigilant and confirm all final costs before concluding the sale. Despite this issue, the overall service from the staff was commendable. More

Kiara was very knowledgeable about the vehicle and helped me with understanding how the features worked. Bicky was a great help, he sold me my truck and I had a great experience overall. me with understanding how the features worked. Bicky was a great help, he sold me my truck and I had a great experience overall. More