Performance Ford of East Hanover

Great experience leasing a new bronco from the team at Performance. Anthony and Justin were great to deal with and Natalie and Cindy were a total pleasure for the paperwork and delivery. Everybody was ho Performance. Anthony and Justin were great to deal with and Natalie and Cindy were a total pleasure for the paperwork and delivery. Everybody was honest and tried their best to meet our needs. More

Great transaction from start to finish! ! Andrew was very professional and Cindy told us everything we need to know about the vehicle. Highly recommend! ! Andrew was very professional and Cindy told us everything we need to know about the vehicle. Highly recommend! More

Coming to Performance Ford of East Hanover has been one of the most pleasant, epic experiences I have ever witnessed while buying my 2025 Darkhorse! They answered every question and left me feeling incred of the most pleasant, epic experiences I have ever witnessed while buying my 2025 Darkhorse! They answered every question and left me feeling incredible informed for my new journey with my Mustang! Thank you John and Cindy for making this so xxxx Epic!!! You guys have a customer for life! 🫡 More

Great experience here. All were super helpful and very knowledgeable about the product! Bicky and Justin put together a deal I couldnt refuse! Cindy and Natalie were terrif All were super helpful and very knowledgeable about the product! Bicky and Justin put together a deal I couldnt refuse! Cindy and Natalie were terrific with all the time they took to make sure my experience was good for me. Highly recommend! More

Anthony was a great sales rep. Knowledgeable and low pressure. Knew his stuff. Cindy gave me the most thorough new car intro ever. And I’ve owned a lot of new cars. Kudos to th Knowledgeable and low pressure. Knew his stuff. Cindy gave me the most thorough new car intro ever. And I’ve owned a lot of new cars. Kudos to them both! More

Cindy, David and Natalie were all outstanding! Great service and smooth process, very satisfied with my car :) Great service and smooth process, very satisfied with my car :) More

Horrible experience and terrible ambush by the sales manager and business manager. Do not go to this dealership. WARNING!! You make a deal with a young sales associate who does not have any say in the manager and business manager. Do not go to this dealership. WARNING!! You make a deal with a young sales associate who does not have any say in the final deal you get. You are deceived into believing that you are getting the deal you were promised, the sales associate convinces you to make the switch in your insurance plan after making you wait for 4 hours in the dealership, and, with no heads up, you are being put in front of a business manager who completely changes the deal on you with no discounts, no rebates, the monthly payments went up by $200 for a car that you may not like or enjoy and ambushes you to buy extra packages that are very basic so the dealership can further squeezes you. On top of it, you can not review any document as the business manager has everything electronically in front of you on a screen mounted into the desk, putting pressure on you to sign. You ask hundred times "what am I signing??" You can not wait to get out of there because 1) you waited for 4 hours 2) you are tired of this scam and you just want to leave. Plus, the young sales associate already made you switch cars in your insurance plan. You need a ride to go home. You just take a bad deal and go home hoping you can reason with somebody after this scam. In addition, I traded in my car that still had two remaining payments. It was part of the deal that they were going to be responsible for the remaining payments. I confirmed with the young sales manager multiple times in writing. The business manager denied the payments after I left the dealership. As the result, I am taking Performance Ford of East Hanover Dealership to court. I called Ford company to complain about the dealership, they did not care. I called the CEO of the dealership, he did not return my phone calls. WARNING!! Do not get financing from Ford Credit as it charges $50 late fees, they target customers with lower credit scores so they can squeeze them even more with high interest rates, outrageous!! Overall, it is a total scam and never ever would buy any Ford car again. You want car buying experience to be a positive one, but with sleazy people like the ones at Performance Ford of East Hanover you unfortunately develop a certain disdain towards car dealerships and salesmen. SAD!! More

Bicky and Cindy were both super helpful and made the process simple. Thank you for the help. process simple. Thank you for the help. More